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Ray Chevrolet
Fox Lake, IL
4,313 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,313 reviews
June 12, 2013
Jay Conway & Jason Adler were very efficient & helped us trade our 08 Malibu to the new '13 Malibu.They were very helpful and responsive.They made our purchasing experience at Ray Chevy really smo helped us trade our 08 Malibu to the new '13 Malibu.They were very helpful and responsive.They made our purchasing experience at Ray Chevy really smooth and FAST!They also made sure they got all our questions answered. We're very happy and satisfied! Thank you again Jay Conway & Jason Adler. More
by tjprodriguez
Employees Worked With
Jay Conway
Helpful June 11, 2013
Everyone was very responsive and follow up from my original internet inquiry was good. Rich was very patient and sought out and provided answers to all my questions and concerns. Rich was also original internet inquiry was good. Rich was very patient and sought out and provided answers to all my questions and concerns. Rich was also very pleasant and fun to work with and talk to. Big Thanks! Charles More
by hadaford
Employees Worked With
Rich Gniadek
June 10, 2013
My 17 yr old son spotted a 2005 chevy blazer on line he had been looking for. I contacted Ray Chevrolet and met with Jay Conway. We quickly came to an agreement and traded in my sons old car. Jay was fa had been looking for. I contacted Ray Chevrolet and met with Jay Conway. We quickly came to an agreement and traded in my sons old car. Jay was fantastic as well as all the other associates at Ray Chevrolet. More
by pdg104
Employees Worked With
Jay Conway
June 05, 2013
I am writing this review because I just had an amazing experience with your salesman, Jay Conway! He was very friendly, knowledgeable, and did everything he could to make shopping for a new car a pleasant experience with your salesman, Jay Conway! He was very friendly, knowledgeable, and did everything he could to make shopping for a new car a pleasant and exciting experience for me. Jay was very in tune with my needs and never tried to push me into something that wasn't right for me and my family. I am so happy with my new car and would recommend this dealership and Jay to all of my friends and family. Thanks so much Jay, you are awesome!! More
by Brianna18
Employees Worked With
Jay Conway
June 05, 2013
Visited Ray Chevrolet to just check out a few vehicles. Jay Conway, our sales rep, was extremely helpful and willing to help me find the perfect vehicle. The dealership as a whole was friendly and cust Jay Conway, our sales rep, was extremely helpful and willing to help me find the perfect vehicle. The dealership as a whole was friendly and customer service is #1. You truly feel that they value your business at Ray and want to do everything possible to earn and keep your business. Liz McAllister More
by fitliz
Employees Worked With
Jay Conway
June 04, 2013
Ryan was very helpful and showed my daughter and I all the gadgets on the car and was just wonderful. This is probably the best experience I have ever had with a car salesman. He went the extra mile to he the gadgets on the car and was just wonderful. This is probably the best experience I have ever had with a car salesman. He went the extra mile to help us. Thank you! More
by Spongebarb1957
Employees Worked With
May 31, 2013
I called Ray Chevrolet at 2:00 on Thur. to make sure a vehicle was still available. I spoke to several (Jays) including sales manager. They assured me that the 2010 GMC would be there and we set up an app vehicle was still available. I spoke to several (Jays) including sales manager. They assured me that the 2010 GMC would be there and we set up an appointment with Lindsey (internet sales) at 7:30 that evening. We arrived and we were greeted by another Jay, who said" he would help by calling Lindsey" He made a phone call, it ended up being to Jay (sales manager). It was decided that greeter Jay would help us. So instead of taking us to see the vehicle, (which we thought was strange) we were asked about our credit and if we wanted to start credit search. We said" no, how about we see vehicle and talk about price before that". So then he asked about trade-in and we gave him the information. It was starting to get dark so we asked again to see vehicle before it was dark out. Jay said OK and went to find it. 10 min later he came back with Lindsey, He started by saying there was a problem. She then said that the vehicle was off site getting detailed, and that happens when it is new to dealership and they have to wiat for lien to clear and other things. I then said "we'll it looked detailed on the dealership webpage and it been listed here for a while?" Realizing she was caught in a lie she stumbled "Oh wait, I meant it went to the bodyshop that is offsite"" We're sorry can we get you a gift card for gas or to best buy or somthing?" Really??? You just wasted my time, my gas and then lied to us!!!! So be aware and do some research. This 2010 GMC truck might be in the Bodyshop or at detail?? By the way this truck was also for sale at Kimberly dealership in Davenport Iowa in early APR 2013, If you look at the tailgate picture you can still see the dealer sticker.. VIN #: 3GTRKWE30AG136830 Stock #: P8839 More
by Mitza
Employees Worked With
Jay, Lindsey
May 31, 2013
We went to the dealership with the intentions of trading in and purchasing a new car. Rupe right from the get go was very friendly, courteous and professional and did a sensational job. Gave all the informa in and purchasing a new car. Rupe right from the get go was very friendly, courteous and professional and did a sensational job. Gave all the information we needed, worked with us in every aspect in purchasing a new car, worked with us and a budget when selecting a new car, helped us find exactly the car we were looking for and made the expierience of buying a new car enjoyable. The dealership itself was very clean, and had a friendly staff who help process everything in a timely matter. I can say nothing but great things about Ray Chevrolet and our sales person Rupe Ayala. More
by mysnickers
Employees Worked With
May 28, 2013
I traded in my car at Ray Chevrolet and was planning to purchase a used vehicle (an older model for a lower price). The sales man who helped me out was Jason Dalesandro. He found out what i wanted in a veh purchase a used vehicle (an older model for a lower price). The sales man who helped me out was Jason Dalesandro. He found out what i wanted in a vehicle and gave me a few options that i hadn't considered. He helped us find the perfect car, for the best price. Thank you! More
by kachinaostrenga
May 05, 2013
I had an excellent experience at this leadership. Guillermo Ruiz was very helpful and friendly. He answered all the questions I had and made me feel welcomed. Thank you so much for the outstanding cu Guillermo Ruiz was very helpful and friendly. He answered all the questions I had and made me feel welcomed. Thank you so much for the outstanding customer service. More
by vhponce
Employees Worked With
Guillermo "Willi" Ruiz
