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Rallye BMW - Service Center

Westbury, NY

4.6
4,566 Reviews

4,566 Reviews of Rallye BMW - Service Center

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May 30, 2024

Anthony followed up with me on the status of my vehicle. He sent photos to me. He really did a lot of legwork to ensure that my tire maintenance policy covered everything needed. The vehicle repairs were More

by EPCAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Rallye BMW responded

Thank you for sharing your experience! We're glad to hear Anthony provided excellent service and kept you informed throughout the process. See you next time at Rallye BMW - safe travels!

May 29, 2024

Dealership is good but Service Department is so so. I brought my car in for service but many things were not done with care and the service person didn’t respond to my questions and concerns. For examp More

by THAI122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sharonda James
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure if the person who serviced me was Cosmo Laurino but all I know was Cosmo
May 29, 2024

Dealership is excellent! Takes care of customers! Excellent detail! Everyone we have dealt with is great! More

by CHRISTINA.ACTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Sarocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cosmo Laurino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert Vargas 5 stars
May 30, 2024 -

Rallye BMW responded

Christina, thank you for the fantastic feedback! We're delighted to hear that our team at Rallye BMW took great care of you. Enjoy your ride!

May 29, 2024

I only wish that I could have come first to Ralleye BMW for service. Everyone from mechanics to service manager was impeachable . You truly feel so satisfied that you bought a BMW over any other car wi More

by GAZISJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Trotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024 -

Rallye BMW responded

We're delighted to hear that your experience at Rallye BMW was exceptional from start to finish. Thank you for choosing us and sharing such positive feedback! Enjoy the ride!

May 27, 2024

Anthony and team there are great. The intake process is precise and quick. They keep you posted when the car is in service. And they care of the issue on time. More

by HAREBRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Rallye BMW responded

Thanks for the awesome feedback! We're glad to hear Anthony and the team at Rallye BMW provided you with efficient service. Safe driving!

May 27, 2024

The best place to get your car fixed , great customer service ever , and very knowledgeable staff.. More

by Yury Niyazov
Recommend Dealer
Yes
Employees Worked With
Dennise
May 28, 2024 -

Rallye BMW responded

This review puts a smile on our faces! Thank you for choosing Rallye BMW and for sharing your experience. Drive safely until we see you again!

May 25, 2024

Chris is very helpful and very professional, he also there for me. He always returns your calls or call you first with an update. More

by ZENALAPIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024 -

Rallye BMW responded

We're delighted to hear that Chris provided such helpful and professional service at Rallye BMW. Thanks for sharing your positive experience!

May 25, 2024

Service was very efficient. They got me in and out in less than two hours. Coffee in the waiting room is pretty bad. The old machine was better. More

by mace0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Rallye BMW responded

Thanks for the feedback! We're glad to hear our service was efficient, and we'll definitely look into improving the coffee situation in the waiting room. Safe travels from all of us at Rallye BMW!

May 25, 2024

Always so accommodating! Nick is terrific…staff fabulous!!! Always informative polite…and puts effort to finding you the perfect car🚗. More

by Rocky
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carol Clark-Muniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Channan
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Rallye BMW responded

Rocky, we're delighted to hear that Nick and our team at Rallye BMW provided such accommodating service. Thanks for the fantastic feedback!

May 25, 2024

Was very helpful nice and professional made sure everything checked out good for my car More

by dfoss4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Rallye BMW responded

All of us at Rallye BMW are happy to see this wonderful feedback! Thank you!