Read Reviews Ramsey Nissan

Ramsey Nissan

Ramsey Nissan

401 Route 17 South
Upper Saddle River, New Jersey 07458


(800) 791-5621

Ramsey Nissan
Manufacturer: Nissan

Write a ReviewWrite a Review

  • Customer Service:

    4.9
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.6

24-Month Rating

based on 269 reviews

4.8

4.8 out of 5

519 lifetime reviews

Ramsey Nissan

Most Reviewed Employees

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Certified: Ramsey Nissan

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ramsey Nissan has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ramsey Nissan

Ramsey Nissan, a member of the Ramsey Auto Group, is THE premier Nissan dealership in New Jersey. Located in Bergen County, in Upper Saddle River, Ramsey Nissan has been making our customers happy for years.
Ramsey Auto Group is a leading automotive retailer in New Jersey for new and pre-owned vehicles. Current dealerships include Ramsey Volvo, Ramsey Saab, Ramsey Subaru, Ramsey Nissan, Ramsey Infiniti, Ramsey Fiat, Ramsey Mazda, Ramsey Chrysler, Ramsey Jeep, Ramsey Dodge, Paramus Mitsubishi and Nissan Commercial Vehicles.

With 8 locations in the northern New Jersey area and over 400 employees, Ramsey Auto Group strives to provide the highest level of customer service through knowledgeable and helpful sales representatives, as well as service and parts personnel. Ramsey Auto Group dealerships have been honored with several outstanding achievements, such as the coveted Global NSSW Award, which honors dealerships that achieve and maintain the highest standards of performance in customer satisfaction globally.

A staple in the community, Ramsey Auto Group has donated over $1 million in goods and services to local organizations and events, such as the Ramsey Police Dept, Ramsey Day, Ramsey Summer Concert Series, the Bergen Bike Tour, local food and clothing donations and more. The group has been supporting their family and friends in the town of Ramsey for years and in turn, the community continues to support Ramsey Auto Group.

Our Location

Sales/Showroom

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: Closed


Our Amenities

State-of-the-Art 25 Vehicle Indoor Showroom Free WiFi
24 Hour Service Drop Off Free WiFi
Customer Lounge Area HD Television
Customer Lounge Area Instant Financing
DIRECTV Satellite HD TV Parts Store
Express Service Pet Friendly
Free Coffee Shuttle Service
Free Drinks Vending Machines

bigman00
5/8/2012 2:14:32 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick Peresunko
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ramsey Nissan:

Nick Peresunko from Ramsey Nissan has provided great service all the way. I got a good car after being presented with many options.
All the details were transparently presented to me, including the price.
He went the extra yard and made sure that the car is in tip top condition, not hesitating to replace or fix and issue that I pointed out.
The buying experience was very good, and I certainly recommend Ramsey Nissan and Nick in particular.

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Gregdrose
5/5/2012 9:00:35 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick and Andy
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

My wife and I purchased a 2012 Murano and Nick was our salesperson. He was very knowledgeable about the car and answered all of our questions. We made a deal with Andy and Nick and they were very nice and there was no pressure tactics.
Go to Ramsey Nissan and ask for Nick (sales) and Andy (sales manager) and you will have a positive car buying experience.

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reeshamoun
4/27/2012 4:51:02 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Alan
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

I can only say one thing. AMAZING service from Alan.
I was in and out as promised. Price was great, and took care of my issue in one visit.
Even the owner approached me and said thanks for the business...

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uvanator
4/19/2012 5:27:46 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Mykalos (Nick)
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ramsey Nissan:

This was a very pleasant experience with great follow-up. Nick was very informative about the car. We did not waste time discussing options that I did not want.

