Reed-Lallier Chevrolet

Reed-Lallier Chevrolet
4500 Raeford Road
Fayetteville, North Carolina 28304
(910) 426-2000

Manufacturer: Chevrolet


Most Reviewed Employees
Dwayne Patterson Dwayne Patterson
Sales Consultant
John Quinn John Quinn
General Manager
JJ O'Grady JJ O'Grady
Sales Consultant
Jerome Baker Jerome Baker
Sales Consultant
Issac Hill Issac Hill
Sales Consultant
Emanuel Matthews Emanuel Matthews
Sales Consultant
Charles Mack Charles Mack
Sales Consultant
Charles King Charles King
Sales Consultant
Cory Coe Cory Coe
Sales Manager
Bobby Snipes Bobby Snipes
Service Sales Manager
Need a New Car?

Dealership Amenities
Amazing Staff
After Hours Drop-Off
Cable TV
Children's Play Room
Customer Lounge Area
Free Coffee
Free Loaner Cars
Free WiFi
Instant Financing
Parts Store
Pet Friendly
Shuttle Service
Vending Machines

Hours of Operation
Sales/Showroom

Monday: 8:30 AM - 9:00 PM

Tuesday: 8:30 AM - 9:00 PM

Wednesday: 8:30 AM - 9:00 PM

Thursday: 8:30 AM - 9:00 PM

Friday: 8:30 AM - 9:00 PM

Saturday: 8:30 AM - 9:00 PM

Sunday: 11:00 AM - 7:00 PM

Twenty-Four Month Rating: 4.4/5
66 Reviews
Reed-Lallier Chevrolet

Overall Score: 4.5 Star Rating4.4



About Reed-Lallier Chevrolet
Certified: Reed-Lallier Chevrolet
This dealership is a DealerRater Certified Dealer and is committed to providing quality customer service.

As a Certified Dealer, Reed-Lallier Chevrolet has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.


This dealership is available to supply quotes for new vehicle inquiries.



clshields_907
5/12/2012 2:03:39 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Dwayne Patterson

My Review of Reed-Lallier Chevrolet:
I came in on a whim with a co-worker and my supervisor. We were in search of an ecofriendly vehicle, that also gets great gas mileage. The car was supposed to be for my supervisor. I told her we should visit Chevrolet because I had heard great things about the Volt. After visiting Toyota and Honda, I was bored... But upon arriving at Reed-Lallier Chevrolet, meeting Dwayne Patterson, I knew this was where I needed to purchase a car at!! I wasn't in the market for a new car, I've got an awesome BMW right now, but I was so excited by the Volt, the safety options, price, and overall look that was presented to me by Dwayne. I rushed home to tell my brother of my experience at the dealership, and brought him back that night, in the rain to get the "Dwayne experience" too!! We were both sold, so it just came down to my husband agreeing with me that this car was brilliant!! I've been waiting for his call from Afghanistan for over a week, and I finally heard from him on Wednesday!! He's doing great, and I had to gush about the car, the dealership, the excitement!!! He said yes, but had other news to share with me. We may be PCSing to Ft. Collins, CO very soon. Much, much sooner than had originally been anticipated. He was not able to disclose all the dates and such, due to security issues over the phone concerning his return from Afghanistan to Ft. Bragg, blah blah blah. So I don't know for sure when we are leaving NC. I hope to know more in the coming weeks. For now though the purchase is on hold, and that is NO FAULT of Dwayne or anyone else at Reed-Lallier. I'd go back there to get service on a vehicle, to purchse a vehicle, or just to say hello to the friendly staff. I do plan on getting that Chevy Volt...I'm just not sure of when at this moment. The life of the military...right? Today is one thing, and tomorrow it's a whole new world. Dwyane, thank you for all your superb customer service, your patience, and your friendly, courteous manner. I apprecaite all you did for me, my boss, and my brother. Your follow up and caring attitude spoke volumes, and I truly appreciated my experience, I never felt pressure or conned. Thank you so much!

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Jerry Edwards
3/29/2012 8:42:35 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Chuck Andrews, Bobby Dwyer, Tabatha Alfano & Terry Alfano

My Review of Reed-Lallier Chevrolet:
Great Employee's! They really know the meaning of making you feel "Welcome". These employee's are the one's who make the Dealership a great place to do business. My Hat goes off to them.

