Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Randy Kuehl Honda
Cedar Rapids, IA
4,936 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
4,936 Reviews of Randy Kuehl Honda
September 05, 2010
they offered me a deal that was very good. then when i went too close on the deal they said they good not go thru with the deal. IF A dealer goes back on a deal, then i cannot trust them, there not being went too close on the deal they said they good not go thru with the deal. IF A dealer goes back on a deal, then i cannot trust them, there not being honest. Thank you for your time. I hope that this note does some good More
by izzybob
Employees Worked With
Mr. Townson
Helpful August 31, 2010
I've been a Toyota driver for over ten years encompassing 6 different vehicles so it was tough for me to come to Honda. Isaiah did a nice job and was friendly and we came to a reasonable deal. He worked ha 6 different vehicles so it was tough for me to come to Honda. Isaiah did a nice job and was friendly and we came to a reasonable deal. He worked hard to find the Ridgeline I wanted and I was appreciative of that. My only complaint was that after the deal was made I didn't get enough communication from him until I called to ask the status. After that, he did a nice job of keeping me informed. I thought the process of picking up the vehicle was a bit drawn out but I wouldn't want to put that on Isaiah and I tend to be a bit impatient and when I think I have a definite time for an appointment I expect that that is the time that things will be done. I am looking forward to working with the people there and hopeful that the experience will be as good as what I have been used to with Toyata. More
by jrife
Employees Worked With
Isaiah Townsend
August 30, 2010
Isaiah was very cordial in his dealing with us.He was not your typical "pushy" salesman. The dealership as a whole was one that I enjoyed working with; friendly fair and patient. Working with them was a plea your typical "pushy" salesman. The dealership as a whole was one that I enjoyed working with; friendly fair and patient. Working with them was a pleasant car buying experience. I recommend them. More
by newcar2011
Employees Worked With
Isaiah Townsend
August 08, 2010
I needed a used car highly rated by Consumer Reports, one that is Certified, and one with low mileage. Randy Kuehl Honda's Isaiah Townsend was knowledge kable, patiently answered my questions, encouraged se that is Certified, and one with low mileage. Randy Kuehl Honda's Isaiah Townsend was knowledge kable, patiently answered my questions, encouraged several test drives, and used the US Government's online auto data to confirm the car's reliability and safety. All at Randy Kuehl Honda were friendly and helpful and I payed a good price in relation to my budget for a used car purchase. I would highly recommend this dealership, salesperson, Isaiah Townsend, and the Honda Civic. More
by ksoteco
Employees Worked With
Isaiah Townsend
August 05, 2010
I had a terrible experience at Randy Kuehl Honda. When I test drove a Honda Ridgeline, the seats were quite dirty. The sales associate assured me that the seats would be professionally cleaned if I purchase test drove a Honda Ridgeline, the seats were quite dirty. The sales associate assured me that the seats would be professionally cleaned if I purchased the vehicle. I arranged for the seats to be cleaned and came back and bought the vehicle a few days later. At the time of purchase, the seats were still slightly damp. As they dried, it became apparent that the seats were still extremely dirty and were in need of additional cleaning or replacement. I contacted the dealership and was told that they were unable to help me in any way. It is apparent to me that Randy Kuehl Honda only provides remotely adequate customer service before the sale. Once they have your money, they become unresponsive. I ended up replacing as much of the interior as I could by purchasing the parts from a competing dealership. I have not returned to Randy Kuehl Honda since.My seats still look terrible because it isn't cost effective to replace them and seat covers that still allow the airbags to deploy are also very expensive. I have, on the other hand, received exceptional service at Billion Honda in Iowa City and strongly recommend them if you need a Honda dealership in the Cedar Rapids / Iowa City area. Update: Randy Kuehl's reply claims that they have taken steps to address issues like this. They contacted me within the past sixty days to inquire about getting my vehicle serviced there. I once again told them about this problem and received absolutely no reply. They are aware of the complaint but are choosing to ignore it. To be very clear: Randy Kuehl acknowledges knowing about the issue but has chosen to do absolutely nothing to address it. Keep that in mind when deciding whether or not to buy a car from them. More
by corridorbuyer
Employees Worked With
Not Given
July 23, 2010
Chanin was knowledgeable and friendly. They gave me a good deal on my trade in and on the new Honda Ridgeline. The service department contacted me right away to take care of the undercoating and had the good deal on my trade in and on the new Honda Ridgeline. The service department contacted me right away to take care of the undercoating and had the service completed before they said that they would. The service department also gave me a loaner car to use while they were undercoating my new truck. More
by kahoback
Employees Worked With
chanin Dirks, Chanin Dirks
July 11, 2010
I have bought two new Hondas from Randy Kuehl and have been happy with both purchases. I could have gotten a lower price outside of Cedar Rapids, but I would have had more travel in the initial purchase. been happy with both purchases. I could have gotten a lower price outside of Cedar Rapids, but I would have had more travel in the initial purchase. I have also been pleased with their service with a few minor complaints, which can happen over seven years of dealing with anyone. The latest deal they gave with a new purchase was Free Tires for Life if you have you car serviced only by them. The catch is they want to rotate the tires every 4,000 miles and if you are past that, it voids the Free Tires deal. I think 6,000 to 8,000 miles on one rotation is fine so I ended up buying my own tires and now get free rotation from the tire dealership plus I am much happier with the newer tires. More
by totalboard
Employees Worked With
Chanin, Alice, Chanin Dirks
June 10, 2010
I had great experience dealing with Randy Kuehl Honda, Cedar Rapids, IA. I just purchased a pre-owned 2007 Honda Accord from Randy Kuehl Honda and would highly appreciate Mr.Scott Workman's genuine way of Cedar Rapids, IA. I just purchased a pre-owned 2007 Honda Accord from Randy Kuehl Honda and would highly appreciate Mr.Scott Workman's genuine way of salesmanship and commitment for customer satisfaction. Very patient in dealing and great attitude. Works with you to suit your requirements. I would definitely recommend this dealer and Mr.Workman. - One Satisfied Customer :-) More
by amit602
Employees Worked With
Scott Workman
May 14, 2010
I had a great experience with Randy Kuehl on my second lease, just as good as the first lease. Chanin was great about keeping me in the loop on the progress of finding my vehicle. The monthly payment wa lease, just as good as the first lease. Chanin was great about keeping me in the loop on the progress of finding my vehicle. The monthly payment was very close to what I paid previously, which made me happy. More
by 3cuties
Employees Worked With
Chanin Dirks, Chanin Dirks
May 12, 2010
We would highly recommend Scott Workman and Randy Kuehl Honda. This is the second time we have purchased from Scott at Randy Kuehl, and each time, Scott worked hard to locate the right vehicle at the righ Honda. This is the second time we have purchased from Scott at Randy Kuehl, and each time, Scott worked hard to locate the right vehicle at the right price for our family. This time our 2001 Odyssey was totaled in an accident, and we needed a replacement ASAP. Scott kept us informed on available 2010 Odysseys, financing options, and expedited the delivery process. I have no doubt that we will continue to use Randy Kuehl as our auto dealer of choice. More
by Langenfeld
Employees Worked With
Scott Workman
