Rallye BMW

personalized experience and knowledgeableunderstanding staff Hassan, great person, who delivered outstanding personalized experience and knowledge. All staff were knowledgeable and understanding to customer's ne Hassan, great person, who delivered outstanding personalized experience and knowledge. All staff were knowledgeable and understanding to customer's needs. Thank you for a smooth transaction. More

they have me by the xxxxx.. the cars are greats.. the dealership is nice.. and some of the mechanics actually are better than the most other competitors, but once you know if th the cars are greats.. the dealership is nice.. and some of the mechanics actually are better than the most other competitors, but once you know if the customer has a lease to return with over miles, they don't both work with you saying the over-mile cars are not subject to any of the dealer-discretionary programs.. they nit pick every xxxx things ... i'm now considering just returning the car early and pay for the remaining months just so that i can be done with this dealer.. More

review of dealership the buying process was a pleasure at rallye bmw. their professionalism and knowledge was evident in every step of the process for my wife and i. the buying process was a pleasure at rallye bmw. their professionalism and knowledge was evident in every step of the process for my wife and i. More

opinion of dealership quite pleased with all aspects of the dealership from start to finish. their professionalism and knowldege made the buying process very comfortable fo quite pleased with all aspects of the dealership from start to finish. their professionalism and knowldege made the buying process very comfortable for my wife and i. More

Certified Lemons This dealership sell certified lemons. A number of their vehicles have serious issues in particular with the engines and they certify them anyway kno This dealership sell certified lemons. A number of their vehicles have serious issues in particular with the engines and they certify them anyway knowing you'll literally live in the service department. They'll tell you, "at least it's covered under warranty." More

Great experience Had a great experience from the day I walked in to Rallys . My salesperson Bert Vargas was very helpful and got me in to a vehicle i wanted. I Am ver Had a great experience from the day I walked in to Rallys . My salesperson Bert Vargas was very helpful and got me in to a vehicle i wanted. I Am very happy with my car and will definitely be back when my lease is up.Thank you everyone at Rallys for making this a great experience Marisa More

Great experience- AS Pierre is a great salesman and knows what he is talking about. He is polite and friendly to his customers. Anytime I had a question he was quick to Pierre is a great salesman and knows what he is talking about. He is polite and friendly to his customers. Anytime I had a question he was quick to return calls and helped in any way possible. He even checked up on me after picking up the car to make sure everything was good. You can tell he cares about his customers. I would definitely recommend him to someone else. Thank you for the experience and excellent service you provided to me. More

Amazing Staff Great Place! I walked into this dealership as a last resort. I had previously dealt with another dealer in upstate New York. The experience has left Great Place! I walked into this dealership as a last resort. I had previously dealt with another dealer in upstate New York. The experience has left me completely turned off to BMW, I almost purchased a Volvo. As a last resort I drove to Rallye just to see what they had in stock. I cannot say enough of the help and respect I received from Hasan Barakat. After telling him my price range he actually got me a better deal than what I asked for. He was very transparent, allowing me to see all the numbers and worked with us to get the car we wanted. On top of that, he came in on his day off to make sure we were taken care off during the car pick up. I was blown away. As stated I had a very negative experience at other BMW dealerships, Rallye and Hasan were a breath of fresh air. Not only will I definitely purchase from Hasan and Rallye again, I will also recommend this place to my friends and family. More

My first BMW experience.... was AWESOME. From the minute I stepped foot into the dealership, I could tell this would be different than my previous car buying experiences. The professionalism, From the minute I stepped foot into the dealership, I could tell this would be different than my previous car buying experiences. The professionalism, friendliness, respect, and courtesy that I was shown by Robert, Melissa, Kareem, and Tim at Rallye BMW is FAR SUPERIOR to anything i've ever experienced. I've purchased cars from Honda, Acura, and Audi but was BLOWN AWAY by Rallye BMW. Honda was OK. Acura was good. Audi was great. BMW was EVEN BETTER. Robert will have my business for many years to come. I was very impressed by his sincere and genuine manner. He made me feel like an important client and accommodated every request I had. Kareem took the customer experience to another level. He really knows what he's doing and his showroom experience made my jaw drop. Melissa was thorough, kind, and seemed to truly care about me. Tim's knowledge of cars was unbelievable and he encouraged me to spend as much time with the car as possible during my test drive. I was never rushed or pressured by anyone throughout the entire buying experience. If you are in the market for a BMW, go to Rallye! Ask for Robert and he will take care of you like family. More

You must read this review! I was about to make a giant mistake on a completely impractical car. Then I called Pierre at Rallye BMW and everything changed. I gave him my budget I was about to make a giant mistake on a completely impractical car. Then I called Pierre at Rallye BMW and everything changed. I gave him my budget and what I was looking for in my car. Within one hour, I had four full quotes and vehicle specs. He had put together exactly what I needed and wanted. I work less than 5 minutes from the dealership so I drove over to meet him and test drive the two cars that I was interested in. As I walked in the dealership, I saw the car that I really wanted - a brand new M235ixdrive convertible in metallic black with red leather. Expecting half a laugh, I asked Pierre what the numbers on the car look like. He quickly told me that it was within dollars of what I was looking at. Sold. I drove a sedan and 10 minutes later we were in his office starting the paperwork. He suggested that I take the tire and rim insurance. I was skeptical, thinking that it could just be an effort for the dealership to make more money on the lease, but after remembering some of my friend's stories about their low profile tires and rims, I decided to go for it. And here is where the story gets good...... I scheduled the delivery for my new awesome car on a Friday at 3:00pm. The experience was phenomenal. Pierre had all of the paperwork ready to go. The actual delivery experience where they review all of the features of the car with you was special (it is something extraordinary when everyone in the dealership lets you know that you just bought their favorite car in the place and how much fun you are going to have driving it). I headed home, got my son and his hockey gear and headed to Philly for two games that he had the next day (I didn't even get a chance to go inside my house). At approxiamtely 8:05pm I was on the NJ turnpike heading south and I was approaching exit 11 when I heard what sounded like a missile hitting my front driver's side tire. I immediatley got a waring message that I had sustained serious tire damage and to proceed with caution. I pulled over, checked the tire, confirmed that it had blown out and then went back in my car. My son was scared and I was about to go into feak-out mode. I wasn't thinking too clearly at the moment and I didn't know who to call. I had no idea what the BMW roadside assistance number is and my SOS connection in the car wasn't activated yet (I had just picked up the car 4 hours earlier). I called Pierre. And he answered. Right away. After he gave me the information that I needed (BMW roadside assistance and name and loctaion of nearest BMW dealer), he said - "Don't worry. I am getting in my car now. I will come and get you and drive you and your son home and we will deal with the car in the morning." I was blown away. I told him thank you, but I will get a tow to the dealership and deal with the car in the morning. He proceeded to check in on us throughout the evening and next morning. When I was at the dealer the next morning, I was told that my tire and rim insurance wasn't yet in the insurer's computer system because I picked up the car so late in the day on Friday. Pierre to the rescue again. He spoke to the service techinicians who were assisting me at Open Road BMW (John Ladany and Jin Yoon - also both excellent) and I was on my way in 90 minutes with a new tire. Pierre is a professional. There is simply no other way to put it. He goes above and beyond what he has to do - every time. I can't be happier that I picked up the phone and asked him to help me from making a mistake. He is hands down the best car salesman that I have ever worked with. I am also now proud to call him my friend. He has a client for life. More