Read Reviews Ricart Used Car Factory

Ricart Used Car Factory

Ricart Used Car Factory

4255 S Hamilton Road
Groveport, Ohio 43125


Sales: (614) 349-1786
Service: (614) 836-6300
Parts: (614) 836-6400

Manufacturer: Used Car Dealer

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  • Customer Service:

    4.8
  • Quality of Work:

    4.8
  • Friendliness:

    4.9
  • Overall Experience:

    4.8
  • Pricing:

    4.5

24-Month Rating

based on 1378 reviews

4.8

4.8 out of 5

1406 lifetime reviews

Ricart Used Car Factory

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Certified: Ricart Used Car Factory

This dealership is a DealerRater® Certified Dealer and is committed to providing quality customer service.


As a Certified Dealer, Ricart Used Car Factory has the opportunity to contact reviewers that had unsatisfactory experiences at their dealership. Contact may be made privately, without giving out anyone's email address, through the DealerRater Message Panel with the goal to resolve any issues the reviewer experienced. Reviews will automatically post after the two week reconciliation period has ended.

About Ricart Used Car Factory

Hi, and thanks for stopping by! We are Ricart Automotive in Columbus, Ohio, and since 1953 we have welcomed hundreds of thousands of people into the Ricart Automotive Family and we look forward to becoming your automotive store also! Located in The Ricart Megamall at 4255 South Hamilton Road, we are family owned and operated, with the grand children of our founder now assisting the grandchildren and great-grandchildren of our first customers with their vehicle needs. Proving every day that there are differences between dealers, we have a strong and committed sales staff with many years of experience satisfying our customers' needs!

Our Location

Sales/Showroom

Monday: 10:00 AM - 8:00 PM

Tuesday: 10:00 AM - 8:00 PM

Wednesday: 10:00 AM - 8:00 PM

Thursday: 10:00 AM - 8:00 PM

Friday: 10:00 AM - 8:00 PM

Saturday: 9:00 AM - 8:00 PM

Sunday: 12:00 PM - 6:00 PM


Service

Monday: 7:00 AM - 8:00 PM

Tuesday: 7:00 AM - 8:00 PM

Wednesday: 7:00 AM - 8:00 PM

Thursday: 7:00 AM - 6:00 PM

Friday: 7:00 AM - 6:00 PM

Saturday: 8:00 AM - 5:00 PM

Sunday: Closed


Parts

Monday: 7:30 AM - 6:00 PM

Tuesday: 7:30 AM - 6:00 PM

Wednesday: 7:30 AM - 6:00 PM

Thursday: 7:30 AM - 6:00 PM

Friday: 7:30 AM - 6:00 PM

Saturday: 8:00 AM - 2:00 PM

Sunday: Closed


Our Amenities

MotorTrend Certified Free WiFi
After Hours Drop-Off Instant Financing
Automated Car Wash Parts Store
Cable TV Pet Friendly
Children's Play Room Rental Car Service Onsite
Customer Lounge Area Shuttle Service
Drive-In Service Television
Express Service Vending Machines

Jasberg
5/9/2013 8:52:49 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Ray PascoRay Pasco
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ricart Used Car Factory:

Purchased a 2012 Kia Soul from Ray Pasco. He was very friendly and easy to work with Would recommend him to friends or family that are in the market for a good used reliable car. Thanks for the help Ray!

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M003167
5/6/2013 6:32:11 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Nathan WhiteNathan White
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ricart Used Car Factory:

I will have to say that it was a great experience working with Nathan this past weekend. He a very easy to talk t, did not pressure me and what he didn't know he told me so. He took time with me over a few days looking for something that I ( and I mean I ), was going to love and be happy with driving. And that was not an easy task on his part, I give him credit for working with me, it was a long and painful process. I PUT TRUST in Nathan, which I don't do and he came through. I thank you and your salesmen that help make this happen for me. Nathan White is dealing.

