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Rallye BMW
Westbury, NY
8,246 Reviews
Welcome to Rallye BMW – New York’s premier BMW center located in Westbury, New York. As a proud member of the Rallye Motor Company, our industry-best team is focused on satisfying each and every guest that visits our dealership. When you come to Rallye, you’ll notice the extraordinary care & attention to detail is simply unmatched by any other car dealership.
We share your passion for the Ultimate Driving Machine® and maintain a customer-centric focus to provide an automotive experience that’s second to none. As the top-rated BMW dealership in New York, we’re confident that you’ve come to the right place for all of your BMW needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 8,246 reviews
May 06, 2024
This may be my last time with BMW. This I believe is my third leased car through Rallye. Sales, service are great. BUT... Last week i started getting calls that my payment was missed. This I believe is my third leased car through Rallye. Sales, service are great. BUT... Last week i started getting calls that my payment was missed. I was shocked because I always have an automatic deduction, and in the seven years I have had BMW I have not been late for one minute with payment. I called this morning at 9 :15 and spoke with finance. They told me that there is no automatic deduction and I insisted it had always been done in the past. They said I would have to call the dealer. I did. I was told it had to be set up with finance. Again surprised so I tried to do online. Could not. Have no account. Called finance at 12:15. Three hours into my work day. The rep told me I would have to set up on line. Tried to set up an account. Had to try five different passwords. Took me till 1:00. Finally was able to access website. Got a message......SORRY THIS PAGE CANNOT BE ACCESSED AT THIS TIME...TRY LATER. Seven years of BMW and not one minute of late payment BECAUSE I BELIEVE THE DIRECT PAYMENTS WERE SET UP IN THE DEALERSHIP. This time I have to set it up, but because I did not know that, I am getting calls from finance about my past due payment. ON A DIRECT WITHDRAW PLAN. So its now 1:15 and I am going to go back and attempt to give these finance people all of my payment information, WHICH THEY HAVE HAD FOR SEVEN YEARS. More
by STEVBARLAW
Verified CustomerEmployees Worked With
Helpful May 06, 2024
Anthony was most helpful and offered assistance above and beyond. He was respectful and prompt. beyond. He was respectful and prompt. More
by WHISKEY672
Employees Worked With
May 06, 2024
Good people Good dealer fair and square Honorable people Fair minded people A 🍑 peach of a dealership. people Fair minded people A 🍑 peach of a dealership. More
by M1O9GV
May 06, 2024
I had a very good experience leasing our new BMW. Everyone was helpful and accommodating Everyone was helpful and accommodating More
by DRUSSELL7
May 05, 2024
Cris is like a sleazy auto dealer. Super rude, someone who has never learnt nothing about customer service. I had taken my car for the check engine light that appeared on my dash. I Super rude, someone who has never learnt nothing about customer service. I had taken my car for the check engine light that appeared on my dash. I had a platinum warranty, the highest in all warranty options.for upto 100000 miles, sold by the dealership to me . He took my car in and then few hours later told me that the car saying that it will cost me $300 to run a diagnostic, which i reluctantly agreed to. Because that was supposed to be a paid by the warranty. To add insult to injury he came back telling me that he couldn’t find the problem in the $300 diagnostic,now he would have to deep dive and run a more thorough diagnostic and I have to come up with another $1000 , yes $1300 diagnostic to just find what the problem was, before any work could be started. Classic bait and switch. My local mechanic ran a computer check and come with the problem for $75. He told me that the warranty will cover it. He also told me to go back to the dealership for the repairs and the warranty would cover it. To cut the long story short. I worked with another repair advisor and sure enough, everything was covered including the “diagnostic”. All I paid for was my $100 deductible. If u ever have anything to be done at this dealership (rallley).make sure u avoid Cris like a plague.he is a liar and a cheat. More
by tanjorenyc
Employees Worked With
May 05, 2024
Very satisfied. Everything was explained in detail before and after the service was done to my car. Very polite and friendly staff. Everything was explained in detail before and after the service was done to my car. Very polite and friendly staff. More
by VAZELAS10
May 05, 2024
I have had an amazing professional and seamless transition from a lease to purchase. Mr Lenard Brechner was informative, responsive, patient and a pleasure to work with. Sharonda explained in detai transition from a lease to purchase. Mr Lenard Brechner was informative, responsive, patient and a pleasure to work with. Sharonda explained in detail my documents and was equally helpful. An overall great experience. Thank you to the BMW RALLYE team. More
by mvp4038
May 05, 2024
The service attitude is good and he will tried his best to help me find the problem with the car.i will return to rally bmw for my next car Purhase to help me find the problem with the car.i will return to rally bmw for my next car Purhase More
by SZETSOI
Employees Worked With
