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Rairdon's Honda of Sumner

Sumner, WA

2.5
191 Reviews
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16302 Auto Lane

Sumner, WA

98390

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Showing 191 reviews

September 04, 2024

I purchased a car from them a year and a half ago. A Honda Accord sport, My car went into Catastrophic failure. I needed a new head gasket, fuel injectors, water pump and turbo which added up to almos More

by Janice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The sales and service department team
August 05, 2024

I purchased a car 8/23 with all the additional warranties. I have yet to receive any of those services and it has been a year since my purchase. One of the warranties included the windshield. T More

by Falefaimalo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2024

I purchased a car 8/23 with all the additional warranties. I have yet to receive any of those services and it has been a year since my purchase. One of the warranties included the windshield. T More

by Falefaimalo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 31, 2024

They're great up until you buy the car, then it's radio silence. I pointed out that they had our address wrong on the paperwork multiple times and they still couldn't get it right. This led to not receivin More

by JoceyT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 27, 2024

My wife just bought her first new car at the age of 70. We found an ad at Rairdon Honda that was just what we wanted, car and price. So I called and Chris answered the phone, I told him about the ad , aske More

by monacotravelers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Scheduled time to pick up car I was purchasing, Sales manager told me they opened at 8:30 , same as website and door indicated. I was there before 8:30 and a no out 8:35 some employees came in. I asked f More

by chairmanpato
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cavin, Stan, Nichole
April 15, 2024

Slimey high pressure car salesman here. Trying to get me to finance when I had cash for a used Pilot. The sales "Manager" wouldn't even give me the time of day. Just rude and unprofessional More

by efrainllano
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Sales Manager / Finance Team
April 10, 2024

Wendy & Clay in the service department are awesome! They were able to fix my key fob on the spot, and saved me $300 because I didn't have to replace it. They were quick and happy to help, and my key fo More

by mkconnewaysan2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy & Clay
February 18, 2024

The epitome of “bait and switch”. Offered a price on my vehicle and blamed the valuation on Cargurus, a service they pay for. They said they cancelled their service. In checking wi More

by 500 Realty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Genevieve Bode
February 04, 2024

Don’t buy a used car from this dealership. The first “certified” car I looked at had several parts missing off it. I should have left at that point. I ended up purchasing a “certified” Honda A More

by Disappointed
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Used car sales manager
1
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