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sumitbanavalikar
4/8/2012 3:45:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick & Jeff
  • Customer Service:

    4
  • Quality of Work:

    5
  • Friendliness:

    4
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Ramsey Nissan:

I had done my homework and had visited 3 dealerships of Nissan in the NY & NJ area.
Lastly I came to Ramsey and had Nick as my Sales Rep. I told him what I was looking for and he very pleasantly showed me the inventory for Certified Pre Owned Altima's he had.
Buying a pre-owned car with knowing what you are looking for is difficult because you know what exactly you need from your car . From a dealers perspective having THAT car and having the right attitude to sell / oversell the car is also important. They know what they are selling and can try to sell a dead horse to you . I liked the very first car that was shown to me and test drove it. Nick told me everything that Car had to offer and also NOT to offer. I was pretty late in the day to reach there so it was already beyond the time a dealership closes but still they were patiently dealing me .
I was satisfied with the car and went to the desk for price negotiation. Jeff was a tough customer to deal with. Straight-forward and knew what he was offering me. I was disappointed in the first place and the deal didnt worked out and I went home without a car. (the day being Saturday)
On Monday I got a call from Nick and he connected me to Jeff (business manager) and we eventually worked out the pricing, Jeff got me a nice APR for financing the car. I was again late to reach to the dealership but Jeff and Nick had all the paperworks ready for me. I was briefed about each form I had signed and all that was required from me to be done was to just agree (if at all) and then sign the papers.
30 Mins and I was out driving the car.
The overall experience was amazing and I definitely recommend this dealership to anybody who is interested in a Nissan.

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Kgback
4/5/2012 9:24:38 AM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
MAE NABER !!!!!!! ANDREW WADDELL
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

I did my HOMEWORK. I knew the price I was willing to pay. I went to Nissan of Manhattan and Rockland Nissan. These DEALERSHIPS was a waste of time SAME OLD STORY!!!! I went to Ramsey Nissan. I met with Mae Naber who is one of the nicest professional people you will ever want to meet. Within five minutes of talking with Mae I had a verbal agreement. I was then introduced to sales manager Andrew Waddell, who is another outstanding person. Done deal, all within 30 minutes of walking in door, (I did not change onething from one dealerships to the other). Within 18 hours of meeting Mae Naber she had every logistical item completed (loan docments,Ins docs etc.)and best of all I had my new car with NO BS!!!!

I cannot stress enough how this experience was actually a pleasure instead of the usual run around!!!!!!!!

Mae Naber has made my experience a memorable one!!!!!!! She is by far the most Professional,Respectfull and Honest Saleswoman (sales person) I have EVER dealt with.

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alsayara
4/4/2012 8:13:51 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nick Peresunko
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.6

My Review Of Ramsey Nissan:

Nick was pleasent from the moment he greeted me till the last minute of delivering my car.very knowlegable,friendly, experienced and very informative. while test driving the car Nick was explaning evry thing that the car have to offer.

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dcurra45
4/4/2012 12:58:14 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
John Creran
Erik Slotnick
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

Customer service is excellent and the people are all amazing and very helpful. This is my 4th vechicle I have gotten from them and I will get all my cars from them. Always willing to help and accomodate your needs and wants. Great people and a great dealership

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sreyes037
4/3/2012 10:08:56 PM

Reason For Visit: Sales (New)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Brian "Murph" Muller and Mae Naber
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

I will recommend family and friends to Ramsey Nissan. Very friendly, helpful and never once was I made to feel pressure in buying/leasing a car. Thank you Murph and Mae for making this experiene such a comfortable one. You both took the time to answer every question I had and made it easy for me to drive away in my new 2012 Nissan Frontier.

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coolidge57@yahoo.com
4/2/2012 3:56:49 PM

Reason For Visit: Service
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Diana Newman
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Ramsey Nissan:

I called Diana Newman,owner loyalty manager on March 7, because I saw smoke coming from under my hood. Not only was she able to get me an appointment the very next day, but she was also able to secure a loaner car for me. The service rep, Alan Galinko listened closely to everything I told him and continuously kept me up to date on what their findings were.

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