Quirk Mazda

Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Quirk Mazda:
Wow - what a wate of time dealing with these guys. I took a day of work to buy a new car and went to Quirk Mazda. I test drove the Mazda6 sport, liked it and wanted to purchase it. We spent 20 minutes test driving the vehicle then 1.5 hours running some numbers that gave me $500 off MSRP. We left and went to an appointment in Boston and once that concluded I responded to a number of voicemails from the dealership - I told them I wanted to buy a car that day and that they needed to include the manufacturer rebates (at the time Mazda was offering $1500 rebate on 2009 model year as well as 0% financing for 36 months or 2.9% financing up to 60 months) Quirk offered me 4.9% and no rebate. In total I wasted 5 hours dealing with these guys - they just did not want to sell me a car!! I drove from Quincy to Danvers and purchased a Madza6 Touring from IRA. The experience at IRA was exceptional. I had test driven a car and agreed on a sale within one hour.
If you want to buy a car don't go to Quirk because they do not want to sell them to you!!

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Quirk Mazda:
went to this dealership and I met the General Manager Nader at the sales desk because all the salespeople ran the other way when they had seen a new customer on the lot like they were scared to sell a car to me. So I asked this guy nader to help me and to let me test drive a new mazda and he said hang on while he gets someone to assit me. Well he didn't really go anywhere to find someone, he had asked someone else to find someone for me. So I proceded to speak with him about the vehicle and let me start by saying he was rude, and he knew nothing about the product and he had the personalty of rock.. And that is being nice. Well after 15 mins of standing there talking to this idiot I got a saleswomen to let me drive the vehicle I was interested in. I knew the vehicle options and features so it really was no big deal that the sales person did'nt even show them to me. All she did was pull up the car put a plate on and said I will see you when you get back, and when I said I was not from around here she said just take 4 right hand turns and I would end up back here. So off I went be myself and when I returned the sales person was waiting with the bunch of sales people smoking butts. I got out of the vehicle and she asked the famous question so you ready to buy it, And I said no I wanted to look at other vehicles and she said thanks for nothing and for wasting here time. So I went into the dealership to tell her manager what she had said to me and said it s true you stroker and he then said get the f out of here. I can not believe this is how they treat people. Stay away from this place they do not care about people and they dont care if they sell vehicles to people they must be all rich inside the quirk dealerships. I'm going to email and post to every board that I can about this place and the two poeple I delt with, Nader, and Ana and how they mistreated me. The worst dealership in the whole world. STAY,STAY,STAY STAY AWAY!!!!!!!!!!!!!!!!!

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Quirk Mazda:
This dealership is deceptive at best; I would suggest that you stay away. They had a Mazda 3i Touring advertised for $13595. I called the dealer and spoke with a sales manager, I asked if the car was still available and he said yes it was, this was at 3PM on a Monday. I got all the details, engine size, interior / exterior color, all options this car had installed etc and wrote everything down. We also talked about financing and I asked if there were any hidden or additional charges. He said there was a $299 processing fee, $111 for plates / registration and $29 for inspection. I go down to the dealer the next morning at 10 Am and I meet the same guy, he hooks me up with a sales person and all the while I am saying that I am here to test drive the car in the ad for $13595. The sales guy grabs the keys and we go for a test drive. I say if the terms are still the same I want the car. He goes away and comes back 20 minutes later and writes down a number, $16200 + $780 destination charge so we are now talking $17000 for a car that was advertised at $13595. OK, now I know they are screwing with me, I ask what happened to the $13595 price and he tells me that car was sold yesterday. I ended up walking out, the car I test drove was the exact same year, model, color and had exactly all the same options as the one advertised and I am sure it was the same car, I had written everything down in detail before I went in Bottom line, the specials they have advertised they have no intention in selling theses cars at these prices and they will never tell you about the destination charge until you are in the door. Also, the same car is still listed on their site for the same price and I am sure if someone called today they would tell them it is still available. I ended up going to a dealer in Norwood and buying there.

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Reason for Visit: Sales (New)

I recommend this dealer: No

My Review of Quirk Mazda:
My family bought total of 4 cars from this dealer. About month ago, I decided to go back there for another Mazda. When the salesman by the name of Frank find out that I am in the market for a CX7, he treated me a king. Somehow he talked me into buying a CX9 which I clearly told him I can’t afford it. He than get the GM involved and keep playing with the numbers. So Frank and his GM had be signed all these paperwork and modified the contract which clearly stated the purchase is conditional and the final sale will be based on my final decision. I left the dealer with an “unsigned” check to secured the final price. Myself and the GM had verbal agreement and the modified contract which we both initial when we change the terms and condition of the contract. Anyway, when I told them there was no deal on the CX9 and I wanted my “unsigned check back. I was told they already made a deposit with my check. The dealer knew they made a mistake on that and they immediately had the salesman Frank to take us to the Braintree Headquarter for reimbursement. Frank followed me to the bank and I made deposit with the dealer check.When I checked the balance on my account, I found out that they had canceled the check that they issued to me. I went back there few times trying to solve the problems and they treated me like dirt. I finally get myself an attorney and issued them with a demand letter. When I get the correspondent letter back from the attorney which represent Quirk Dealership. The denied making any mistake. They also lied about the verbal agreement and the modified contract. The dealership never submitted the modified contract to their attorney. The GM and Frank and advised their attorney about the verbal agreement. I talked to many of my friends and they also stated their experiences with Quirk were negative. Most of the reviews of this dealership posted by other people on the web are also negative. I am in the process of filing a complaint with the court against Quirk Mazda in Quincy. Mass. But since they already lied about the verbal agreement and they made the modified contract disappeared. I know my chances to win this case is almost zero.

