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Rensselaer Honda

4.6

262 Lifetime Reviews

770 Hoosick Rd, Troy, New York 12180 Directions
Sales: (518) 279-1171

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262 Reviews of Rensselaer Honda

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April 28, 2017

"Best Place to Buy A Honda!"

- Olga D

I have been a customer of Rensselaer Honda for close to 30 years. Right from the start, the staff has always been professional, courteous and friendly. Whether I was purchasing a new car or having my vehicle serviced I've always had a positive and excellent experience. I will definitely remain a customer and recommend this dealership without any hesitation.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ellen Miranda
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Bill Tucker
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kerry Scanlon
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Other Employees : Matt James
April 28, 2017

"Excellent Service"

- D R Van S

All personnel were friendly and efficient at their jobs. Great service and on time. New facilities were very accommodating and well kept. Will definitely return for future service.

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Jeanette Trudeau
April 27, 2017

"GREAT !"

- aj

Been doing business with this dealership for many years and we have always had good professional freindly service from all of the staff that works there .

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Marpe
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kathy Minahan
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Blake Race
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Al Yager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Jesse Maiolo
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Ellen Miranda
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Audrey Pade
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kerry Scanlon
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
April 27, 2017

"The only place to buy a car!"

- Shopper55

Every staff member involved with our purchase was very helpful and knowledgeable. They treated us like members of a family. Many thanks to Bill Tucker !

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill Tucker
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Other Employees : Glenn
April 26, 2017

"New battery "

- CRVowner

I had to have my car towed in because my battery died. Kathy M was able to take care of everything right away. Kathy always goes above and beyond to make sure I know what is going on and to make everything right!! Excellent service and always a great experience!!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Kathy Minahan
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
April 26, 2017

"Friendly Service"

- Sharon

Audry was great, friendly and helpful. I knew exactly what I wanted and she delivered! Very good experience. My husband and I will come back again.

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Customer Service
Quality of Work
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Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ellen Miranda
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Audrey Pade
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Apr 26, 2017 -

Rensselaer Honda responded

Thank you for the 5 star review!

April 25, 2017

"Excellent service Happy Customer!!"

- BetBoop

I am a return customer ! I have always been happy with The staff at Rensselaer Honda! This visit I traded my CRV for a lease. I had the pleasure of working with Audrey Pade.. She is very professional, conscientious and worked well with me in explaining differences lease vs buying. Audrey knows her stuff!!she also did the tech part of the. At with me back in 2014 when I bought my last CRV!!My test drive was exceptional as my 2012 did not have all the new gadgets.This time I decided to give leasing a whirl! !! I love my new Honda CRV! Audrey is a wonderful representative of you Honda family!! Ellen was so helpful in going over all New-technology..Thank you all for a great start!!

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Customer Service
Quality of Work
Friendliness
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Audrey Pade
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kerry Scanlon
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Other Employees : Ellen (technology)
Apr 26, 2017 -

Rensselaer Honda responded

Thank you for the amazing review! We are honored to have you as a customer.

April 18, 2017

"Recall"

- sscsjoe

I had an appointment for a recall at 2:00 pm, arrived at 1:30, took vehicle right in and was out by 2:30. Excellent customer service!

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jeanette Trudeau
Apr 26, 2017 -

Rensselaer Honda responded

Thank you for the great review!

April 16, 2017

"Great experience!"

- danielella6439

Mike Williams made my trip from Plattsburgh worth it! He was friendly, patient and I never felt pressured. Great job and I will be back!

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Customer Service
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Recommend Dealer
Yes
Employees Worked With
Mike Williams
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Apr 26, 2017 -

Rensselaer Honda responded

Thank you! We appreciate your loyalty and hope to be able to serve you again in the future.

April 14, 2017

"Thank You"

- Margaret

The only reason I buy my cars from Rensselaer Honda is the service department.. They are excellent. Kathleen is always efficient and knowledgeable. There is another gentleman who has been there for a long time, but I do not know his name, who is also very helpful. As I look at the service staff, I have dealt with all of them and they are all wonderful. Thank you for your help. Your new space is beautiful. I especially like the quiet waiting area.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Jennifer Marpe
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Kathy Minahan
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Blake Race
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Al Yager
not yet
rated
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.

To ensure accuracy, a minimum of 5 consumer ratings are required to calculate an average score.
Apr 25, 2017 -

Rensselaer Honda responded

Thank you! We are glad you enjoyed our new building!

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