From check in to check out, I was there an hour even without an appointment. The waiting area was very nice and inviting. The service tech was able to take care of a technical issue I couldn't figure out without delaying me longer than the hour they had promised. Well worth the drive up Rt 7 at the 4pm hour!
I purchased my new Honda Accord from Rensselaer Honda, and the entire experience was excellent. The staff is friendly and knowledgeable. I never felt pressured during the sale. I will gladly return to Rensselaer Honda when it's time to purchase my next vehicle.