Randall Reed's Planet Ford - Service Center

They are always move quickly to get you in and out all while doing excellent work. Very informative. while doing excellent work. Very informative. More

I scheduled my service ahead of time because I needed 3 things. - 10,000 service - Take care of a recall - Look at an issue with the center console compartment After 2 days, they told me they needed things. - 10,000 service - Take care of a recall - Look at an issue with the center console compartment After 2 days, they told me they needed a 3rd day to look at the center console. When I asked about the recall, they "forgot" and hadn't done that either. I had a similar experience years ago with my previous vehicle and I stopped going to them. Since there was a warranty issue AND a recall, I thought I should go to the dealer that sold me my truck. Big mistake. I'll be going elsewhere in the future More

Well when you buy a car and promised lifetime warranties and the very next day you are told you don't have that and have been lied to. I don't appreciate it and I'm planning on sending a complaint to BBB and the very next day you are told you don't have that and have been lied to. I don't appreciate it and I'm planning on sending a complaint to BBB More

Very convenient and a great location and close to home with a great selection of vehicles with a great selection of vehicles More

Good experience, took longer than I would have liked but I guess that’s to be expected. I guess that’s to be expected. More

Excellent experience, Manny, Oliver, and J. P. made the process easy, fun and gave us a great negotiated deal! P. made the process easy, fun and gave us a great negotiated deal! More

Nothing but headaches dealing with the service center. I can’t say that for everyone in there. There’s only two people who actually show they care about the customers who work in there and getting to them I can’t say that for everyone in there. There’s only two people who actually show they care about the customers who work in there and getting to them is hard because it seems everyone thinks the same. More

I have a 2024 tremor with 8172 miles that I am scared to drive, one in case this issue damages my truck and two will it leave me stranded. It started giving a powertrain malfunction/reduced power notificati drive, one in case this issue damages my truck and two will it leave me stranded. It started giving a powertrain malfunction/reduced power notification on the app. on 6-24-25 and continues to this day. the first time it went in they cleared it and said it was a glitch. Needed me to leave it but had no loaners. Went back again and was told it is a problem with the shifter and not to fold it down or it may not come back up. I can not afford to not have a vehicle and you can not provide a loaner. I need this fixed and hope that driving it does not cause any long term damage. I really want to add the super charger to tis truck as Kevin McKinnon sold me on wanting one but with this service why would I? More

The Service Department was very professional and helpful. Got my truck fixed & Lyndi was very helpful! Got my truck fixed & Lyndi was very helpful! More

First class service very professional will recommend to others. Will return down the road thanks others. Will return down the road thanks More