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Ray Chevrolet
Fox Lake, IL
4,328 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 4,328 reviews
June 16, 2013
I spent the day at ray chevy trying to decide if i wanted a cruz or mazda the entire time i was there i was treated BETTER then ive ever been at a car dealership my salesman JAY CONWAY was just wonderful ,th a cruz or mazda the entire time i was there i was treated BETTER then ive ever been at a car dealership my salesman JAY CONWAY was just wonderful ,there was no preasure and his product knowledge was just great.Jay talked to his manager Oliver to see if we could take the car for an extended test drive and we did .between Jay Conway and Oliver the new car manager we where just so impressed with the way we where treated .we didnt decide yet on the chevy or mazda but based on the way we where treated at RAY i think where alot closer to choosing a chevy thanks JAY More
by cami0504
Employees Worked With
JAY CONWAY
Helpful June 14, 2013
Ray Chevrolet participates as a buying center for Auto Trader Trade In Marketplace. This is a service where you entered lots of detailed information about a car you want to sell or trade in. Auto trader Trader Trade In Marketplace. This is a service where you entered lots of detailed information about a car you want to sell or trade in. Auto trader then offer you a guaranteed price to sell you car to one of the buying centers. The car's condition must be consistent with your description. I sent my offer from Auto Trader to Ray Chevrolet and they said they would be happy to purchase my car. I set up an appointment and Jason Adler took about 15 minutes to assess the car. All of a sudden the used car manager (Eric I believe) pops up and starts telling me that they really have a hard time selling cars like mine even though there is nothing wrong with my car. He then offers me $5k less than the guaranteed price! Needless to say, I couldn't get out of there fast enough but he asked me to please wait a couple of minutes and he would talk to the owner. He then come back and offers me $1500 less. At that point, I was disgusted. This was just a ploy by Ray Chevrolet and Auto Trade In Marketplace to get me to drive all the way out there. Once there, I was subject to the same low balling and haggling that I wanted to avoid by going through this service. The only factor that I rate highly for Ray Chevy is friendliness because they were very polite and friendly as they tried to rip me off. Wasted a half day of vacation from work and a quarter tank of gas to fall for this ploy. More
by johhnyp
June 13, 2013
I came in to trade in my Colorado and thanks to jay Conway I now own 2013 cruze. jay was friendly and knowledgeable and put me in the right car! Conway I now own 2013 cruze. jay was friendly and knowledgeable and put me in the right car! More
by jnuccio44
Employees Worked With
jay Conway
June 13, 2013
Quick responses, friendly people, and good pricing are great assets to a dealership, but Ray Chevy takes it to another level. I did my homework prior to the visit so I was a pretty easy sale. However my great assets to a dealership, but Ray Chevy takes it to another level. I did my homework prior to the visit so I was a pretty easy sale. However my next purchase will be with Ray and hopefully Jay as well. I can't wait to check and see how the service department does, but I'm sure it will be just as good. More
by jdiller42
Employees Worked With
Jay Conway
June 13, 2013
We are from Wisconsin and drove 1 1/2 hrs to Ray We are from Wisconsin and drove 1 1/2 hrs to Ray Chevrolet in Illinois. We did a lot of research on Suburban’s online in our area and decided to go We are from Wisconsin and drove 1 1/2 hrs to Ray Chevrolet in Illinois. We did a lot of research on Suburban’s online in our area and decided to go to Ray Chevrolet to look at the 2003 Suburban that they had listed. We stopped and looked at several Suburban’s and Tahoe’s on the way down. We found a couple that we liked and compared them to the one at Ray Chevrolet. The price that they listed was typical of the Suburban’s that we saw. Jay Conway was the main reason that we decided to go with the one at Ray Chevrolet. He and the service department went out of their way to make sure that the used truck that we bought was as close to new condition that they could get it. Jay is very friendly and easy to work with. We are very happy with our purchase and would go back in the future. More
by cms101970
June 12, 2013
Jay Conway & Jason Adler were very efficient & helped us trade our 08 Malibu to the new '13 Malibu.They were very helpful and responsive.They made our purchasing experience at Ray Chevy really smo helped us trade our 08 Malibu to the new '13 Malibu.They were very helpful and responsive.They made our purchasing experience at Ray Chevy really smooth and FAST!They also made sure they got all our questions answered. We're very happy and satisfied! Thank you again Jay Conway & Jason Adler. More
by tjprodriguez
Employees Worked With
Jay Conway
June 11, 2013
Everyone was very responsive and follow up from my original internet inquiry was good. Rich was very patient and sought out and provided answers to all my questions and concerns. Rich was also original internet inquiry was good. Rich was very patient and sought out and provided answers to all my questions and concerns. Rich was also very pleasant and fun to work with and talk to. Big Thanks! Charles More
by hadaford
Employees Worked With
Rich Gniadek
June 10, 2013
My 17 yr old son spotted a 2005 chevy blazer on line he had been looking for. I contacted Ray Chevrolet and met with Jay Conway. We quickly came to an agreement and traded in my sons old car. Jay was fa had been looking for. I contacted Ray Chevrolet and met with Jay Conway. We quickly came to an agreement and traded in my sons old car. Jay was fantastic as well as all the other associates at Ray Chevrolet. More
by pdg104
Employees Worked With
Jay Conway
June 05, 2013
Visited Ray Chevrolet to just check out a few vehicles. Jay Conway, our sales rep, was extremely helpful and willing to help me find the perfect vehicle. The dealership as a whole was friendly and cust Jay Conway, our sales rep, was extremely helpful and willing to help me find the perfect vehicle. The dealership as a whole was friendly and customer service is #1. You truly feel that they value your business at Ray and want to do everything possible to earn and keep your business. Liz McAllister More
by fitliz
Employees Worked With
Jay Conway
June 05, 2013
I am writing this review because I just had an amazing experience with your salesman, Jay Conway! He was very friendly, knowledgeable, and did everything he could to make shopping for a new car a pleasant experience with your salesman, Jay Conway! He was very friendly, knowledgeable, and did everything he could to make shopping for a new car a pleasant and exciting experience for me. Jay was very in tune with my needs and never tried to push me into something that wasn't right for me and my family. I am so happy with my new car and would recommend this dealership and Jay to all of my friends and family. Thanks so much Jay, you are awesome!! More
by Brianna18
Employees Worked With
Jay Conway
