Rallye Acura - Service Center

I brought my car in for servicing at the time of my morning appointment and was willing to wait if the work was done in time for me to make a doctor's appointment that later that morning. Chad in his u morning appointment and was willing to wait if the work was done in time for me to make a doctor's appointment that later that morning. Chad in his usual friendly way was able to get it done on time. He reviewed the bill with me and walked me over to the cashier and explained what was done, making sure that I understood it all. He invited me back to look over some of the new models and was very knowledgeable about the changes that had been made for the newer model than I have. I know he is a guy I can trust when it comes to my Acura. More

The service was quick and very good.Everyone was friendly and very professional.Over all I was extremely pleased.I only use this dealership for service. and very professional.Over all I was extremely pleased.I only use this dealership for service. More

great service, very frendley ,5 star i came to great service, very frendley ,5 star i came to replace some parts and the change my battery without me knowing that the battery was very low all great service, very frendley ,5 star i came to replace some parts and the change my battery without me knowing that the battery was very low all this under warranty at no charge great great service will go there again !!!!!!! More

I have been a customer since 2005 and have always had a I have been a customer since 2005 and have always had a very consistent and high quality customer servie experience. The environment at Rallye sevic I have been a customer since 2005 and have always had a very consistent and high quality customer servie experience. The environment at Rallye sevice department is a very welcoming one. You receive a very high level of service from everyone involved in the maintenance process. I have always been very pleased with the quality of the service which I beleive is unmatched by any other organization. They set the example for excellence in auto maintenance and customer service. Bill Varrichio More

Chad was very helpful in all aspects of my visit. When they realized that it would take a day to get a part for the car, Chad got me a loaner and on my way quickly. Everything was great. they realized that it would take a day to get a part for the car, Chad got me a loaner and on my way quickly. Everything was great. More

as always I am spoiled by the attention, quality of work, and reasonableness of cost. I don't get nickel and dimed. They only do the work that is appropriate. and reasonableness of cost. I don't get nickel and dimed. They only do the work that is appropriate. More

Mr. Tammaro made my first ever service appointment comfortable and impressive. I arrived early and was adviced that my oil change and complimentary car wash would be completed in an hour. I was direct comfortable and impressive. I arrived early and was adviced that my oil change and complimentary car wash would be completed in an hour. I was directed to the louge area for complimentary snack/coffee area. Sure enough, at exactly one hour later, Mr. Tammaro was handing me back my keys with all work completed. This professional service will have me returning to Rally Acura from Queens in the near future. More

Bringing my car in for service always used to be a hassle -- that is until I began dealing with Rallye Acura! Since then it has been as pleasant an experience as bringing a car in for service can be! The -- that is until I began dealing with Rallye Acura! Since then it has been as pleasant an experience as bringing a car in for service can be! The appointments have always been honored in a timely manner, and the caliber of the service consultants has been high. Both Kee Young Moon and Michael Denfield were courteous, pleasant, knowledgeable, and not overly pushy. Enza Comita, the Customer Service Manager, is a delight to deal with, and the waiting area is well-lit, comfortable, and the coffee is great! The excellent service at Rallye will definitely influence my decision as to whether or not to purchase another Acura. More

I arrived for the service and Chris told me that the computer said that my appointment was for next week. He told me that the computer information may be incorrect and that he would service the car any computer said that my appointment was for next week. He told me that the computer information may be incorrect and that he would service the car anyway. I waited for the car to be services and when I arrived back at my office I checked my calendar. I was wrong; the appointment was for the following week. Although I made the error I was still able to have the car serviced. I was delighted that I was able to have the car services even though I arrived on the wrong day. Terrific customer service!! More

i have found working with chad over the years to be a very good experience. he is always polite and courteous,very willing to listen to any problems i have with my car and tries very hard to make sure t very good experience. he is always polite and courteous,very willing to listen to any problems i have with my car and tries very hard to make sure the problem is taken care of. i like being able to get a loaner car as well. while i know the attention is the same for every customer it is always nice when the service advisors recognize my face and know my name and say hello. it makes going any where else hard! More