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Regal Nissan

Roswell, GA

3.8
482 Reviews

1090 Holcomb Bridge Rd

Roswell, GA

30076

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Showing 482 reviews

February 02, 2021

Went to Georgia from Virginia to purchase a speciality car they had and enjoyed one of the best car buying experiences I've had in a long time. Willie took care of everything for me over the phone so that More

by Mr Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Willie Speight
Feb 24, 2021 -

Regal Nissan responded

Thank you for the 5 star review!!! I am happy to hear that you had such a great experience! We are glad to have you as part of the Regal Nissan family! I will be sure to pass along the compliment to Willie

January 19, 2021

Amazing caring service! Went above and beyond and even added services not charged for to insure I was safe on my long trip home. Wish I lived closer so I could go all the time. More

by bransondream
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jake
Feb 24, 2021 -

Regal Nissan responded

Thank you for the 5 star review !!! We are glad you had such a wonderful experience with us!

December 14, 2020

I have been a customer for 30+ years and recently due to the Covid-19 pandemic have had to change Service Advisors. Luckily I was referred to Terry Kelly, who was an excellent replacement for Marshall Hadle More

by Mappy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Kelly
Dec 24, 2020 -

Regal Nissan responded

First, thank you Pam for your loyalty to Regal Nissan. We are so glad to have you as part of the Regal family. We are sorry to hear of the unfortunate events that have befallen you of late but very happy you have found a new advisor in Terry. We love having him on the team for reasons just like this. Thank you for telling us about your experience and we look forward to working with you for many years (and miles) to come. Happy Holidays from all of us at Regal Nissan.

Dec 24, 2020 -

Mappy3 responded

Thank you for your response of receipt of my review. Much appreciated! Hope you all have a safe & Merry Christmas! 🎄🎅❄

November 30, 2020

I picked up my new Nissan Titan today from regal Nissan What an awesome experience My guy Tyler, Chris and Mike Made It Happen. Had the color I always wanted and super low miles and made the sales experie More

by stewartsenterprise
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Dec 01, 2020 -

Regal Nissan responded

That is awesome, glad we could help get you in your dream truck. Can't wait to see you on your first service visit.

October 17, 2020

I recently purchase a car and made my choice base on all the wrong information that was provided me by the salesman after we left that night we decided we going to return that car and chose another one more More

by Sharongbrown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Calvin ,Ron
Dec 01, 2020 -

Regal Nissan responded

I am happy to hear that you got the vehicle that you wanted in the end. With every vehicle that is processed those fees including tax are a requirement. If your lender had already processed the paper work at that point our hands are tied as far as backing out any fees because they are no longer "in house"

Dec 01, 2020 -

Sharongbrown responded

I came in the following day and i know of a fact the lender did not already processed the paper work because that’s the bank I have my personal account with and I was working with my bank.That was the dealership decision to do a trade in instead of an exchange.

September 26, 2020

Soo xxxx ing pissed off right now dropped car to get a noise i hear when hit a bump and chk engine code tyey told e i had to replace the battery before they could further diagnose the car what a waist of More

by Bsijdnfkfk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jake was clueles who i was even tho talked to hom on ohonelike 3 x before coming in , Holden Scott
Sep 29, 2020 -

Regal Nissan responded

On behalf of Regal Nissan we are sorry if you feel you had anything other than a truly exceptional experience. While we understand that $75.00 is not something that people want to pay for their vehicle to be diagnosed, we cannot request for our master certified technicians to work for free. I am unsure as to how paying our technicians a fair wage based on their experience and many hours of certifications is a scam but everyone is afforded their own opinions. We sincerely hope that you have found resolution to the issue with your vehicle and are willing to help further if needed.

Sep 29, 2020 -

Bsijdnfkfk responded

No i paid 75 and I didn't receive any service In my opinion i heard you telling a person next to me tge same-thing , that they had to replace the batterybefore further diagnosing the car .. smh seems this is recommended alot in my opinion.. yiu vouldnt check tge knocking i hear when hit a bump in rught rear ir exuadt being be t from accident any issue as far as being bent but i had to reolac emy battery at 190 first before further checking thise things huh ?

September 14, 2020

Do not leave with your new vehicle until they deliver Do not leave with your new vehicle until they deliver everything on the "Owes Me List".I purchased a 2015 Nissan Titan from Calvin Mueller at Regal N More

by MarkSavannah
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Calvin Mueller, Dan Brown
Sep 29, 2020 -

Regal Nissan responded

Thank you for your feedback, I cannot pull a record based on your username but if you could email me at hdycus@regalauto.com I would be glad to help offer resolution to any outstanding issues. Thank you for bringing this to our attention.

August 04, 2020

No ability to follow through and repair used car purchase. Avoid this dealership at all costs for used cars. I purchased my used car 5 months ago. They had repairs that needed to be completed to finalize th More

by mjadler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
At this point, all the employees.
Dec 01, 2020 -

Regal Nissan responded

You may contact me directly at hdycus@regalauto.com so I can pull the details of your visit and hopefully help find some resolution.

April 11, 2020

Regal Nissan: Professional, Honest, Knowledgable, The Best! We have four Nissans in our family, but this is the first time I shopped at Regal Nissan. I will never use another Nissan dealer! There was no press More

by Jane Elliott
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Bejumea, Evelyn, Dan
January 10, 2020

Regal Nissan Prompt, Courteous & Professional Service! Hadi was very Prompt, Friendly, Helpful, Knowledgeable; and a true Professional! Nissan has ALWAYS provided Exemplary Customer Service; for Our Famil More

by addlove
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hadi;