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Ray Chrysler Dodge Jeep Ram - Service Center

Fox Lake, IL

4.4
240 Reviews
Call Service Center (847) 587-3800

240 Reviews of Ray Chrysler Dodge Jeep Ram - Service Center

Sort by
December 23, 2021

Was easy to schedule the appointment. Hi update took a little longer than I was told on the phone but not too bad. Since they were renovating, waiting room was a mess. More

by beths45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Vojcic
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Didn't work with anyone in these departments
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Dec 24, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for taking the time to share this feedback. We appreciate your patience throughout your experience, and we will certainly ensure that your future visits with us are 5-star worthy. We thank you for confiding in our dealership with your automotive needs, and we wish you the safest of travels until we meet again. Thank you.

Helpful
December 09, 2021

work was done on time and correctly the first time. Took the amount of time I was told it would take. More

by hwabramson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
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Dec 10, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your 5-star review! We are pleased that our team could get you and your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!

Helpful
December 08, 2021

Took care if the issue.Took a while for parts but the Took care if the issue. Took a while for parts but the service was great. More

by thigspen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 08, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you for leaving us this 5-star review! We are pleased that our team could get you and your automotive needs taken care of. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

Helpful
December 08, 2021

Very friendly and knowledgeable had a timely repair car wash was great and the office was clean More

by petepsik7
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are pleased that we could get you and your automotive needs taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

Helpful
November 30, 2021

They tried to charge me $600 for something that could’ve been done in less than an hour. When questioned they couldn’t come up with a real answer to justify such outrages prices. $241 for just one hour of l More

by None
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike in services
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Helpful
November 30, 2021

I worked with a guy named Tony who was extremely helpful. Literally a life saver! He was very respectful and an easy guy to level with when it came to the financial side of things. He understood the struggle More

by Jesse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
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Dec 03, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Jesse, Thank you for leaving Tony this positive review! We are overjoyed that he could be of assistance to you and get your automotive needs successfully resolved. It is a pleasure to hear of your satisfaction. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Tony or the team may help you with!

Helpful
October 30, 2021

Rob Chavez and the technician Ray are always top notch and professional. Plus they do t try to sell you stuff you don’t need. Love the Ray CDJR service department More

by Hudmon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rob Chavez
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Nov 02, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! We are pleased that our team could be of assistance to you and provide you with the pressure-free service that you so much deserve. It is our pleasure to serve you. Please do not hesitate to give us a call if there is ever anything more that our team may help you with!

Helpful
September 30, 2021

Super friendly. No xxxxxxxxx and way better than napelton I’ll be back for sure. More

by Kevand007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Sep 30, 2021 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your kind review! We are so glad that we had the opportunity to work with you, and we will certainly provide you with nothing less than the same 5-star service in your visits to come! We wish you the safest of travels until we meet again!

Helpful
March 31, 2021

I take my jeep to get service here. They are very clean, super helpful and always do a great job! I would recommend to anyone!! More

by maggies314
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Weiss
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jehison Villa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Pilarte
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Sasman, Josh Kiscellus
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Apr 01, 2021 -

Ray Chrysler Dodge Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

Helpful
May 04, 2019

Amazing Service Experience Ryan and Zach were extremely helpful with diagnosing an issue that another dealer couldn’t. They quickly found that a ballast was out in a headlight More

by Newtruckowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan, Zach (Service)
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May 06, 2019 -

Ray Chrysler Dodge Jeep Ram responded

Thank you so much for your recommendation! We value your safety above all, and we are so pleased that Ryan and Zach could seamlessly get your vehicular issue resolved. We are proud that our efforts have earned your confidence, and we look forward to continue serving your future automotive needs.

Helpful
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