
Rallye BMW
Westbury, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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He and the Rallye staff were all very professional, courteous and responsive which is all you can ask for. courteous and responsive which is all you can ask for. More
Excellent customer service and they strive to make you happy, high attention to detail and appreciative of their clients. happy, high attention to detail and appreciative of their clients. More
Absolutely horrible! The worse experience I have ever had with a Dealership and Service advisor. Had a simple water pump to replace and they denied fixing it because they The worse experience I have ever had with a Dealership and Service advisor. Had a simple water pump to replace and they denied fixing it because they accused me of bringing the car to another shop. Meanwhile, there’s no reason for me to bring the car to another shop because it was warrantied and I was just there at Rallye 2 weeks prior to replace a tire. Long story short, they wanted $60,010 to fix the car and replace the engine. The car stayed at Rallye for 17 weeks and batteries died and I had to tow the car to a local mechanic to get it fixed before I returned the lease. I got the car fixed for $2k and replaced batteries for another $2k and returned it to the Dealership. My goal was to purchase the car because I loved the car but now I had to pay $3k for the extra mileage instead of just buying it. BMW financial was informed and communicated with this entire time and they only offered $1500 to my next purchase or lease of another BMW. Still scratching my head why this has happened, all I can say is that this could’ve been handle more professionally but now everyone will hear my unfortunate experience. Mel More
The dealership is above average, in Sevice and staff attentiveness The service department seemed well organized and staffed. No problems . Needed touch up paint. Not in stock. Waiting to hear from attentiveness The service department seemed well organized and staffed. No problems . Needed touch up paint. Not in stock. Waiting to hear from them. More
Everything went smoothly. Couldn’t ask for a better experience. Highly recommend Chris as a salesman Couldn’t ask for a better experience. Highly recommend Chris as a salesman More
Very knowledgeable of work order kept Me updated with work progress etc inform me payments for parts that's needed work progress etc inform me payments for parts that's needed More
Appointment was made very quickly and efficiently . Brandon was very helpful and arranged a loaner car for the duration of vehicle service Brandon was very helpful and arranged a loaner car for the duration of vehicle service More
Excellent sales personal (Nico) , excellent service department. Would highly recommend dealership to family and friends department. Would highly recommend dealership to family and friends More
Good work but expensive hard to get appointments well run service department and good loners car run service department and good loners car More
Courteous. Professional. Caring. Prompt.Thorough. Accommodating to all my needs. Honest. Brandon is a gentleman. I’ll be back . Been to many service departments Professional. Caring. Prompt.Thorough. Accommodating to all my needs. Honest. Brandon is a gentleman. I’ll be back . Been to many service departments over the years. Rally is THE BEST BY FAR! More