Rallye BMW

Great experience! Daniel Turin- is very professional, patient and educated regarding BMW cars. I am also grateful for Darren Thomsen for helping me get into a better Daniel Turin- is very professional, patient and educated regarding BMW cars. I am also grateful for Darren Thomsen for helping me get into a better car and making sure I was left a happy customer!! Darren went above and beyond and I am truly grateful! Also I would like to Thank Danielle Dewling and Hasan Barakat making sure I had a great smooth experience! I also want to commend James D'Agostinofor making sure I was left satisfied with my new BMW! More

Rallye BMW in Westbury provided a very comfortable atmosphere in which to find a new car. Bert Vargas from the sales team couldn't have made the process any easier and was a pleasure to work with. atmosphere in which to find a new car. Bert Vargas from the sales team couldn't have made the process any easier and was a pleasure to work with. More

I dropped off my car on Monday for a check engine light being on. I was told by service advisor Chris Williams that they won’t be able to look into it until the next day, Tuesday, which was fine with me. being on. I was told by service advisor Chris Williams that they won’t be able to look into it until the next day, Tuesday, which was fine with me. I texted Chris on Tuesday asking him for an update and he told me that he would not know till end of day. I did tell him that I had travel plans and knowing my car repair status was time sensitive. I never got an update and had to text Chris again at end of day on Tuesday at which point he told me they will not look into my car until Thursday. Again I had to text him on Thursday morning at which point they finally proceeded to look into my car. To top off the bad customer service after a 4 day keeping my car there they proceeded to tell me that a “defective warranty covered” radiator vent that needed to be changed was allegedly impacted which is impossible since it’s behind my grill which was not “Impacted” or damaged. So they claimed that the defective part is not covered by BMW warranty. Terrible customer service and very unprofessional! Especially for a BMW dealership. I will never go back there again. Plenty of other BMW dealerships available to service my car and purchase my future BMW from. More

The dealership has convenient hours. They can usually provide a loaner but that might push out the scheduled service. They can usually provide a loaner but that might push out the scheduled service. More

I sent my BMW X7 M50i to Rallye BMW for service, and the experience was exceptional. The team was professional, efficient, and took excellent care of my vehicle. They went above and beyond to ensure everyth experience was exceptional. The team was professional, efficient, and took excellent care of my vehicle. They went above and beyond to ensure everything was handled smoothly. What stood out was the amazing loaner car they provided, which made my commute hassle-free while my car was being serviced. Their attention to detail and commitment to customer satisfaction truly set them apart. I highly recommend Rallye BMW for anyone looking for top-notch service. I’ll definitely be coming back for all my future needs! More

Rallye has completed my service in a timely and professional manner as they always do. professional manner as they always do. More

A great experience . Everything was done perfectly and efficiently. Fantastic purchase experience in every way Everything was done perfectly and efficiently. Fantastic purchase experience in every way More

Came in for a regular service, was in and out in record time. Job well done, ask for Bret time. Job well done, ask for Bret More

Took all day to do an oil change. Was told one price and then when I came back to pick up the car once ready the price was so much more. The loaner car they gave me was empty on gas a Was told one price and then when I came back to pick up the car once ready the price was so much more. The loaner car they gave me was empty on gas and when I told them they had to fill it right away they were rude and didn’t care at all. More

Felt rushed off the phone, remote start concern was not addressed even though I specifically asked before picking the car up and it was no noted on the work order. Problem still exists. addressed even though I specifically asked before picking the car up and it was no noted on the work order. Problem still exists. More