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Ecgarcia917
5/6/2013 12:53:41 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Joe HollenbachJoe Hollenbach
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ricart Used Car Factory:

Great place, great cars , great service. Definitely the one to go back in the future. Quick, precise, I'm really really happy with my purchase

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Stoopid
5/4/2013 4:23:01 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert JohnsonRobert Johnson
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ricart Used Car Factory:

Robert was very friendly and personable. Had a great experience. A little time consuming but not any more than was expected. Great car for the price.

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crossroberts
5/2/2013 10:51:15 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Robert JohnsonRobert Johnson
David WhittDavid Whitt
  • Customer Service:

    4
  • Quality of Work:

    4
  • Friendliness:

    5
  • Overall Experience:

    4
  • Pricing:

    4
  • Overall Score:

    4.2

My Review Of Ricart Used Car Factory:

We had a very good experience with Ricart . David Whitt helped us a lot initially, and we scheduled a follow-up appointment with him. He did not pressure us into making a purchase but was understanding and positive about our planned return visit. Unfortunately, he had gone home sick on the day we returned. Robert Johnson filled in and did a great job. We appreciated both of them for their friendliness, no-high-pressure-sales tactics and patience. The only complaint we have -- and it is minor -- is regarding the second key that came with our vehicle. Because we finished late in the evening in the finance department and the key was not in the sleeve for the vehicle. We were told it would be mailed to us the next day. After a few days, we called to check on it and learned that it may have been mailed the next day or several days later. Then, we received a notice in our mailbox that we had a letter to be picked up at the post office because it was sent with insufficient funds. So, I arranged my work schedule so that I could leave early today to pick it up. The key is now in hand. We have told people already that we would recommend shopping Ricart.

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Miles27
5/2/2013 3:21:12 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt KmoskoMatt Kmosko
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ricart Used Car Factory:

I would highly recommend Matthew Wade Kmosko. He did an exceptional job helping me with my car purchase from beginning to end, however I was most impressed with his attitude and dedication to me months after I purchased my car. I contacted Matthew with some concerns and he jumped at the opportunity to promptly take care of any issues. He was always willing to help when needed right from my initial visit. Matthew was very honest and professional at all times. Ricart is extremely lucky to have an asset like Matthew representing them.

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steveferg
5/1/2013 8:43:53 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Johnnie PughJohnnie Pugh
  • Customer Service:

    N/A
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    N/A
  • Overall Score:

    5.0

My Review Of Ricart Used Car Factory:

Johnnie was honest, clear and no nonsense. I am really glad he opened the door for us when we arrived. I would buy again from him.

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royhobbs
5/1/2013 8:27:15 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Matt KmoskoMatt Kmosko
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    4
  • Overall Score:

    4.8

My Review Of Ricart Used Car Factory:

thank you so much.we enjoyed our visit,the stories you and your sales manager shared with us saved us money and we enjoyed you two very much.i re told the the one about your the sales manager buying christmas presents for the boss that was special everyone at my office was in tears ,we love the car and ricart

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rh05
4/30/2013 12:48:35 PM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Carl WarrenCarl Warren
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ricart Used Car Factory:

The whole car buying experience was great from start to finish. Carl listened to what we wanted and helped us find the perfect car for us. He was friendly and very pleasant to deal with. We also met with Carl's supervisor John, who was also very helpful and connected with us right away. Your finance guy, Steve Phillips helped us get great financing and we couldn't have been more pleased with his efforts. All in all, it was a great experience from beginning to end. It is clear to us that these three guys really enjoy what they do and know how to take care of the customer. Thank you so much Carl, John and Steve.

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jasonhensley
4/30/2013 7:55:35 AM

Reason For Visit: Sales (Used)
I Recommend This Dealer: Yes
Employee(s) Dealt With:
Johnny "Blu" CarlsonJohnny "Blu" Carlson
  • Customer Service:

    5
  • Quality of Work:

    5
  • Friendliness:

    5
  • Overall Experience:

    5
  • Pricing:

    5
  • Overall Score:

    5.0

My Review Of Ricart Used Car Factory:

I Couldnt have had a better rep work so hard to make the deal work for me and my situation. Very pleased! I will definitely be a repeat customer, and will reccomend Ricart to anyone in the market for a new or used vehicle!

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