Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ray Chrysler Dodge Jeep Ram
Fox Lake, IL
466 Reviews
At Ray CDJR, it is our goal to make your experience at our dealership as great as possible. Our virtual showroom offers a wide variety of new and used car models, service specials, Mopar parts all in the convenience of our own location in Fox Lake, IL.
If you’re shopping for your dream car, we’re here to help. At Ray CDJR you can trust that you will receive outstanding customer service. Our team prides in putting the customer first, and will do everything that we can to help you find a car that will meet your needs and exceed expectations. The Ray CJDR team will listen to what you are looking for to help you drive out of our lot happy with the perfect vehicle for you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 466 reviews
April 23, 2024
Took truck in for service as a piece broke on my transmission around 10am. Got a notification around 8pm from my truck that there was low voltage due to something being left on....dome lights, igni transmission around 10am. Got a notification around 8pm from my truck that there was low voltage due to something being left on....dome lights, ignition on, ..something was left on. The last time I took my truck in for service it was the same thing. This time however after one and a half week later, I was told that I needed a new battery because it had no CCA left and could not be charged. I never had an issue before and have left the ignition on, the lights on etc. while cleaning the car. I feel that this time the battery was just drained on purpose and they did not want to charge it up. Tech could not take the vehicle for a test drive. I was forced to buy a battery to the cost of $460.00 More
by garydekroon
Employees Worked With
Service department
Helpful April 18, 2024
I’ve written 3 glowing reviews. Unfortunately I don’t believe you’re receiving them as your review system SUCKS!!!! Last review from me! Unfortunately I don’t believe you’re receiving them as your review system SUCKS!!!! Last review from me! More
by Djr and Donna
Verified CustomerEmployees Worked With
Awesome Dave I’m Servicr
April 16, 2024
The service TJ preformed was great. He went over our van and relayed other things to be addressed. We will always ask for him in future service. He went over our van and relayed other things to be addressed. We will always ask for him in future service. More
by pmckie
Employees Worked With
Theodore Stay, Paige
April 14, 2024
I when to pick up my new 2024 Ram 3500 truck and it had a huge dent on the rear quarter panel. Apparently the porter hit another car while taking it out from the wash bay. Completely ruined my new car experi huge dent on the rear quarter panel. Apparently the porter hit another car while taking it out from the wash bay. Completely ruined my new car experience. More
by rjandfamily279
April 01, 2024
great service team, fast quick and responsive to my needs and addressed all my concerns. and addressed all my concerns. More
by jon1171
Employees Worked With
March 29, 2024
I had a situation with my car and Chrissy helped get my car in even without an appointment. They fixed the issue and I am pleased with their attentiveness to my needs! car in even without an appointment. They fixed the issue and I am pleased with their attentiveness to my needs! More
by Rockinrobin737
Employees Worked With
Chrissy
March 15, 2024
It was nice that Patrick stayed with the repairs on the jeep! The only downfall was it took three visits. jeep! The only downfall was it took three visits. More
by JWAYS1
Employees Worked With
Other Employees :
Ron in service was great!