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armyromeo
2/23/2012 1:51:18 AM

Overall Score: 3 Star Rating   3.2  

Reason for Visit: Sales (New)

I recommend this dealer: No

Employee(s) Dealt With: randy

My Review of Reed-Lallier Chevrolet:
I went in to buy a car they had posted on there website. When I got there come to find out they had sold it three weeks before. They said they had another car that was newer and less miles, but was a couple thousand more. It was acully 5 thousand more then the one I wanted. I went a head and got it. My wife then went in to get one they told her it would be around 12 thousand and it finnaly cost was 15 thousand. Then they call us and say that there is a thousand doolars missing. There was two employee there that counted the money and gave us a paid in full recipt.

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scjen81@yahoo.com
2/4/2012 9:36:54 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: Gerald, Tim Cortez

My Review of Reed-Lallier Chevrolet:
Wonderful experience buying a car, thank you to Tim and Gerald for all the patience and hard work. I love my new Honda Civic! Yall made it easy and enjoyable. I appreciate the help so very much!

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SoonerGuy85
1/24/2012 10:33:12 AM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: TONY RATLEY

My Review of Reed-Lallier Chevrolet:
I recently had called to inquire about some MAJOR service work needed on my 2004 Saturn Ion Redline, and had the opportunity to speak to Mr. Ratley. Not only was he courteous and helpful, but a great assistance in determining what I needed with the budget that I am currently constrained to. I would recommend both the dealership's service department, and Mr. Ratley for ANY of your questions or concerns! Thank you for this wonderful and helpful experience, and I look forward to using you for ALL of my service needs and concerns

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moffittsl
12/19/2011 6:36:32 AM

Overall Score: 5 Star Rating   4.8  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Bob Lanford

My Review of Reed-Lallier Chevrolet:
We have purchased a total of 6 new cars from Reed-Lallier over the last 10 years. Salesman Bob Lanford is the most honest salesman we have ever met. He goes above and beyond his duties. We were able to purchase our 2011 Chevy Suburban at a fair price. We would definitely recommend Reed-Lallier. Service department has been outstanding on all of vehcles.

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Dchrist786
12/3/2011 8:10:19 AM

Overall Score: 5 Star Rating   4.6  

Reason for Visit: Sales (New)

I recommend this dealer: Yes

Employee(s) Dealt With: Service Dept

My Review of Reed-Lallier Chevrolet:
I made an appointment and found out that was only looks. I had to wait in line like everyone else. Not fair. Appt means they take the car now.

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dstreett
11/27/2011 5:20:16 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Sales (Used)

I recommend this dealer: Yes

Employee(s) Dealt With: JJ OGrady, Terry Moore

My Review of Reed-Lallier Chevrolet:
We drove all the way from Georgetown, SC because of Terry Moore's customer service via online video. Once arrived the staff made us feel so welcome and they were very friendly. Once we got there the car they had reserved for us wasnt the right "one" so we asked to see others.. we found the perfect car and got the PERFECT deal. The drive was so worth the time. Our salesman, JJ was fantastic and NEVER gave up!! We would recommend this dealership to anyone and will certainly be back! Thanks so much for my 2011 Chevy Tahoe!!!!

Brent & Dana

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Ray Dahlstrom
11/16/2011 1:02:46 PM

Overall Score: 4 Star Rating   4.2  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Robbie Caulder

My Review of Reed-Lallier Chevrolet:
All of my experiences w/this dealership have been generally positive. Vehicle problems are addressed and repaired. All of the people are friendly and the driver of the courtesy vehicle is a pleasure to talk to and ride with.

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faucette1954
11/5/2011 4:11:48 PM

Overall Score: 5 Star Rating   5.0  

Reason for Visit: Service

I recommend this dealer: Yes

Employee(s) Dealt With: Josh (sales) John Q (manager) Nicole 5033 (service)

My Review of Reed-Lallier Chevrolet:
I made this purchase of a 2011 Avalanche after a (Not at Fault) traffic accident/head on collision that resulted in my 2009 Avalanche being totaled. The sales person (Josh) was fantastic. I could not even drive because of injuries sustained in the accident, and had someone drive me to the dealership, My Avalanche (2009) saved my life. Point of impact was over 120 MPH, but because of the air bags and the way the Avalanche is built, I should have never walked away. So I will always own a chev and will always purchase them from REED-LALLIER. I just had it serviced for the first time and the service rep was outstanding and the dealership far exceeded my expections and has so over the last 10 years. when I purchased my first vehicle from them.
Thomas Faucette 1SG ®
Raeford, NC

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