Quirk Nissan

Reason for Visit: Sales

I recommend this dealer: No

My Review of Quirk Nissan:
I purchased a car from a man named Bob Goddard (who was apparently fired a few days after I bought my car). I bought a 2004 Altima, was given an outrageous price, which I unfortunately settled for once they brought it down a few thousand dollars, which ended up being 18K. Literally as soon as I signed the paperwork, things went wrong. The windows in the front doors went loose and rattled, the drivers' side door became loose, and within the first few days, a wheel bearing went. In the past 9 months, I have had to replace 3 wheel bearings, get my windows fixed several times because everytime I went, they said it was fixed but it wasn't or the part wasn't there, though they never called ahead of time to tell me that. This past wheel bearing issue, I was told that I merely needed new tires (which I had been told when I bought the car that they were new--come to find out, they were they original tires and had traveled 52,000 miles), and that the wheel bearing was fine. I bought new tires from another place, and was told that my car did need a wheel bearing, as well as that the car had been in a major head-on collision and that my car isn't worth even 6k at this point (aka, 9 months after purchasing the car). Any issues that I've had with Quirk has been handled poorly and dishonestly. I couldn't give them positive credit for any part of my experience with them. Except for the fact that after being there nearly every weekend for the past 9 months that the sales people actually recognize my face...but is that a positive thing?

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Quirk Nissan:
OK Here is my experience at Quirk Nissan.After spending about a month deciding on the vehicle I wanted to purchase I looked at the Boston Globe Advertisements and saw that Quirk Nissan had the best deal and were somewhat closest to me.I picked up the phone and called(THE PHONE WAS ACTUALLY ANSWERED BY A PERSON)who immediately transfered me to another live person in sales so far so good.Nissan sales this is Paul.WOW I was thinking. Although the what can I help you accomplish today I thought was cheezy.I was calling about the Altima in the Boston Globe and asked if it really was available and it was.I was told he was the General Manager and to see him when I arrived.I arrived at the dealership when I met Scott outside very professional looking dressed in a nice suit and well groomed who escorted me to Paul the General Manager.Paul Explained to Scott we had spoken on the phone about the AD car and to help me out.Scott pulled up the car and it was not equipped the way I wanted it so we sat down and went over the options I wanted. he checked to see if he had it, when I was then told it was in storage at some ship yard place.(Oh boy here we go right?)Paul called and had the car brought over to the dealership within about 15-20 minutes While we were driving one another color.When we arrived back from the test drive the car was there waiting.I had for sure decided that was the car I wanted for sure.So we went in to talk turkey.I am thinking the Sticker less the discount in the paper right? Oh no no no.Scott explained to me that not every vehicle gets discounted that much and that newspaper ads are designed to get people in the door.I was ready to storm out I am thinking bait and switch when Scott explained to me that it was not and that the advertised cars was available and we will sell that car at that price unlike other dealers.I did have another experience at a toyota dealer that when I asked to see the car I was told it was sold this morning.Ok Now what? Scott patiently explained everything I already knew.Cars list for what they list for and Cost what they cost it is common knowledge available on the internet and that the advertised car looses money but is part of the advertiseing budget.Starting to make sense.We ended up agreeing that @ 4% over invoice was a fair deal for both of us and after the professional service I recived IMO well worth it.We shook hands and Scott Pulled my new car in to be cleaned.(for what i am thinking)But as my new car was being cleaned I was listening to another couple Tortureing another salesman being very unreasaonable so I start thinking maybe most people bring a bad experience on themselves.When Scott arrived back at his desk to start the paperwork we were chatting about that couple and he told me people treat them like that all the time.I thought it was sad that someone was making such a big stink over a simple car purchase.There were several othe rhappy customers in there buying cars,Why was I and others having a great experience picking out my car and working out a fair price and someone else was making it out to be the end of the world?Different strokes for different folks I guess.Quirk Nissan I love them and look forward to serviceing my car there too.Looks like others posted some mishaps here and wanted to chime in because from what my experience was like there and what i witnessed Buying and driving off in my new car in under 2 hours, they probably brought it on themselves.Big beautiful clean facility professional courtesy...Maybe they just wanted to steal from you...I highly Doubt it......................

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Quirk Nissan:
A bought a car here several months ago, and the entire experience was just awful. I knew exactly what car I wanted and ended up getting a decent deal intially; however, I had a trade in from a previous car that needed repairs which complicated the whole process. In the end, I had to deal with a bunch of liars and thugs who constantly agrued about how much money I was owed, and all in all I ended up over-paying for my new car by thousands of dollars even though I was told I would be "reimbursed" for the trade-in value of my old car. Well three months later that has never happened, the management at Quirk Nissan are a bunch of thugs who have zero managerial skills and know nothing about Finance. If you want to be treated with respect as a customer and work with salespeople and managers who actually know what they are doing, go to Kelly Nissan, I bought a car from there several years ago and it was a much more pleasant experience.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Quirk Nissan:
Dishonest and unprofessional. Dealer tried to intimidate me into signing documents without reading them. The manager refused to get involved until it was clear that other customers were paying attention. One of the worse service experiences I've ever had. Would recommend that nobody go to Quirk. Unfortunately reinforces the stereotype of a dishonest car dealer.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Quirk Nissan:
They claim to have the lowest prices in the area. They are liars. I went in to purchase a Murano from them. They had them advertised for $22663 with matching cash/trade of $3636. I have a 2002 Mercury Sable GS that Kelly Blue Book says should be worth $6800. They offered me $3636 for my car and said that is how the matching cash works. They also told me over the phone that they had many colors available, I got there 20 minutes later and they said that they had all sold and they only had 1 white available. Not only did they waste my time but they were very unprofessional and treated me like I was an idiot. They seem to act as if they did not care if they did not get my business because they could find plenty more suckers to pray on. Never go to Quirk Nissan!!

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