Rallye BMW

It was a pleasure to deal with DAVID and the Riley Bmw and with finance and with finance More

Was robbed for my service I requested. I had a code error for my breaks and asked them to check. They went straight to ripping my center consul apart and said it was water damage when no c I had a code error for my breaks and asked them to check. They went straight to ripping my center consul apart and said it was water damage when no code was ever checked. The reason I know they never checked was that it was covered with tape which I placed there and was never removed. So now ended up paying 3k instead of cheacking for a fault which could have been less than $200. I’ve had multiple service done with my other cars and rally keeps trying someone to make something bigger to steal money from me. I pay for rim and dent insurance. They fought with me saying now that I need to pay for the service I wanted and did not fix it. Until I had to get the sales agreement to show them I was paying for it. Another instance when I got a cert pre own. I told them the breaks on the car did not feel right, they said it was fine and the next month I took it in and they want to charge me 2300 to change my breaks. After my time limit passed from purchasing the car. Rally and its services are not reliable. More

My appreciation and positive feedback for the outstanding customer service received with the whiole team at service Department. I must say MR Cosmo Laurino and Christopher Williams have a warm rapport with c customer service received with the whiole team at service Department. I must say MR Cosmo Laurino and Christopher Williams have a warm rapport with customers. They also listened to your request and guiding you in what is necessary repairs and posible alternatives to do in your car. More

Amazing! George and Victoria are a terrific team - well done - they looked out and made sure everything went smooth George and Victoria are a terrific team - well done - they looked out and made sure everything went smooth More

Although there are a lot of customers waiting for services, Rallye BMW is courtesy and kind to each customer. I got frequent update on progress and BMW had eventually fix my warranty issue. services, Rallye BMW is courtesy and kind to each customer. I got frequent update on progress and BMW had eventually fix my warranty issue. More

Bret was Great with communication and service . Service was completed sooner than expected.Love it at Rallye BMW . Service was completed sooner than expected.Love it at Rallye BMW . More

I have been a customer at Rallye BMW for approximately 20 years now and have been through about seven vehicles. The process has always been made as painless as possible with professional professionals like R years now and have been through about seven vehicles. The process has always been made as painless as possible with professional professionals like Rick D’angelo, Gabriel, Hale, Joseph Lipari, and Hassan, who works on the financial side of things and who proved to be a true gentleman and magician in getting A credit challenged customer like myself a very reasonable financing option at a very reasonable rate if not a great rate. I’m extremely pleased with Rallye BMW, which is why I drive over an hour to get there even though there’s a BMW dealer in my own town. I think the team there is unparalleled in their Professionalism It’s always a pleasure to work with the people at Ralley. I realize this is such a glowing testimonial that it will seem contrived and almost written by a marketing team, but I assure you, I am a real customer. My name is Raphael Avigdor and you can reach out to me at any time to ask me specifically about my experience at +1917–991–1077. I am confident you and all future rally customers will find a similar experience as I did so many times in the past More

Very accommodating when I asked for a loaner car. They keep me informed with the status of my car They keep me informed with the status of my car More

Great service, experienced and courteous staff; dedicated to excellence with commitments to customers; the waiting time is appreciated However the waiting area could be improved, this is a luxury dealershi to excellence with commitments to customers; the waiting time is appreciated However the waiting area could be improved, this is a luxury dealership More

Brandon, told me that I had a nail in my tire on Thursday. He said, “it was too late to replace the tire that day because the dealership was closing @ 4 pm. He also, stated that the earliest that my Thursday. He said, “it was too late to replace the tire that day because the dealership was closing @ 4 pm. He also, stated that the earliest that my tire could be fixed would on Monday & I could bring my car in as early as 7am. I brought my car in Monday morning & waited for about 2 hours. Brandon, told me that there was not a nail in my tire & asked me who told me that there a nail in the tire. Of course I told him that he had told me that there was a nail in my tire. So, he put air in all 4 tires. The next day I went out to get drive my car and the computer indicated that my right front passenger side tire had 0 air pressure ( my tire was completely flat). I called for a tow truck and I asked to be assigned a new agent. Brandon, was totally unprofessional & he caused me unnecessary aggravation during the holiday season. Bret Hines, was wonderful & took care of my situation right away in a professional & respectful manner. He gets 5 stars!!! More