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Regal Kia Lakeland

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.5
5,307 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,307 reviews

October 20, 2025

Felix is a great salesman. His sales manager is not so pleasant to deal with. More

by ddonof
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Felix Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Regal Kia Lakeland responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Felix! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 19, 2025

I was impressed to have a woman sales person, who was extremely knowledgeable, patient, and found me the perfect Kia! More

by aflyingvranch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amy Claxton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2025 -

Regal Kia Lakeland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 18, 2025

Muy buen trato . excelente colectivo de trabajo . La atención a los clientes es lo primero y por ultimo excelente oferta de vehículos así como profesionalidad de los a More

by luisginitapena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David alejandro molina
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Oct 18, 2025 -

Regal Kia Lakeland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 17, 2025

People are friendly but the vehicle purchase is bad. Do a lot of research before purchasing More

by muriel s
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2025 -

Regal Kia Lakeland responded

Providing a positive experience is our top priority, and we're sorry that we failed here, Muriel. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly. Thank you, Sean Bryant - General Sales Manager – 863-333-0536.

October 17, 2025

Jeremy ended up dealing with an irate customer which effected me getting my car back so thanks to Misty Osborne for stepping in and helping out. More

by Jerrywh80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Regal Kia Lakeland responded

Thank you for taking the time to share your feedback. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Regal Kia Lakeland.

October 17, 2025

My salesman was great no pressure. we were able to make a fare deal .this is my second car bought there and no complaints More

by kristina.dritto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2025 -

Regal Kia Lakeland responded

Thanks for sharing your thoughts about your experience with Regal Kia Lakeland. We appreciate your business and hope to see you again soon!

October 17, 2025

Super good service, and good environment. Good treatment to customers and work hard to help me with my purchase. More

by rymluciano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2025 -

Regal Kia Lakeland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Regal Kia Lakeland!

October 17, 2025

Jeremy, as usual, was very pleasant and helpful. We always get great service when we are there. More

by bucjunky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2025 -

Regal Kia Lakeland responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Regal Kia Lakeland, we look forward to having you as a valued customer for many years to come!

October 15, 2025

It's the best dealership I've been to in quite a while has done a very lot for me it's very interested when I got my car More

by spanky101493
Service Communication
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Srecko Bokun
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willy Moreira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chayton Wodecki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2025 -

Regal Kia Lakeland responded

Thank you so much for taking the time to review us.

October 15, 2025

Nice place they helm me a lot thank you Feliz for my new car i love it More

by mrv1108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Felix Negron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2025 -

Regal Kia Lakeland responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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