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Regal Kia Lakeland
Lakeland, FL
5,361 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 5,361 reviews
November 12, 2025
The team at Regal KIA are awesome. From the advisor to the mechanic to the manager! Great set of people that are courtesy and so patient with all my questions or concerns. From the advisor to the mechanic to the manager! Great set of people that are courtesy and so patient with all my questions or concerns. More
by sissyjo3
Verified CustomerEmployees Worked With
November 11, 2025
Always very polite and communicative. Fast to respond. Easy to book through the phone app. Fast to respond. Easy to book through the phone app. More
by bm.clark
Employees Worked With
November 09, 2025
Without finding out what was actually wrong with the vehicle, I was told what she thought it was and that it wasn't covered under the warranty. vehicle, I was told what she thought it was and that it wasn't covered under the warranty. More
by M2SCARLETT
November 09, 2025
Luke was very complete with information on my seltos but still waiting on my car contract and my warranty on car also brought extended but I have nothing to show but still waiting on my car contract and my warranty on car also brought extended but I have nothing to show More
by rdamm34894
Employees Worked With
Luke used cars
November 08, 2025
I come to the dealership when I am in Florida because I’m the give good prompt service. the give good prompt service. More
by mcarpin46
Employees Worked With
November 08, 2025
Staff was very friendly and welcoming. They worked hard to help us get the car we wanted. They worked hard to help us get the car we wanted. More
by cnmedmunds
November 08, 2025
I always trade at this dealer, they are very professional, knowledgeableand help the costumers to choose what is convenient, explain very good all the features, etc. Mr Orlando gave us all the i professional, knowledgeableand help the costumers to choose what is convenient, explain very good all the features, etc. Mr Orlando gave us all the information and the choices we had. Was a very good experience. More
by CMC4663
November 08, 2025
The techs and teams at Regal KIA are awesome. Misty, my adviser this time, was friendly and courteous. Explained everything thoroughly! The mechanic went through to check out my entire KIA Soul. Misty, my adviser this time, was friendly and courteous. Explained everything thoroughly! The mechanic went through to check out my entire KIA Soul. Misty went over every detail with me. Whole team at Regal KIA work so well with each other which translates to every customer getting better understanding and service. More
by sissyjo3
Employees Worked With
November 08, 2025
Misty is always very helpful and very nice every time I have been in to get anything done to my vehicle. have been in to get anything done to my vehicle. More
by angelgirl8035
