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Reed Jeep Chrysler Dodge Ram

Merriam, KS

4.7
1,790 Reviews
Overland Park Jeep Dodge Ram Chrysler Is a Proud Recipient of FCA's Customer First Award For Excellence Overland Park Jeep Dodge Ram Chrysler is among a group of elite dealerships that have been proven to provide the best sales and service experience. We would like to thank you for your continued support! "We are extremely impressed with the accomplishments these dealerships have been able to achieve in a short amount of time," said Al Gardner, Head of Network Development, FCA - North America. "We gave our dealer body the challenge to join us in focusing on increasing our customer satisfaction, loyalty and service retention and through the core pillars of this initiative, these dealers have shown that it's achievable. These dealerships will be able to proudly differentiate themselves as elite stores by being winners of the inaugural Customer First Award For Excellence. " The Big Picture To create a more positive customer experience, and stronger relationships, the Customer First Award for Excellence process addresses five key pillars:
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7020 W. Frontage Rd

Merriam, KS

66203

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Showing 1,790 reviews

October 27, 2011

I bought a jeep wrangler from Overland Park Jeep and had the most relaxing experience in purchasing a Jeep. Everyone in the dealership was very friendly and professional. The number one thing that impressed More

by Agasca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Steve Schulte
October 22, 2011

John Sorensen was customer friendly. He is an expert in his field and ensured the process of purchasing a new vehicle was informative and efficient. I reccomend contacting John Sorensen! More

by tracystevens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Sorensen
October 14, 2011

I have bought (3) Jeeps from Overland Park Jeep since 1998. This is the only dealer in the KC metro that truly earns its 5-Star rating. As usual the dealer called the day before to remind me of my ap More

by Chase2245
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Harrison
October 10, 2011

John Sorensen was very professional from the beginning and throughout the process of our purchase at Overland Park Jeep Dodge Chrysler. My initial contact with John was in response to an on-line inquiry More

by blucie2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Sorensen
September 24, 2011

Terry was very professional throughout the entire transaction. I had already done homework on the model Jeep I was looking for and the specific vehicle in inventory I wanted. He was very good at f More

by Randall33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
September 13, 2011

I took my van in for service for a malfunctioning part, which was repaired and covered under my extended warrantee. When I got the bill, the only cost listed was the 100 dollar deductible. The other char More

by ksstone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd (I believe) and Greg Wood.
September 12, 2011

Visited Dealer for oil change. TIME WAITING WAS VERY MINIMAL. I am always treated with great respect and friendliness by all employees and made aware of any concerns for future vehicle needs. Becaus More

by Betty L. Kirby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Zachary S. Williams (265)
September 09, 2011

Very near the end of my warranty period on my 2010 Dodge Very near the end of my warranty period on my 2010 Dodge Avenger, three of the four tire pressure monitors failed. They were able to gain acceptanc More

by aedmonds93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve-Service Writer and Todd, Stephen Snyder
September 03, 2011

Good Afternoon OPJDC!!!! I just wanted to let Good Afternoon OPJDC!!!! I just wanted to let you know that I am extremely pleased with my recent purchase of a 2006 Dodge Dakota from you More

by producer66210
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Joe Trahan, Gary Hayes
August 31, 2011

Bought this car over the Internet with Terry. Was a great experience and he even came to the airport to pick me up since I had to fly in from Denver to buy my unique Gray Dodge charger with brick red i More

by ckpksp
Customer Service
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Mykins, Terry Mykins
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