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Reeder Chevrolet

Knoxville, TN

2.2
105 Reviews

4301 Clinton Hwy

Knoxville, TN

37912

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Showing 105 reviews

February 18, 2024

I went in for an oil change after i paid the cashier the appointment manager comes up to me asking if i was new in town or did i just move here and what year was my vehicle and where did i buy it, I quess h More

by tiradojoe45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
appointment manager
April 24, 2023

I was seen by Nicky in service and she was amazing …. . Thank you so much More

by Morrow.brittany23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicky
January 24, 2023

Tried my best to call their service dept. .TWICE. First, the ph# on the website is wrong. Next, when I finally get through, I am transferred two more times, only to wait on hold for 9 mins. Du More

by JC
Service Communication
Recommend Dealer
No
Employees Worked With
Reception then service person
December 16, 2022

They want to give way below car value for trade in and they charge way above car value when selling. Finance manager has Alzheimer's I highly recommend anyone to shop any Chevy dealer besides reeders. The More

by Pissed off
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Got ripped off
December 06, 2022

Why is Reeder still charging anywhere from 3k to 10k over the MSRP in December 2022. Most chevy dealers in East TN are now at MSRP or slightly below. Example, Carlen Chevy in Cookeville TN is a very small de More

by vowen87
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
XXXxx
July 01, 2022

Where do I even start? Terrible customer service. Very downgrading attitudes. Will not own up to their mistakes . Keep overcharging you without actually addressing the prob More

by Cjainw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Caleb , Mack(manager)
Jul 01, 2022 -

Cjainw responded

Reeder Chevrolet Jul 1, 2022 Cjainw Where do I even start? Terrible customer service. Very downgrading attitudes. Will not own up to their mistakes . Keep overcharging you without actually addressing the problem. Somehow managed to mess up a timing chain 3 times to have the engine blow on the way home . Whatever you do don’t trust their service employees. The tech messed up my car ,and then when I took it back the manager fixed it and still managed to mess it up ! You honestly should look at all your reviews . I’m not the only one with bad experiences. Hire more honest employees that actually want to work.

May 14, 2022

I bought a 2021 1500 trail boss new years eve. It has now 5000 miles on it and I'm setting on the side of the road for the second time waiting on a tow truck. Called the dealership and I guess sel More

by Jgraves1180
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian hobbok
April 08, 2022

Reeder Chevrolet’s Auto-body shop is fantastic. I rarely review services however; these guys were amazing. My 2022 Corvette was taken into the facility in November of 21. Despite the supply chai More

by Vetteman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Smith
July 02, 2021

we attempted to purchase a vehicle a few days. after working a deal and applying for financing, we never heard back from the dealer yes or no. even though we weren't approved, a text, phone call or an e More

by dougvickie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
justin dewitt. brian
June 12, 2021

Sorry can't give them a single star. We took our Buick Regal to Reeder & they said they could help us. Car wasn't starting - Went to pick up the car today & still not starting right there at the site - More

by jr
Recommend Dealer
No
Employees Worked With
Raymond, Mac
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