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Quality Chevrolet

Escondido, CA

Overview
Employees
Reviews
Vehicles
4.5
643 Reviews
Welcome to Quality Chevrolet Thank you for making your way to , your trusted new and used Chevy dealer near Oceanside! Whether you're shopping for a new Chevy, need Chevy service or parts, or just have general questions during your shopping experience, then take a moment to learn about the main services we provide and how we can help you. For everything you need and more, you can rely on the experts at Quality Chevrolet!
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1550 Auto Park Way

Escondido, CA

92029

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Showing 643 reviews

September 24, 2023

I began with this dealership 11 years ago when I leased a new 2012 Equinox and then bought it at the end of the lease. I’ve kept to the recommended schedule of regular maintenance at the original Chevrolet More

by barrywayneclick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Martin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rogelio Hernandez
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Sep 26, 2023 -

Quality Chevrolet responded

Thank you for this amazing review! I really appreciate your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
September 23, 2023

Juan was great, I have for the past couple years only had Mike help me. Both are wonderful always love the service. Will be returning for all my car needs. More

by c_tacotaco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez, Juan
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Sep 25, 2023 -

Quality Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department. We want to provide all of our customers with quick and efficient vehicle maintenance, and I'm thrilled to hear that you feel you had such a wonderful experience with our entire team. I'm happy to hear that you can trust us with your vehicle, and I hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
September 23, 2023

My go to dealer for years! I recommend this dealer. I wine buying my next truck there. More

by joeydonuts33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Sanchez
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Sep 25, 2023 -

Quality Chevrolet responded

Joey, thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
September 23, 2023

Everything here was about as expected and I had no problems with any of my visit More

by diredarknil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Imran
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Sep 25, 2023 -

Quality Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. I will share your comments with our team and we look forward to working with you again down the road. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
September 23, 2023

My service writer was very helpful. I think he was new but did a good job More

by brijo212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Simon Gates
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Sep 26, 2023 -

Quality Chevrolet responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Quality Chevrolet Escondido's Service Department. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
September 22, 2023

Very easy checkin and quick service! It’s always an enjoyable experience here with Bill Smigiel! More

by jennifer.repp003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Holtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Smigiel
Report | Print
Sep 25, 2023 -

Quality Chevrolet responded

Jennifer, thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else I can do to help you. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
September 22, 2023

Scott Holtz is not who helped us. Rogelio Hernandez helped us and he was excellent. Did everything as promised and delivered before expected. Disappointed the car wash was not availa More

by none
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rogelio Hernandez - excellent
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Sep 25, 2023 -

Quality Chevrolet responded

Thank you for the great feedback! I appreciate hearing all comments so I can provide the best service to our customers. Please reach out to me if you have any questions or concerns. I look forward to serving you again. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
September 22, 2023

Great Service! Was an easy experience no hassle and explained all options. Walter is a great salesman and stayed late to complete paperwork. More

by jenos0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter Ragsdale
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Sep 25, 2023 -

Quality Chevrolet responded

I loved reading this review! Happy customers are our aim, and it appears Walter really hit the bullseye. I'll make sure to share your experience with him, and if you have any further questions or worries, I'm always available to help. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
September 22, 2023

Vehicle was returned with a check engine light on. Requested maintenance to fix broken AC system did not fix the problem I identified. Work was done, but nobody actually checked to see if it fixed the More

by brainsls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Juan
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Sep 25, 2023 -

Quality Chevrolet responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

Helpful
September 22, 2023

They didn't give much help. Just said we dont have the parts they are on back order. I was also sitting in the waiting room for way longer than they said I would be and honestly More

by jeremyleal25k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I dont remember. A young guy
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Sep 25, 2023 -

Quality Chevrolet responded

Thank you for sharing this review regarding your experience with us, Jeremy. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Lewis Singleterry III General Manager Lewiss@QualityChevy.com

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