Ray Chevrolet
Fox Lake, IL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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I walked in looking at a used Avalanche and walked out with a brand new Silverado. Jay was our salesman and was incredibly helpful finding us a different option after we decided the Avalanche didn't meet with a brand new Silverado. Jay was our salesman and was incredibly helpful finding us a different option after we decided the Avalanche didn't meet our needs. He never made us feel rushed in making a decision and not once tried to talk us into something we weren't interested in. Both Chris and Jay went to work at putting us in a truck at a price we could afford. We threw out some numbers, they came back with theirs. We threw out our bottom line, and they made it work. We did not think a brand new truck was an option but they managed the numbers to make it work for us. The truck we walked out with was a service loaner vehicle with all the brand new warranties included and just a few miles. After the truck went to service for a detail and we were getting ready to take it home, we realized the interior had never been touched and the exterior was spot washed. It was close to closing, but that shouldn't make a difference in the service we received. There were towel marks, bugs on the grill, etc. We pointed this out to Jay and Chris and immediately they expressed concern, but unfortunately service was closed for the night, so they scheduled us an appointment for a full detail. We brought it back a couple of days later, received a loaner vehicle, and picked it up two days later. Upon receiving my truck back, it looked wonderful except for a couple of things. There was a newfound scratch on the passenger door and bugs still remained on the headlights. We expressed concern to Jay, who handled it right away. Chris came to ensure that everything worked out smoothly and Jay relayed our concerns. They immediately called service to buff the scratch out of the clearcoat and fix up the headlights. It was done within minutes and looked spectacular. Overall, we had a phenomenal experience with Jay and Chris. Service did a superb job with just a few hiccups along the way. We would definitely go back for our next Chevy purchase! More
I found this dealership to be extremely professional and friendly. When you are purchasing a car this is what you are looking for. I am big on customer service and this dealership will always keep custome friendly. When you are purchasing a car this is what you are looking for. I am big on customer service and this dealership will always keep customers and gain new one. Great experience. More
Thank you Matt, Rupe', & Hugo for working so hard to find our daughters first car. You went above and beyond to find us the best fit. This was not our first purchase from Ray Chevy and will certainly to find our daughters first car. You went above and beyond to find us the best fit. This was not our first purchase from Ray Chevy and will certainly not be our last. We will send others your way with confidence! More
We came in and found a car we thought was perfect, Jay Conway helped us and was excellent. Extremely friendly and well spoken. We loved the vehicle but didn't end up getting it because it didn't pass the Conway helped us and was excellent. Extremely friendly and well spoken. We loved the vehicle but didn't end up getting it because it didn't pass the dealerships inspection, which I appreciate the honesty and integrity given to us. We will definitely be coming back and would love to work with Jay again! More
We have bought a number of vehicles from Ray Chevrolet over the years. We always deal with Hugo Ayala and Matt Douvikas because we feel that they treat us with respect and not like we are wasting their over the years. We always deal with Hugo Ayala and Matt Douvikas because we feel that they treat us with respect and not like we are wasting their time. All in all When the deal is made, we do walk out with smiles on our faces. If we could give them more than a 5 we certainly would. We have referred a numerous amount of people to Ray Chevrolet to talk with Hugo Ayala and Matt Douvikas. It means a lot to my husband and I when we see Ray walk around the showroom floor recognizing his customers by name. Once again Hugo and Matt another job well done. We love our new Chevy Traverse. Bill and Pamela LaMarche Lakemoor, IL More
I am giving rating because George was very helpful at meeting my needs. I was able to trade into a vehicle that was more suited to my needs and they were able to help lower my payment at the same time! T meeting my needs. I was able to trade into a vehicle that was more suited to my needs and they were able to help lower my payment at the same time! This was all around a great experience from the salesman Geroge to Dan who I worked with in finance. I will defiantly recommend Ray to anyone looking to purchase a vehicle. More
Great experience well worth the drive. Found a great truck at a great price. The staff was excellent and met all of my needs. Thanks truck at a great price. The staff was excellent and met all of my needs. Thanks More
George was great to work with and knowledgeable. The price and overall experience were good because there seemed to be some issues with the interent published price and the intial offer. In the end thou price and overall experience were good because there seemed to be some issues with the interent published price and the intial offer. In the end though, we did end up at the internet price so it worked out, but took a little longer. More
Had a wonderful experience at Ray Chevrolet. Was welcomed from beginning to end by salesman George Zakrzewski and the rest of the friendly staff. My time was well considered and my questions answered witho from beginning to end by salesman George Zakrzewski and the rest of the friendly staff. My time was well considered and my questions answered without hesitation. Thank all of you for making my experience a great one. More
Guillermo was an excellent salesman. Totally satisfied with everything he did for me that's why I came back and bought a second car from him. Would recommend him to anyone looking for a car knows everythi with everything he did for me that's why I came back and bought a second car from him. Would recommend him to anyone looking for a car knows everything about the cars and is super friendly! More