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Reason for Visit: Sales (Used)

I recommend this dealer: No

My Review of Quirk Mazda:
to bad i did not see this website before. seriously think twice if you want to go. it was a waste of time. totally unprofessional. the sales guy had his cigarettes on the table, was moving like a snail and did not even look at me. he looked like he was punished to work there. i was offered 5000 usd more after my first visit and he came back smiling after his manager told him the new price. they did not even make a counter offer just told me they dont want my car. i doubt the service is better in sales. so think twice!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Quirk Mazda:
There should be a double 'no' for 'would you recommend this dealership'. We had just about the same experience as amcateer in the previous post. We were quoted one price via email and when we got there we were told by both the sales rep and then the manager that there was a 'miscommunication', they meant to quote us a price $995 more than they actually did. But since they were such 'honest' businessmen they would hold to the price if we bought that day. I told them we'd be back later that afternoon if we were interested and on the way out our sales rep ran after us and informed us that the manager said that the price was actually only good right then and if we left then the price would go up $500.

You couldn't pay me to buy a car from these guys.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Quirk Mazda:
It seems as though I should have checked this site before engaging in a conversation via an "internet quote" with Brian H. It was a complete "unethical, deceptive" qoute....just to get you in the door!

When I asked him to put it on a purchase and sale form, sign it, and fax it to me to save time and ensure it was a genuine offer I received 2 hours of hassles. After many calls, scribbles on a blank sheet of paper multiple times(without a description of what I would be buying,etc), and a ridiculous attempt to say "I don't understand what you want from me". I received a call saying that "we can't fax you a p&s because of company policy". COME ON????!!! How shallow can you be? Talk about a dealership that won't stand behind their "hot air"..... I did receive a faxed, signed p&s from 2 other dealerships...and would recommend you doing the same; save some gas and time!

I WOULD NEVER WORK WITH QUIRK MAZDA!!!!


I went into the Norwood Mazda I would HIGHLY recommend working with (so far)!

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Quirk Mazda:
My wife and I stopped in here on a Sunday to take a look at the Mazda 6 hatchback. There were a couple of salesmen outside. I told him exactly what I was there to do: check out the mazda 6 and see if it's the car for us. He walked us around a couple of cars from the outside only (didn't invite us to look in one or sit in one), then he said we needed to go inside to fill out some paperwork. After I was honest with him and told him that we were not going to buy that day, but wanted to see if the Mazda 6 was the right car for us, he said, "ok, i'll go check on our inventory." A few minutes later he came back and said, "sorry, we can't let you do a test drive today because we're too short-handed". I was really surprised by this. He said, "that's our policy. We only do test drives if you have an appointment". I've never heard of a policy like this. Looking around the showroom, they certainly didn't look busy. There were a couple of salesmen waiting outside for the next customers to come in. So, I pressed back on it and told him that I thought I was getting "brushed off" and that I would like to talk to his manager. He walked me over there and the manager took one quirk look at me and said, "I'm busy, I'll talk to you in a minute" and then continued his conversation with another salesmen. Very rude.

I was wearing a t-shirt and jeans while I was there. Maybe they didn't respect me because I wasn't wearing a suit and tie on a Sunday? Not sure. We stormed out of there and they didn't seem to care one bit. If you are not buying that day, they are too busy for you at Quirk. It's better to stand around outside waiting for a fancier customer, then try to get me interested in a Mazda.


This dealer is not recommended! We went out of our way to drive over there and we will never go back.

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Reason for Visit: Service

I recommend this dealer: No

My Review of Quirk Mazda:
I stopped going there when I was charged $56 for an oil change. It was plain motor oil and didn't include anything else. That's right. $56.

Changing engine oil involves unscrewing a bolt to drain the oil, unscrewing the filter, putting on a new filter, and refilling the engine. There is also a small fee to dispose of the oil (assuming the dealership doesn't use the used oil to heat their dealership as most do).

I called to complain and the service manager told me "I know I know, I told the owner not to raise the price, but all the area dealerships are doing it." Newsflash buddy, the average is between $15 and $20 in the area. I told him I wouldn't come back, and he said "surely [I] shouldn't make threats [I] don't mean".

I never went back. In fact, I purposely excluded this dealership when I bought my last two Mazdas since then.

Now I know why they call themselves Quirk.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Quirk Mazda:
What a horrible experience we had at Quirk Mazda in Quincy MA, I went with my girlfriend to help her buy a new Mazda. We were quoted a great price on the phone and we thought we were getting a great deal because it was the last day of the month. So we went in to buy the car spending two and a half hours test riding and filling out paper work. Everybody seemed polite and friendly as was the young salesman, except his personal story kept changing, about what he drove and where he came from. Everything was going smoothly up until the last moment, everything was done; credit check, throw in the floor mats shook hands with the sales manager etc. Starting to relax and convinced we were about to sign and buy the car we leaned back in our chairs. The sales manager came swaggering over saying "there's a problem". As my heart is sinking he tells us they can't sell us the car we drove and stood around for almost two hours at this price, he claimed the young salesman quoted us for the wrong car. I was in shock after spending all afternoon there. Bait and Switch I never thought they did that any more especially in a large dealership but here it was happening and my precious Saturday was wasted at Quirk Mazda, all we could do was walk away. After all that, shouldn't you, as a manager, just sell the car if you made the mistake?

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