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Ray Seraphin Ford
Rockville, CT
109 Reviews
From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Ray Seraphin Ford Inc team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Ray Seraphin Ford Inc goes above and beyond the average dealership to provide Connecticut drivers with a modernly efficient, classically enjoyable experience. Whether you're from Vernon Rockville looking to find a new Ford model, or you're looking to get your vehicle serviced, the Ray Seraphin Ford Inc team can help!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 109 reviews
June 26, 2026
helpful, timely, hospitable. i went in for an oil change that i booked online. once checked in, it took a little over a hour to get my car back. they had a comfortable and seemin i went in for an oil change that i booked online. once checked in, it took a little over a hour to get my car back. they had a comfortable and seemingly clean couch to wait on. i also bought a windshield wiper from parts and they helped me put it on. the biggest issue i had with my visit was that it was unclear if i should pull in the service bay or not. i think it would be helpful to have clearer signage. More
by tmccoyfinances
Verified CustomerEmployees Worked With
June 24, 2026
Although there was a backlog on ordering parts and it took a little longer than I thought, they were very easy to deal with and did offer to discount some of the work that I had done. It was greatly appr took a little longer than I thought, they were very easy to deal with and did offer to discount some of the work that I had done. It was greatly appreciated. The service manager and the service writer were absolutely fantastic to deal with would definitely use Ray Sheriff again for Repairs or Sales. More
by Jdjo98
Employees Worked With
My service writer was Selena
June 23, 2026
Great professional people. Guy and Bruce are driven to get my vehicle serviced and on time. Guy and Bruce are driven to get my vehicle serviced and on time. More
by rickclapp
June 19, 2026
I was very upset to find two large puddles of oil on my garage floor a week after I had my car serviced at your facility. Thankfully I was able to bring my car in before more oil was dripped on the cemen garage floor a week after I had my car serviced at your facility. Thankfully I was able to bring my car in before more oil was dripped on the cement floor and the technician checked it out. I was told that the oil spills resulted from poor clean up after the oil change. I will keep a close watch on the situation and hope the problem is totally solved. More
by rpelliott64
Employees Worked With
June 19, 2026
Courteous and ready to work with the customer to resolve any issues that unexparrive arrise. any issues that unexparrive arrise. More
by DRUMSLOUD
June 15, 2026
Alan MacDonald keeps me coming back for service and to buy cars. He is a big help and a credit to your organization. buy cars. He is a big help and a credit to your organization. More
by jsikora0
June 12, 2026
Knowledgable and professional staff, made the process of buying a vehicle smooth and enjoyable. Thank you! buying a vehicle smooth and enjoyable. Thank you! More
by MD
Employees Worked With
May 29, 2026
Our experience with Ray seraphins service has always been excellent. And as usual it was this time. Everyone I encountered was friendly. Helpful and kind. Not only is the service excellent, but the treatment excellent. And as usual it was this time. Everyone I encountered was friendly. Helpful and kind. Not only is the service excellent, but the treatment of your customers is exemplary. More
by theperretts
Employees Worked With
I don't know her name but she checks people in at the service desk.
