Regal Nissan
Roswell, GA
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We were in the market for a bigger vehicle for our family! Dan Brown showed up and found us the perfect vehicle for our family! The were very helpful and had us in and out within no time at all! We a family! Dan Brown showed up and found us the perfect vehicle for our family! The were very helpful and had us in and out within no time at all! We are so very excited about our new van and we are forever grateful for Dan Brown and Jesse Brown at Regal! Thank you so much! More
The service department is horrible. Not sure how they are still in business. My car has only been service at Regal as we have an extended warranty with Nissan and it makes life easier when its all logged in still in business. My car has only been service at Regal as we have an extended warranty with Nissan and it makes life easier when its all logged in one system if any problems arise. Come to find out the extended warranty as its junk, worthless as I have a problem and they will not cover it!! Don't buy one from Nissan. My car that has a Nissan extended warranty has been in the shop 6 times to fix an A/C problem. Of the 6 visits they have replaced the some of the parts 2 times as they said it failed. We get the run around every time we bring it in. I am at a loss as after 6 visits it still doesn't work. The latest response is the computer is not providing an error code but when the A/C is on and blowing hot air. We can't fix it as we don't know what is wrong. But the A/C primary function is to blow cold air. I am at a loss as Nissan Corp told me the same thing. I will never do business with Regal Nissan or Nissan in general again as they don't care about the brand or their customers. More
Went to Georgia from Virginia to purchase a speciality car they had and enjoyed one of the best car buying experiences I've had in a long time. Willie took care of everything for me over the phone so that car they had and enjoyed one of the best car buying experiences I've had in a long time. Willie took care of everything for me over the phone so that when I arrived at dealership to pick up the car all the paperwork was in order. Can't emphasize enough the professional experience I had with all the people I encountered at dealership and would HIGHLY RECOMMEND them. More
Amazing caring service! Went above and beyond and even added services not charged for to insure I was safe on my long trip home. Wish I lived closer so I could go all the time. added services not charged for to insure I was safe on my long trip home. Wish I lived closer so I could go all the time. More
I have been a customer for 30+ years and recently due to the Covid-19 pandemic have had to change Service Advisors. Luckily I was referred to Terry Kelly, who was an excellent replacement for Marshall Hadle the Covid-19 pandemic have had to change Service Advisors. Luckily I was referred to Terry Kelly, who was an excellent replacement for Marshall Hadley. Recently I needed some minor urgent quick fix repairs to both front and rear bumper skins due to some minor stupid mishaps! With my mother in a very frail state and dealing with my own health issues, I was able to call Terry to explain my situations going on. He was willing to have me come in to inspect both to review and assist me with some easy fixes until I have the time and strength to have more done if need be at a later date. Which I was super impressed and thankful! Thank you Terry for your honest & superb service to me and my car during my dyer need of time. I think I found myself a new advisor, I can trust and rely on going forward. Sincerely, Pam R - Happy Holidays to you all & Stay safe! More
I picked up my new Nissan Titan today from regal Nissan What an awesome experience My guy Tyler, Chris and Mike Made It Happen. Had the color I always wanted and super low miles and made the sales experie What an awesome experience My guy Tyler, Chris and Mike Made It Happen. Had the color I always wanted and super low miles and made the sales experience very professional and I definitely purchase a vehicle from them again. More
I recently purchase a car and made my choice base on all the wrong information that was provided me by the salesman after we left that night we decided we going to return that car and chose another one more the wrong information that was provided me by the salesman after we left that night we decided we going to return that car and chose another one more expensive ,less mileage. and less years one day and they told me I had to trade it in and I lost all the fees I paid a day before, bought another car and had to pay all those fees again,I think they could have work with me a little better,the car I returned is back on the lot for almost the same price as before so disappointed . More
Soo xxxx ing pissed off right now dropped car to get a noise i hear when hit a bump and chk engine code tyey told e i had to replace the battery before they could further diagnose the car what a waist of noise i hear when hit a bump and chk engine code tyey told e i had to replace the battery before they could further diagnose the car what a waist of time and money had to pay 75 diagnoses fee still xxxx dealership scam scam scam More
Do not leave with your new vehicle until they deliver Do not leave with your new vehicle until they deliver everything on the "Owes Me List".I purchased a 2015 Nissan Titan from Calvin Mueller at Regal N Do not leave with your new vehicle until they deliver everything on the "Owes Me List".I purchased a 2015 Nissan Titan from Calvin Mueller at Regal Nissan in Roswell on 3/8/20. Love the truck it's fantastic. The dealership has been horrible. I ha ve a "Regal Owes me List" that has still not been fulfilled. It has been 6 months since the purchase. They(Calvin) promised on multiple occasions to send me touch up paint that was negotiated during the sales transaction on 3/8/20. I am continuing to get excuses from Calvin about back orders or it has been shipped. I have received nothing, zero, zed, ziltch, nadda, nothing. The paint color is not exotic or a one off, it is Black! I have even escalated this to the Sales Manager, he just forwarded me back to Calvin. Thanks for the follow up Regal! More
No ability to follow through and repair used car purchase. Avoid this dealership at all costs for used cars. I purchased my used car 5 months ago. They had repairs that needed to be completed to finalize th Avoid this dealership at all costs for used cars. I purchased my used car 5 months ago. They had repairs that needed to be completed to finalize the sale. Here we are 5 months later and the work is still not completed. The whole time there have been excuses after excuses and non returned phone calls. At this point, I don't believe the sale is complete, but they will not take the vehicle back and cancel the sale. If the work couldn't be completed back when they sold the car, then they should never had made the sale. They will lie just to make a sale and then never follow through to make things right. I have been more than reasonable up until this point, but this is ridiculous. More