Quality Chevrolet - Service Center

Went in for a simple oil change and tire rotation something that is offered at the dealership for free with every new Chevy you buy it took them from 8 AM to 5 PM to complete my oil change. I noticed something that is offered at the dealership for free with every new Chevy you buy it took them from 8 AM to 5 PM to complete my oil change. I noticed they did not do a tire rotation as I marked all of my rims inside with the marker, and none were moved That is not right when you give me a paper telling me that you have completed the tire rotation More

They always find out what I need help with. And if they don’t have the answer then they due diligence to help me out with my issue that I am having. And if they don’t have the answer then they due diligence to help me out with my issue that I am having. More

As always, Quality is quick/efficient. I trust them to do it right and quickly I trust them to do it right and quickly More

Always friendly and quick. My car always taken care of. Love the shuttle services, Greg has been shuttling us around for 7 years! Thank you Juan for stepping into Mikes shoes My car always taken care of. Love the shuttle services, Greg has been shuttling us around for 7 years! Thank you Juan for stepping into Mikes shoes to take care of our car! More

Received my truck back and found grease spots in numerous areas. The quarter panel where a mechanic leaned into motor area was all smudged and dirty. Also found a new scratch on the back quarter panel that areas. The quarter panel where a mechanic leaned into motor area was all smudged and dirty. Also found a new scratch on the back quarter panel that was not there when it was brought in. This truck is a 2017 with only 15K miles on it and I know every each of it. Was very dissatisfied given I bought this truck from this dealer. More

Always a good experience. While I was there I had a chance to see the new 2025 models and found them to be impressive and unusually high quality. The people there are friendly While I was there I had a chance to see the new 2025 models and found them to be impressive and unusually high quality. The people there are friendly as well. More

Happy with the service. I don't know why it has to be 15 words long. I don't know why it has to be 15 words long. More

Had to make the appointment so they could order the parts for a recall. Made my appointment on time and was told "1 week" because they had to order the parts for the recall. 1 week later, "we'll have it done for a recall. Made my appointment on time and was told "1 week" because they had to order the parts for the recall. 1 week later, "we'll have it done next week." Next week, "gonna be a couple more days. 3 and a half weeks later, "might be tomorrow because there's a vehicle here that's been here longer than yours." I told them I was gonna pick up the truck until they could find time to fix it. So they fixed it and I got it back on day 24. Very frustrating and disappointing. More

Worst served ever. it took me 3 weeks to booked an appointment and another 2 weeks and still did not get done, i had to pick up my truck without the technician even tak it took me 3 weeks to booked an appointment and another 2 weeks and still did not get done, i had to pick up my truck without the technician even take a look at it. everyone at customer service was like that is normal and not even care about a customer horrible horrible experience and we bough 4 trucks from you guys. never again and i will tell everyone about my experience. More

Kathleen Garden was my service advisor and she was great! Kept me informed and was knowledgeable. I hope she sticks around! Kept me informed and was knowledgeable. I hope she sticks around! More