Radley Cadillac
Fredericksburg, VA
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As a follow-up to my previous review regarding my purchase of a 2018 Lexus RX450 HL. I am pleased to say that the used car sales manager Sabrina reached out to me. We scheduled a meeting this past purchase of a 2018 Lexus RX450 HL. I am pleased to say that the used car sales manager Sabrina reached out to me. We scheduled a meeting this past Monday and along with sales manager Ryan Ambrose we have resolved the issues mentioned in my previous review. They listened to my concerns and understood why I felt that way at the time. All of my issues were satisfactorily resolved and ended in a very positive customer experience. More
Found the car online. Called and spoke with Penny Lloyd. Very professional and honest. Drove 150 miles to purchase the car. The Cadillac was what Penny promised. Couple is Called and spoke with Penny Lloyd. Very professional and honest. Drove 150 miles to purchase the car. The Cadillac was what Penny promised. Couple issues at closing were resolved with Logan. Excellent service. Thank you! More
AMAZING experience! !! Everyone that we came in contact with during our purchase: Penny, Todd, John and Logan...Each had a smile to great us and was knowledgable of the !! Everyone that we came in contact with during our purchase: Penny, Todd, John and Logan...Each had a smile to great us and was knowledgable of the topic we were asking about during the process. Yeah, show around, then go to Radley for the top-shelf experience of car buying!!! More
I will never step in here again . Like I said before never will step in Cadillac dealership again . I will be taking my suv somewhere else to get things done . never will step in Cadillac dealership again . I will be taking my suv somewhere else to get things done . More
Todd, Ryan, and Ben made our experience not only seamless but enjoyable. Their friendliness, honesty, and professionalism was superb. We highly recommend Radley Cadillac for everyone! but enjoyable. Their friendliness, honesty, and professionalism was superb. We highly recommend Radley Cadillac for everyone! More
they were great at the beginning before i ever visited the dealership. via phone all seemed good but after driving 5 hrs to test drive the car i was tired and traffic is terrible where they are so it was the dealership. via phone all seemed good but after driving 5 hrs to test drive the car i was tired and traffic is terrible where they are so it was a short hot test drive. i decided to sign the papers cuz theyd already run my credit. once on the open road i had transmission trouble and a check engine light popped on. since i bought the corvette as is im stuck. i didnt even hear from the dealer after buying to see if i was happy. they know they sold me a bad car and they dont even care. stay away from this dealership as far as used cars go. More
Was in the process of purchasing a vehicle since 8am that day, submitted the loan application and was preapproved when I was told another salesman took a deposit for the vehicle to hold it until the customer day, submitted the loan application and was preapproved when I was told another salesman took a deposit for the vehicle to hold it until the customer could be approved. Had already set to take off the next day from work to drive 3 hours to finalize deal. Was told I was next in line. I said that’s ok give it to the next person bc I am no longer interested in doing business with you. The sales woman I was working with was great! But I would not do business with this company or invite anyone else to if that is how the process works. More
Congratulations to your outstanding dealership. I have searched for a Cadillac Escalade for quite awhile. I found your dealership to be friendly and professional and recommend you to anyone who asks. searched for a Cadillac Escalade for quite awhile. I found your dealership to be friendly and professional and recommend you to anyone who asks. More