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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
243 Reviews
Call Service Center (847) 587-3800

243 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

Sort by
March 04, 2022

My bill was just under 4300 hundred dollars. I asked if you could wash my car, and clean my inside windshield . With all I paid for, you couldn't wash the car. It might seem small, but I decided More

by dkess1014
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in service was ok.
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Helpful
February 21, 2022

Service Department is phenomenal! 2017 JKU Transmission blew, had towed to one Jeep dealership and by end of next day it was on the way to Ray's 75 miles away. Well worth the extra to More

by jfollmar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Fee
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Feb 21, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are so glad that our team could put you at ease and get your automotive needs successfully resolved. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns!

Helpful
February 09, 2022

Such an incredibly different and wonderful experience since they've restructured. Pleasant, fast, respectful and being a female, they actually speak to me as a normal human being rather than as if I'm a More

by MichelleN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
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Feb 09, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Michelle, Thank you so much for your 5-star review! We are so glad that our team provided you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

Helpful
February 04, 2022

Have been servicing my Jeep here for the past year and, by far, the best Jeep service center in the area. Always have gone above and beyond to ensure any issues are fixed. They have my business alway More

by fost20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob and Mike in service
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Feb 07, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are happy to hear that our team could consistently provide you with the quality service that you deserve! It is an honor to have your confidence and loyalty. We wish you safe travels and we look forward to providing you and your vehicle with our best care in your visits to come!

Helpful
January 27, 2022

My Service Advisor Tone was very helpful in letting me know my vehicle's needs but was not pushy. More

by seanmclel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tone Garcia
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Jan 28, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your 5-star rating! We are happy to hear that our team took great care of you throughout your visit! We hope to see you again the next time your vehicle is ready for service. Safe travels!

Helpful
January 25, 2022

Every-time I walk in here it’s amazingly friendly and always walk out with a great experience! More

by griiselda01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ozzie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Vojcic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for your 5-star rating! We are happy to hear that we could consistently provide you with a top-notch experience! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future. Safe travels!

Helpful
January 20, 2022

usually happy with service here- this time though had take jeep back 2 additional times to fix issue with heated seats. More

by fost20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service
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Jan 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

We apologize for the frustration and inconvenience that resulted from your experience. We do aim to provide the highest quality of service, and we are sorry that our efforts seemed to miss the mark. If you ever have any further questions or concerns, or if our team may be of further assistance to you, please feel free to give us a call. We appreciate your business and satisfaction, and we hope to work with you again in the future.

Helpful
January 19, 2022

Ron is a great manager there at the service department, had all my issues taken care of. More

by vrodriguez357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Sasman
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Jan 20, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving Ron this positive review! We are pleased that he could get your automotive needs successfully resolved. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

Helpful
January 08, 2022

Always a great experience great people to service with always very helpful and get right for us ! Thank You More

by strege31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Cook
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Jan 10, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We appreciate your business and will certainly provide you with nothing less than our best care in your visits to come! Please drive safely, and do not hesitate to let us know how we may serve you again in the future!

Helpful
January 01, 2022

Great staff to work with! It is always a great experience! Service is quick and efficient! More

by ashley.l.calderone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael H
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Jan 03, 2022 -

Ray Chrysler Dodge Jeep Ram responded

Ashley, Thank you so much for your excellent review! Offering quality and efficient service is so important to us, and we are overjoyed that our efforts continuously meet your satisfaction. We appreciate your business. Please do not hesitate to let us know how we may be of further assistance to you in the future! We wish you the safest of travels until we meet again!

Helpful
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