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Richmond BMW
Richmond, VA
1,174 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,174 reviews
April 08, 2024
This dealership does great work and are really time conscious. The onl y negative thing I can say about this trip to the dealership is that they noted all the things I could/should get done but didn' conscious. The onl y negative thing I can say about this trip to the dealership is that they noted all the things I could/should get done but didn't suggest any of the coupons or discounts available for these expensive repairs. More
by Silkyshooter24
Employees Worked With
Dont know
Helpful April 04, 2024
Although Marteen was the second person to work with for the duration of my vehicle being shipped. It was a pleasure to work with him and I’m completely satisfied with my purchase. The vehicle is so much mo the duration of my vehicle being shipped. It was a pleasure to work with him and I’m completely satisfied with my purchase. The vehicle is so much more than I anticipated. Glad to be back in the BMW family. More
by jmac_10
Employees Worked With
Marten Wahba, Lazarus Joyner
April 02, 2024
Quality BMW dealership and service center. Never had a disappointing experience with the service people or technicians. Great communication. Never had a disappointing experience with the service people or technicians. Great communication. More
by thomas.gearhart1
Employees Worked With
Thomas G
March 29, 2024
Excellent experience. Stephanie is great and held vehicle for me due to circumstances and guided me through the process with ease. Danesh as well in finance. Would recom Stephanie is great and held vehicle for me due to circumstances and guided me through the process with ease. Danesh as well in finance. Would recommend this dealership to anyone. More
by LEE
Employees Worked With
Stephanie, Steve Lerner
March 22, 2024
Va and Steven are very professional and helpful - excellent customer service. They provide good advice and work hard to ensure customers are pleased. excellent customer service. They provide good advice and work hard to ensure customers are pleased. More
by Pl2s3
Employees Worked With
Steve Lerner
March 22, 2024
Va Natale is a terrific Service Advisor and makes my visits very satisfying. Va and the mechanics always take good care of my car needs. I have been a RIC BMW customer since moving here in 2001! No comp visits very satisfying. Va and the mechanics always take good care of my car needs. I have been a RIC BMW customer since moving here in 2001! No complaints to date!! More
by Jold
Employees Worked With
Service Advisor -/ Va Natale
March 19, 2024
Hugh and team including Jacky makes sure to provide exceptional service throughout the process. This team strives to demonstrate professionalism, attention to detail and transparency in every interacti exceptional service throughout the process. This team strives to demonstrate professionalism, attention to detail and transparency in every interaction. Team that is well trained with ethics is a team that you'll enjoy working with.. Way to go Hugh and team.. good luck. More
by shyam
Employees Worked With
Hugh, Jacky
