Ray Catena Audi of Freehold - Service Center

BEST SERVICE EVER I had my 2013 Audi Cabri serviced by Ray Catena Audi in Freehold, about the best service experience I have ever had and I have had many. as a long tim I had my 2013 Audi Cabri serviced by Ray Catena Audi in Freehold, about the best service experience I have ever had and I have had many. as a long time luxury car driver. I was attended to immediately, the work was done as promised and I actually received a phone call to advise me my car was ready. When I returned the spotless loaner I was given and once again attended to immediately I was escorted to my car. It was returned to me in such pristine condition I had to be sure it was mine, it was a clean as when delivered as a new car. I even received a phone call the next morning asking if I was satisfied with my service experience. I can't say enough about my service advisor Michael and most of all Chris the service manager. The service this deanship provides is enough reason to gat a car there, a true Ray Catena experience. More

Amazing Service Expierence Being a Ray Catena Lexus customer for years I could not wait for the Audi dealership to open so I could service my A8 at one of his facilities. The l Being a Ray Catena Lexus customer for years I could not wait for the Audi dealership to open so I could service my A8 at one of his facilities. The level of customer service is amazing compared to my past Audi service visits at other locations. From the moment you enter the enclosed service department you know you are in a first class operation. (in the past I had to park out in a lot , many times in the rain and walk into a small service area to service my A8). You are greeted by a service member who will direct you to a service desk where you are taken care of without a wait. The write up process was painless and I was provided with a A8 loaner. Service manager Chris Gioffre made sure I was satisfied and taken care of properly throughout my service experience. My car was returned to me washed, serviced and repaired perfectly. I was so impressed by the dealership that I decided to purchase my next car from Ray Catena. More