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Rallye Lexus

Glen Cove, NY

Overview
Employees
Reviews
Vehicles
4.8
2,877 Reviews
Welcome to Rallye Lexus, New York’s Longest Running “Elite of Lexus” Award Recipient (25 years), DealerRater’s 2020 Top-Rated Lexus Dealer in New York, and DealerRater's 2023 Consumer Satisfaction Award winner. At Rallye Lexus, we’re proud to offer our customers unmatched benefits, expertise, and value to make your experience as exceptional as the vehicle you drive.
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20 Cedar Swamp Rd

Glen Cove, NY

11542

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Showing 2,877 reviews

May 15, 2024

Great experience, easy deal, and great service/delivery experience - very fast and efficient. Lauren was very helpful and proactive. More

by davidsingh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Hu
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Rallye Lexus responded

Hi David: Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Stefanie Horn 516-676-4000

Helpful
May 14, 2024

The place is very clean and nice the staff are very friendly and helpful. The only thing I don’t like is the location is very far from where I live. More

by RAQUELSTOWE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Rallye Lexus responded

Hi Raquel: Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! James Quinlan 516-676-8686

Helpful
May 14, 2024

From start to finish the service was excellent. The technician who performed the work did an excellent job, my alignment was perfect. More

by neildownb4me
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Quinlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Rallye Lexus responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rallye Lexus. James Quinlan 516-676-8686

Helpful
May 14, 2024

Outstanding service , honest sales , finance and technical staff. Overall just an incredible experience. Will buy another car no question from this dealership. More

by tombairpsu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Piccirillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adnan Baig
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose ( technology advisor)
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May 15, 2024 -

Rallye Lexus responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Stefanie Horn 516-676-4000

Helpful
May 13, 2024

Normally I would rate this dealer higher, however they have not been diligent following through on a particular matter. I was promised a second key within a week or so of picking up my vehicle. After 4 More

by MFPOLVINO
Recommend Dealer
No
Employees Worked With
James Herrera
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : 'the guy who orders keys'
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May 16, 2024 -

Rallye Lexus responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Stefanie Horn 516-676-4000

Helpful
May 13, 2024

James made my purchase experience simple from beginning to end! Professional, friendly and knowledgeable ! Highly recommend ! More

by Alice913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Costanzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Rallye Lexus responded

Congratulations on your new purchase, Alice! Thank you for your business and this review. We're happy to hear that James was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. We're always happy to help. Stefanie Horn 516-676-4000

Helpful
May 13, 2024

It was good. They are courteous and good in customer service. Wish them the best.It is a good service center More

by PAULTHOTTATHIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanna Oates
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Rallye Lexus responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, Paul, and we look forward to working with you again. James Quinlan 516-676-8686

Helpful
May 13, 2024

James is Very pleasant and very knowledgeable… No high sell pressure which I appreciate Jose was a most patient tech specialist who helped me become familiar with my car… it was a very nice experience to More

by Lgeneen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Matheos
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose… tech specialist
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May 13, 2024 -

Lgeneen responded

Thank you

May 13, 2024 -

Lgeneen responded

Thank you

May 14, 2024 -

Rallye Lexus responded

Thank you for choosing Rallye Lexus. Your feedback and rating mean a lot to us. We're glad James and the team were able to help, and we hope to see you again! Stefanie Horn 516-676-4000

Helpful
May 09, 2024

Rally’s is so much better than Freeport Lexus. I look forward to working with you in the future More

by BRIANWATERS1
Recommend Dealer
Yes
Employees Worked With
Paul Ok
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Matheos
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Rallye Lexus responded

It's great to hear that you had such a positive experience, Brian. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Rallye Lexus! Stefanie Horn 516-676-4000

Helpful
May 09, 2024

Ken was helpful and informative. I would happily recommend Ken for someone looking to buy a Lexus car or truck More

by BPANDKIDS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenneth Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Rallye Lexus responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Rallye Lexus, we look forward to having you as one of our valued customers for many more years to come! Stefanie Horn 516-676-4000

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