Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Regal Kia Lakeland
Lakeland, FL
4,334 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,334 reviews
March 31, 2017
Exemplary sales service provider Greg is an Amazing guy to have by your side. For all my dealings and interactions involving the Kia dealership, excluding routine vehicle servicing an Greg is an Amazing guy to have by your side. For all my dealings and interactions involving the Kia dealership, excluding routine vehicle servicing and the like, Greg has been always been the preferred mediator. Expertly navigating us to the most amicable deal possible, while maintaining an extremely optimistic demeanor , Greg's awesome charisma remains intact even after hours upon hours of deal-striking and negotiation. The level of professionalism that Greg exudes is a reflection of years upon years of his experience within his industry, which he imparts to his clients, caring that each makes out as well as possible, seeking to satisfy every curiosity that that individual may have. Overall, it is evident that Greg is willing to go against the grain for his clients, going above and beyond what would be expected of him, while striving to lead a client every step of the way to the finality of their vehicular venture. More
by Luke
Employees Worked With
Helpful March 30, 2017
Very Professional & Friendly Everyone we met at Regal KIA were warm and friendly, and no high pressure at all. Greg was our initial contact, worked with us to make us a good deal Everyone we met at Regal KIA were warm and friendly, and no high pressure at all. Greg was our initial contact, worked with us to make us a good deal, and sent us on our way after providing us with a sound understanding of our vehicle's features. More
by Bill from Hernando
March 30, 2017
Absolutely great experience! Greg was the best. Had a great experience with buying my car and Greg was there every step of the way and made my experience all the better. Thank y Greg was the best. Had a great experience with buying my car and Greg was there every step of the way and made my experience all the better. Thank you Greg for all your help and God bless! More
by Tammylynn
Employees Worked With
March 29, 2017
Great service!!!! Greg is the best sales person ever!!! He makes buying a car simply. He goes over everything with the car. Great guy. Thanks so much for all your h Greg is the best sales person ever!!! He makes buying a car simply. He goes over everything with the car. Great guy. Thanks so much for all your help. More
by Glenda Klecka
March 29, 2017
Excellent Experience By far the best and most positive experience than any other dealership. Greg made sure we got what we needed and wanted while also being understanding By far the best and most positive experience than any other dealership. Greg made sure we got what we needed and wanted while also being understanding and patient. He made sure we got the best deal they could offer. We have never been treated so well at any other dealerships. We are glad we chose Kia for our new family car. More
by Lillian Lugo
Employees Worked With
March 26, 2017
Excellent service Both Box brothers (Ed, Deon) were excellent. They took good care of me, and I enjoyed my time at Kia Regal .. Thanks!! Would recommend to anyone look Both Box brothers (Ed, Deon) were excellent. They took good care of me, and I enjoyed my time at Kia Regal .. Thanks!! Would recommend to anyone looking for a vehicle More
by Rileymat12
Employees Worked With
Ed Box
March 17, 2017
Grateful Experience! I have worked with many individuals who are committed to their job but Greg’s work on helping my mother with a new car was off the charts. His tenaci I have worked with many individuals who are committed to their job but Greg’s work on helping my mother with a new car was off the charts. His tenacity, dedication and “never give up” attitude was a true blessing. This, combined with a true friendly and caring personality made the entire experience wonderful. Thank you Greg from the both of us, P. Stephan Phelps Constance Alford More
by constance
Employees Worked With
March 11, 2017
Best experience ever I walked into KIA Regal with an old car and a budget and no idea how it would go. Greg Schmidt and the entire sales and finance team did everything th I walked into KIA Regal with an old car and a budget and no idea how it would go. Greg Schmidt and the entire sales and finance team did everything they could to get me out of my old car and into my brand new KIA Soul. I couldn't be happier. Everything I wanted I got and then some. Everyone is friendly, eager to help you get what you want at a price you can work with. The service people are friendly and helpful. I've had my Soul about a month now and absolutely a KIA fan for life. Thank you Greg and KIA Regal. More
by TRkellum
Employees Worked With
March 06, 2017
Great Customer Service Purchasing my husband's Kia Forte from Regal Kia was truly a wonderful experience. Both Hollie and Greg Schmidt handled the whole transaction from be Purchasing my husband's Kia Forte from Regal Kia was truly a wonderful experience. Both Hollie and Greg Schmidt handled the whole transaction from beginning to end very professionally answering any questions that my husband may have had and most pleasantly offered a sense of humor putting us both at ease while waiting for all the paper work to be completed. Greg took my husband on a test drive in the car and explained everything that my husband needed to know with regard to the car. Having traveled a good distance From Orlando to Lakeland to purchase this car, I can again say the experience was quite pleasant and Greg Schmidt made it all possible with going out of his way to make it possible. More
by M Bartos
March 04, 2017
AWSOME Customer service We had the best experience possible for a car dealership. Mike and Deon were the best always helping with are question and helped us get a car we need We had the best experience possible for a car dealership. Mike and Deon were the best always helping with are question and helped us get a car we needed not want they took the time to explain why and how they were going to get us out of are old car what ever it took. More
by Joe and daria
