Ray Skillman Northeast Buick GMC - Service Center

Very welcoming and friendly. Great experience from beginning to the end. Will definitely refer my friend and family to this Ray Skillman dealership. Made it very comfortable whil Great experience from beginning to the end. Will definitely refer my friend and family to this Ray Skillman dealership. Made it very comfortable while you wait on your car. More

Minor check up adn repair Very happy with the work the guys did! Everyone was courteous. The job was very simple for them, but of course, worrisome to me! A good job by all! Very happy with the work the guys did! Everyone was courteous. The job was very simple for them, but of course, worrisome to me! A good job by all! More

Service Department I can't say enough about the service department. The entire team is outstanding. I was having trouble with my Bluetooth connection and Emily found I can't say enough about the service department. The entire team is outstanding. I was having trouble with my Bluetooth connection and Emily found the problem and fixed it. She really knows what she's doing. This is not the first time she has worked on my vehicle . I had a electronic problem that she found immediately . I had taken it to another dealership and nobody could figure it out. Emily is so good at what she does and it shows in her attitude, customer service at its best. I will be purchasing my next vehicle from Ray Skillman on East Washington Street. Thanks to everyone for making me feel so special. More

Five Stars across the board Ray Skillman on east washington street has been excellent every time I have used them for service. They have a well maintained and stocked waiting roo Ray Skillman on east washington street has been excellent every time I have used them for service. They have a well maintained and stocked waiting room (although it only seems to show propaganda "news" channels inside). The service is always great in a timely fashion. I will be back again. More

Great Service as Usual Came in for an oil change. Greeted right away. Service completed in less than 45 minutes. Always treated with dignity and respect. Would not go anywh Came in for an oil change. Greeted right away. Service completed in less than 45 minutes. Always treated with dignity and respect. Would not go anywhere else. More

great every body cared and they took real good care of me from start to finish. My car stopped on Washington street, they sent a tow. When I got to the deal every body cared and they took real good care of me from start to finish. My car stopped on Washington street, they sent a tow. When I got to the dealer ship they had a car ready for me to drive. I do not remember his name, but he was great. More

Great service They listened to my concerns & found the problem quickly. I would recommend this service department. Ron is always a pleasure to work with & we'll de They listened to my concerns & found the problem quickly. I would recommend this service department. Ron is always a pleasure to work with & we'll definitely go back to him if we ever have a problem in the future. More

Kathy Pancake has gone above and beyond to make sure we are satisfied. She continues to check up on us. She is a great asset to your company! are satisfied. She continues to check up on us. She is a great asset to your company! More

Every time I take my car in to the dealer it is always the same, great,friendly,quick,it can't get any better then that and if it does that's cool too the same, great,friendly,quick,it can't get any better then that and if it does that's cool too More

I had a oil change/tire rotation appointment scheduled for 10:30 today. I arrived at the service department at 10:25 to what seemed to be a very busy service department. I was met by a service employee an for 10:30 today. I arrived at the service department at 10:25 to what seemed to be a very busy service department. I was met by a service employee and communicated that I had a 10:30 appointment and was informed service was running 1hour 15 minutes behind. At this point I told the service employee I could not wait that long and was not offered to reschedule later in the day or maybe the next day. I would suggest if your customers have an appointment time and your service department knows they may be running behind, they might call to reschedule for a later time or next day. Thanks, Paul&Carrie Hiatt More