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Regal Kia Lakeland

Lakeland, FL

4.5
5,924 Reviews
At Regal, we pledge to: ¦Treat every client as we would treat our family. ¦Promote an atmosphere where excellence and simplicity. ¦Fulfill our commitment to be "A Different Experience." New Car Sales Department ¦If we don't have it, we will pick it up in 36 hours. ¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery. ¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer. Used Cars and Trucks ¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians. ¦Our reconditioning process takes up to 6 hours. ¦Free appraisal in 15 minutes at any time. ¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available. ¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance. ¦If you need credit assistance or need to reestablish your credit, we offer special financing. Parts and Accessories ¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory. ¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door. ¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only. Service Department ¦Early bird drop-off is available at the middle service booth in the service drive. ¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair. ¦Our shuttle service vans run throughout the day in the Lakeland Area. Body Shop and Refinishing Center ¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal. ¦Our reputati
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1025 Bartow Rd

Lakeland, FL

33801

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Showing 5,924 reviews

October 08, 2021

Very nice people who actually kept their word and truly helped me get out of a bad loan definitely Life changing More

by CDARNELLLEROY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Niko Gelpi
Oct 11, 2021 -

Regal Kia Lakeland responded

So happy we could help! Happy Driving :)

October 08, 2021

Everybody was very nice and they work for you to get your deal done and be satisfied More

by jbdesignpr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan May, David Maldanado, Freddy Cano
Oct 11, 2021 -

Regal Kia Lakeland responded

Thanks!

October 08, 2021

Great service team and services were completed in a timely manner as set by the service team I was early for my appointment and was still felt cared for as A walk in because I had been early More

by robruiz813
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Mahr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson, Jorge Benitez
Oct 11, 2021 -

Regal Kia Lakeland responded

Thank you for choosing Regal!

October 08, 2021

My experience was amazing. Lobby was clean, employee always checked on me. My car was serviced in the amount of time she told me More

by daysbrown99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelsey Johnson
Oct 11, 2021 -

Regal Kia Lakeland responded

NICE! See you next time!

October 07, 2021

Professional knowledgeable service person,quick services outstanding attention to detail made customer feel there was nothing to worry about. More

by HITCHSAMUEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2021 -

Regal Kia Lakeland responded

Thanks!

October 07, 2021

3rd new vehicle that I've purchased. I believe in solid customer service and Greg has always provided, and goes additional steps to make buying easy and thorough! More

by PTYKAK59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Morfa, Srecko Bokun
Oct 11, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal

October 06, 2021

I have always enjoyed taking my vehicles here, great customer service, always done in a timely manner More

by ASILASSEM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Benitez
Oct 11, 2021 -

Regal Kia Lakeland responded

THANK YOU!

October 05, 2021

My husband and I have always had a great experience at Regal Kia. They are always helpful and professional! More

by john.huntzinger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Misty Osborne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Medina, Kelsey Johnson, Jorge Benitez
Oct 06, 2021 -

Regal Kia Lakeland responded

Thank you!~

October 05, 2021

Had Darrious help me throughout the whole process. He was friendly, honest, and overall very pleasant to work with. More

by Kasey S.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darrious, Srecko Bokun
Oct 06, 2021 -

Regal Kia Lakeland responded

Thanks for choosing Regal!

Oct 06, 2021 -

Kasey S. responded

Happy I was able to utilize your service!

October 04, 2021

As always service to my car was very satisfactory As well as clean was wash it look brand new I was told 🙂 More

by YVONNEBRIGHTSPOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy was who I spoke with 10 stars
Oct 06, 2021 -

Regal Kia Lakeland responded

Thanks!

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