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Regal Kia Lakeland
Lakeland, FL
4,331 Reviews
At Regal, we pledge to:
¦Treat every client as we would treat our family.
¦Promote an atmosphere where excellence and simplicity.
¦Fulfill our commitment to be "A Different Experience."
New Car Sales Department
¦If we don't have it, we will pick it up in 36 hours.
¦After the sale, join us for complimentary dinner, introduction to our service department and a full tank of gas at delivery.
¦Our Internet Department can handle your complete transaction online at regallakeland.com if you prefer.
Used Cars and Trucks
¦Every vehicle on the front line is safety inspected by one of our ASE Certified technicians.
¦Our reconditioning process takes up to 6 hours.
¦Free appraisal in 15 minutes at any time.
¦60-day or 2,000-mile warranty is standard with the majority of our vehicles, with extended protection coverages available.
¦24-hour roadside assistance for 1 year is included with our purchase and rental assistance.
¦If you need credit assistance or need to reestablish your credit, we offer special financing.
Parts and Accessories
¦Parts available for ALL of General Motors and Chrysler products, including Honda and Acura. We carry $600,000 in inventory.
¦We have experienced and knowledgeable employees who can assist you through the internet or deliver parts to your door.
¦We supply factory authorized parts or after market parts. Our factory authorized parts are warranted for 12 months and most after market parts come with a 90-day warranty parts only.
Service Department
¦Early bird drop-off is available at the middle service booth in the service drive.
¦In case of mechanical breakdown, loaner cars and Enterprise is available for drivers over 21 years old with an overnight repair.
¦Our shuttle service vans run throughout the day in the Lakeland Area.
Body Shop and Refinishing Center
¦All factory warranty work and unibody repair work is performed by ASE certified technicians. We also provide "paintless" dent removal.
¦Our reputati
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
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Showing 4,331 reviews
July 20, 2012
Mr. West did a wonderful job of escorting me around the large dealership. He was able to find me a vehicle that fit into my budget with the specs that I requested. I would definitely recommend prospective large dealership. He was able to find me a vehicle that fit into my budget with the specs that I requested. I would definitely recommend prospective buyers to Kia Regal. Alton West is a great asset to this dealership. Be sure to see him on your visit. More
by coachjohnson25
Employees Worked With
Alton West
Helpful July 20, 2012
Anthony Hyde was amazing! He made my first car buying experience great! He helped me find the perfect Camaro in a timely matter and took great care of me. He takes care of his customers and gets them wha experience great! He helped me find the perfect Camaro in a timely matter and took great care of me. He takes care of his customers and gets them what he can. I have recommended him to all my friends and family to visit Anthony at Regal Chevrolet...he will take good care of you! More
by heidi_jean04
Employees Worked With
Anthony Hyde
July 20, 2012
My husbands car broke down and we went to Regal because my brother had recently bought a new suv there ad loved it. Jason Harrison is the dealer that helped us and he was very knowledgable and friendly. He my brother had recently bought a new suv there ad loved it. Jason Harrison is the dealer that helped us and he was very knowledgable and friendly. He found us a great deal on a sedan that worked well for our family. He was very helpful getting us financed for the vehicle as well. If we buy another car we will definitely go back to Regal and talk to Jason. More
by Steph.Mullica
Employees Worked With
Jason Harrison
July 18, 2012
We both could not ask for any better people to work with as far as purchasing a new car. Jon was great to deal with,plus the person we sat down with for our financing.I'm sorry we cannot remember his name. as far as purchasing a new car. Jon was great to deal with,plus the person we sat down with for our financing.I'm sorry we cannot remember his name. We are in Orlando for two weeks and we have his card at home. More
by robert dupont
Employees Worked With
jon guy, and financial dept both very freindly and socialable
July 18, 2012
GREAT JOB BY GREG, HE MADE THE EXPERIENCE ENJOYABLE! WE HAD THE ISSUE OF HAVING TOO FILE BANKRUPTCY AND NOT SURE OF IF THE PROCESS WOULD BE HARD. GREG WAS GREAT HAD THE ISSUE OF HAVING TOO FILE BANKRUPTCY AND NOT SURE OF IF THE PROCESS WOULD BE HARD. GREG WAS GREAT More
by D1965K
July 17, 2012
I was very impressed with my whole experience with Greg. From the start of the sale to the closing Greg did a great job of laying out my option and never made me feel presured to make a quick choice. He als From the start of the sale to the closing Greg did a great job of laying out my option and never made me feel presured to make a quick choice. He also handled a lot of needed phone calls with my insurance company and made sure I was getting a good deal there also. Greg did such a good job that recommended him to two other people that both bought Kia's from him. More
by seetv5000
July 16, 2012
Greg was our salesman and he was very knowledgeable and helpful. Not pushing you into a sale. We were not intending to buy that day. Just decided we would stop and look at the new Soul by Kia. Thanks a helpful. Not pushing you into a sale. We were not intending to buy that day. Just decided we would stop and look at the new Soul by Kia. Thanks a lot for your help Greg Barb and John Geiling More
by HermanGeiling
July 16, 2012
Gregg was great at responding to my internet quote request for a new vehicle. I had received a lower price quote from another dealership, but when we went at Regal Kia, he went to his management and m request for a new vehicle. I had received a lower price quote from another dealership, but when we went at Regal Kia, he went to his management and made sure I would get the same price and added some additional insentives. I enjoy the ride and the MPG I get from my new Kia Sportage 2012, and with Gregg, service doesn't stop with the sale, he will assist you after if you ever need his support. Keep up your great work Gregg. Claude Pelletier Mulberry, FL More
by 58claude
July 14, 2012
I HAD A WONDERFUL EXPERIENCE. PETE WAS VERY PROFESSIONAL THROUGH OUT THE ENTIRE PROCESS. I TRULLY APPRECIATED HIS DETERMINATION AND PROFESSIONALISM AND WOULD REFER MANY TO HIM THROUGH OUT THE ENTIRE PROCESS. I TRULLY APPRECIATED HIS DETERMINATION AND PROFESSIONALISM AND WOULD REFER MANY TO HIM More
by franjuste1979
Employees Worked With
PETE WICHER
June 28, 2012
The salesperson I worked with was great, very knowledgeable. He took the time to work with me even though it was late and pouring down rain. He cleaned out my trade in car so I didn't have to. knowledgeable. He took the time to work with me even though it was late and pouring down rain. He cleaned out my trade in car so I didn't have to. I can't say as much for your web review, it's not that user friendly More
by kathyblair
Employees Worked With
Jon Guy
