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Redondo Mitsubishi - Service Center

Redondo Beach, CA

4.5
118 Reviews

118 Reviews of Redondo Mitsubishi - Service Center

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May 28, 2024

Always available and great customer service. Very helpful with answering my questions and concerns. Thank you More

by KAMARTINEZ71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 30, 2024

thank you for the work on my car and good customer service. Thirteen fourteen fifteen More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Redondo Mitsubishi responded

Alex, we're very happy to hear you had a positive experience with our dealership! Providing excellent service and ensuring customer satisfaction are our top priorities. We appreciate your feedback and look forward to serving you again in the future. If you have any questions or need further assistance, feel free to reach out to us. Thanks again for choosing Redondo Mitsubishi! - Neiman

Helpful
April 29, 2024

VERRY GOOD SERVICE,WILL COME BACK AGAIN SOON. VERRY PROFESSIONAL FAST SERVICE EASY TO WORK WITH WENT THE EXTRA MILE. More

by BENJAMINMASTERS THE MASTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Redondo Mitsubishi responded

Benjamin, thank you for taking the time to share your experience with us! We're thrilled to hear that our team provided you with a great customer care experience. Going the extra mile for our customers is always our goal, and we're delighted to know that it made a difference for you. We look forward to welcoming you back soon and providing you with the same level of exceptional service. If you have any further feedback or questions, please don't hesitate to reach out. - Neiman

Helpful
April 11, 2024

Fast and friendly service, took us in quick and changed the battery of my car with no problem. We’re from Las Vegas and they were able to assist us. More

by VANESSALILY2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alvin Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Redondo Mitsubishi responded

Vanessa, we're delighted to hear about your positive experience at our dealership! Thank you for taking the time to share your feedback. Providing fast and friendly service is always our priority, and we're thrilled we could assist you efficiently, even though you were visiting from Las Vegas. We're glad we could get your car back on the road with a new battery hassle-free. If you ever need assistance again or have any questions, don't hesitate to reach out. Safe travels! - Neiman

Helpful
April 01, 2024

Service dept. >excellent esp.2 Darren.. The issues on my car been resolved Thank you again. More

by Ton2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Redondo Mitsubishi responded

Thank you for taking the time to share your positive experience with our service department! We're delighted to hear that the issues with your car have been resolved to your satisfaction. We strive to provide top-notch service to all our customers, and we're grateful for your feedback. If you have any further needs or questions, don't hesitate to reach out. We look forward to serving you again in the future! - Neiman

Helpful
April 01, 2024

Very professional was aware of what my car needed gave me a quote of repairs More

by BISHOPCCB47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Boba Malty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2024 -

Redondo Mitsubishi responded

Thank you for sharing your experience with us! Providing transparent quotes for repairs is a top priority for us, and we're glad we could assist you in that regard. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again. - Neiman

Helpful
February 14, 2024

Went in for a replacement windshield and they installed a faulty glass and in the process scratched up my infotainment system real bad. Although they did replace it again for free i overheard the workers bad More

by KHERN123435
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darin Pefley
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
February 11, 2024

Disappointed. There's no car wash when car returned. They tried to make it up by asking me to come back later. I think there is better way to make it up because it More

by tim34567822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darin Pefley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Redondo Mitsubishi responded

Tim, thank you for taking the time to share your feedback with us. We sincerely apologize for the disappointment you experienced with the absence of a car wash upon the return of your vehicle. We understand the importance of providing a complete and satisfactory service to our customers, and we regret any inconvenience this may have caused. We appreciate your understanding and would like to make it right for you. To address your concerns without causing you further inconvenience, our Client Relations Manager reached out via email several days ago with a complete response. Your satisfaction is our priority, and we value your feedback as it helps us improve our services. We appreciate your business and the opportunity to make amends for any shortcomings in your recent experience. Thank you for bringing this to our attention, and we look forward to the opportunity to serve you better in the future!

Helpful
February 08, 2024

I really appreciate the help and the start that they gave me best car dealership ever for my experience, Will always be grateful More

by DWAYNEDERRICK777
Recommend Dealer
Yes
Employees Worked With
Alvin Scott
3.0
This rating includes all reviews, with more weight given to recent reviews.
Darin Pefley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Anderson
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Feb 18, 2024 -

Redondo Mitsubishi responded

Dwayne, thank you for your positive review! Our team is dedicated to delivering excellent service, and we're delighted to know that we could meet your expectations. If you ever have any further needs or questions, please don't hesitate to reach out. We value your business and look forward to serving you in the future. Safe and happy driving! - Neiman

Helpful
January 23, 2024

The customer service is excellent! I am really happy with the service, definitely I will back to there! More

by BELLCAR12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darin Pefley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2024 -

Redondo Mitsubishi responded

Thank you very much for your 5-star review! We are delighted to hear that you found our customer service to be excellent and that you are happy with the overall service. We truly appreciate your feedback and look forward to welcoming you back in the future. If you have any specific comments or suggestions on how we can continue to improve, please feel free to share them. Your satisfaction is our priority, and we are committed to providing outstanding service to all our customers. Thanks again for choosing our dealership, and we can't wait to assist you again! - Neiman

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