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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
592 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 592 reviews

May 05, 2024

There's people & process that add up to the brick & mortar, "dealership" experience. I've purchased 20 units from dealers in my life and the financial backend takes way to long. Brock's attention to More

by brian@crouchdata.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brock Standerfer
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May 08, 2024 -

Quality Chevrolet responded

Thank you for the kind words, Brian. We're completely committed to providing top-quality service and I'm thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Quality Chevrolet Escondido, we value our customers and we look forward to seeing you down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
May 04, 2024

I've gone to Chevrolet Carlsbad for the same thing and they where too rude and not helpfull that I rescheduled my appointmet and my service advisor made the process smooth and easy for me More

by Ru molano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill
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May 07, 2024 -

Quality Chevrolet responded

Thank you for the feedback! Our top priority is exceptional customer care and I am proud that this was offered to you during your recent visit. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
May 04, 2024

Everyone was very helpful and thorough. I was limited on time and they tried their best so I could pick up my daughter on time More

by anguloaraceli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran and Miguel
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May 07, 2024 -

Quality Chevrolet responded

Thank you for this amazing review! I am happy to hear our team was a big help and put your mind at ease. If you have any questions or need anything in the future, please let me know, I am always happy to be of assistance. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
May 03, 2024

They are nice, they get you in when scheduled and the dealership is clean etc. However, scheduling is several weeks to months out and there is no way an oil change should take 90-120 minutes. More

by darien92126
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Quality Chevrolet responded

Thank you for taking the time to provide this feedback, Darien. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call me if you’d like to discuss anything in greater detail. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
May 03, 2024

Juan in service was very helpful and knowledgeable and kept me informed about work and the repairs were completed ahead of schedule. More

by BHERD54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan in service
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May 06, 2024 -

Quality Chevrolet responded

Thanks for your perfect review! I'm glad to hear that our team was helpful and knowledgeable! I strive to provide excellent customer service, and I'm glad that this was the case for you! Please let me know if there's anything else I can do for you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
May 03, 2024

They take care of you regardless their situation to make it happen for you they show positive attitude regardless of your horrible attitude you give them they find ways to fix your problems and get you back More

by jcchiva5
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I went in there to do a oil change
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May 06, 2024 -

Quality Chevrolet responded

Thank you for your review! I'm glad to hear that you had a positive experience with our service team and that your vehicle is running smoothly. Please let me know if you have any questions about the work that was done. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
May 03, 2024

Lewis and Teddy were awesome sales persons. The process was well laid out and went very smooth More

by emilegr61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
4.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Beltran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
4.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Quality Chevrolet responded

I'm pleased to hear that our team took care of you and that everything went very smoothly. I hope to see you again in the future. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
May 02, 2024

Service was fast and efficient, representatives were very accommodating with hospitality and any questions I had about service. More

by htreau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JOSHUA SNODGRASS
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May 04, 2024 -

Quality Chevrolet responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
May 02, 2024

Best experience I’ve had in a while because Josh was very helpful and knowledgeable on all brands since I brought my Nissan Altima and took care of us. I totally recommend Josh his team and the dealership. More

by Mr. Deejay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lewis Singleterry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Aguirre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Kenner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Junior Bernal
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Anzures
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Hollowell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Teddy Hernandez
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May 05, 2024 -

Quality Chevrolet responded

Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Josh was able to meet your needs. At Quality Chevrolet Escondido, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
May 01, 2024

Terrible experience they put 300 plus miles had my truck over a week did nothing waisted gas and the truck is still having problems only lied so didn’t have to fix More

by ggorelik42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Holtz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Quality Chevrolet responded

On behalf of Quality Chevrolet Escondido, I would like to thank you for sharing details of your recent visit. At your earliest convenience, please contact me so we can work towards a resolution. I hope to hear from you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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