Ray Catena Jaguar of Edison

Best service at a dealership yet! This was the best service I have had at any dealership yet. More is "expected" at a luxury car dealership and RayCatena in Edison delivers! I had been This was the best service I have had at any dealership yet. More is "expected" at a luxury car dealership and RayCatena in Edison delivers! I had been disappointed with the lack of customer service (and overall experience) at my last Jaguar dealership and was "shopping" for a new Jaguar, luckily I came to RayCatena. Vincent Gambardella and Craig Sirota were excellent to deal with, extremely helpful ...no nonsense, and no wasting your time with back and forth. Everything they said they delivered on...EVERYTHING! I couldn't be happier with the car or the service...You have a customer for life! More

Thank you James Mull. Great Leasing Experience!! I had the pleasure of working with James Mull, he was great from the very beginning. Very responsive, friendly, knowledgeable and made the process ve I had the pleasure of working with James Mull, he was great from the very beginning. Very responsive, friendly, knowledgeable and made the process very easy. All paperwork was done electronically, no surprises when I walked in to finalize the deal. I will definitely get all of my cars through Jim going forward, and will recommend him and the Ray Catena family of dealerships to all of my family and friends. You will not be disappointed!! More

Top notch service!! Incredible service by Vincent Gambardella along with a professional and knowledgeable staff made the experience of buying our cars truly enjoyable. W Incredible service by Vincent Gambardella along with a professional and knowledgeable staff made the experience of buying our cars truly enjoyable. We wouldn't go anywhere else and we look forward to doing business with you again. Thank you!!!! More

Efficient and Easy The experience I had at Ray Catena Jaguar of Edison was painless. The dealership is very efficient and Alan Burnside offered so much of his knowledge The experience I had at Ray Catena Jaguar of Edison was painless. The dealership is very efficient and Alan Burnside offered so much of his knowledge about the car in such a pleasurable and non pushy way. More

Jim is the MAN! We recently purchased a Jaguar F-Pace S from the Ray Catena Edison dealership and it was a great experience. I initially looked at all the cars in sto We recently purchased a Jaguar F-Pace S from the Ray Catena Edison dealership and it was a great experience. I initially looked at all the cars in stock online and called the dealership with the cars I was interested in test driving. They assigned me to Jim who was fabulous in explaining the different models and options. After the initial test drive Jim kept in touch with me and sent me the spec sheets on additional models for consideration. We finally decided on a demo model that we liked. Overall, we consider Jim as part of the package since he brings so much value to the buying experience. Craig the sales manager is also a wonderful person to deal with. We highly recommend both Jim and Craig for anyone looking for great service. More

James Mull - A Sales/Lease Consultant & A Gentleman A search of my next "luxury" truck brought us to the Ray Catena Dealerships in Edison. I had done some research, but was undecided. At RC Jaguar, we w A search of my next "luxury" truck brought us to the Ray Catena Dealerships in Edison. I had done some research, but was undecided. At RC Jaguar, we were introduced to Jim. We checked out the Discovery Sport and the Jaguar F-Pace, and Jim took us for a test drive in both. He explained not only their salient features, but also the intricate technical & mechanical details. I returned to the dealership twice with questions, and for an additional test drive. Each time, Jim treated us with the utmost respect and patience; at no time did I perceive ANY pressure. One singular determining factor of why I got what I did - Jim Mull - his outstanding customer-focus, honesty, integrity, and consummate professionalism are truly exemplary. JT and Danny were also very helpful. More

In and out in 2 hours Jim cut the chase and got me the best deal. I had done my homework so knew what I was looking for. He was very responsive and quick in getting me Jim cut the chase and got me the best deal. I had done my homework so knew what I was looking for. He was very responsive and quick in getting me exactly what I needed loaded with options. More

Stellar customer service Michael Burnside was an absolute pleasure to work with. As minorities, we've unfortunately experienced being blatantly ignored or receiving subpar ser Michael Burnside was an absolute pleasure to work with. As minorities, we've unfortunately experienced being blatantly ignored or receiving subpar service at dealerships. But, from day one, Michael treated us with respect and ultimately like family. Thank you for an overall stellar experience and for employing people like Michael that truly exemplify world class customer service. More

A straightforward buying experience I appreciated the fact that Jim was amenable to work with me by email in the early stages of my buying experience. Many other dealers insist on a phon I appreciated the fact that Jim was amenable to work with me by email in the early stages of my buying experience. Many other dealers insist on a phone number immediately and drown you in follow up calls. I am too busy for all of that. I go to the dealer to see something up close that I am not sure of and again on the day I'm ready to buy. He also was able to walk me through the unlikely accuracy of another dealership price quote. I'm glad I didn't make the long drive. More

No-hassle experience It was a worthwhile experience for me to drive down from northern Bergen County. Jim was easy to deal with via email and in-person. No financial gam It was a worthwhile experience for me to drive down from northern Bergen County. Jim was easy to deal with via email and in-person. No financial games were played and there was no shuffling from one office to the next, as Jim was the only one from sales and financing who was needed for the entire process. I recommend highly! -Dr. H. More