
Richmond Car and Truck Center
Richmond, KY

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158 Reviews of Richmond Car and Truck Center
Could not be more pleased! I was introduced to Richmond Car and Truck through a third party buying service. Most of the shopping and buying process was completed before I arrive I was introduced to Richmond Car and Truck through a third party buying service. Most of the shopping and buying process was completed before I arrived. Just needed to take a test drive then brace myself for the all too dreaded used car sales tactics, techniques and trials I was dreading. NONE of that happened. The staff that I worked with and met (Brad Perry, who called me the night before my appointment to make sure everything was in place and ready, Rick Witt, who took me step by step through the vehicle I was expecting to see and assured everything was in proper order and Mike Eckler, the owner) could not have dispelled the car sales nightmare any better if it had been scripted. Very simply...my flabber was gasted!!! I drove away with the car I wanted with no stress, anxiety or drama. I will, and am now, referring anyone in the car market to at least give these folks a serious look. If you don't do business with them I suspect it will be because they simply didn't have the car or truck you wanted. So...to the staff at Richmond Car and Truck.."Thank you"! PS: A special shout out to Timothy, the gentleman that got my vehicle ready to take possession of for his professional conduct and respectful demeanor with my wife. A stroke victim that conveyed to me how delightful she thought he was when they interacted. More
amazing All the employees are so sweet and nice helped us buy a new car and made it so easy highly recommend this company to all my friends and family All the employees are so sweet and nice helped us buy a new car and made it so easy highly recommend this company to all my friends and family More
Excellent experience!!! If you are in the market for a great vehicle and looking for a great stress free experience, look no further than Richmond Car And Truck Center. I am If you are in the market for a great vehicle and looking for a great stress free experience, look no further than Richmond Car And Truck Center. I am very pleased with the purchase of my pickup truck. Their staff is very professional and their no pressure approach is something that I truly appreciate. Once I made the decision to make a purchase, they made the process very easy and again.....stress free. I feel very confident in referring anyone to this great dealership. More
Amazing Experience! Nothing, but great things to say about this dealership. Awesome selection, great financing options, no hassle, knowledgeable sales group. Laid back Nothing, but great things to say about this dealership. Awesome selection, great financing options, no hassle, knowledgeable sales group. Laid back atmosphere that is easy to work with. More
Wonderful experience. This is the third vehicle we've purchased there. It's always a wonderful experience! We have and will continue to buy vehicles from Richmond Car a This is the third vehicle we've purchased there. It's always a wonderful experience! We have and will continue to buy vehicles from Richmond Car and Truck and will absolutely recommend them to our friends!! More
Perfect vehicle at the right time, the perfect situation. After hearing about there reputation I knew that this would be where my shopping experience would begin. I am happy to say with some careful homework After hearing about there reputation I knew that this would be where my shopping experience would begin. I am happy to say with some careful homework it is also where my shopping experience concluded. I couldn't be happier and would certainly recommend Richmond Car and Truck Center to anyone shopping for a new vehicle. More
Wonderful experience! We would highly recommend this dealership! Wonderful staff that worked closely with us. They even offered to drive to the county over to get papers si We would highly recommend this dealership! Wonderful staff that worked closely with us. They even offered to drive to the county over to get papers signed so that we wouldn't have to take time off from work. They also gave us a complimentary full tank of gas without asking!!! Super nice staff. More
Great experience! Little background of myself. I used to be in the sales business and still am from time to time helping sell used cars, boats, and Sea-Doos. I have bee Little background of myself. I used to be in the sales business and still am from time to time helping sell used cars, boats, and Sea-Doos. I have been doing it for almost 12 years now. With that being said, going to car dealerships is frightening and sometimes a pain dealing with pushy salesman or pushy sales managers. This however, was not the case. From the moment I showed up Rick was very friendly and very easy to get along with. I had stopped about a month ago and looked at the vehicle I purchased last night. I am very picky when it comes to getting a vehicle. I go over it with a fine tooth comb. Even knowing it was a used vehicle and will have some cosmetic stuff, Rick and Brad were able to order the pieces to fix a couple of things no problem. These two stayed with me two and a half hours past closing to finalize the sale and make me a truly happy customer. From the sales price, to the fixing of some minor issues, to the finalizing of paperwork, and the financing was superior. I truly recommend going there. They have the same values as myself when I sold, be there for the customer. Even when I went the first time Rick didn't try pushing me to the vehicle. He let me drive it, talked to me a little bit, and when he found I was still looking, he didn't just walk away. He continued to talk to me and advised for me to keep them in mind and keep an eye open on their lot for anything I liked. Knowing that I wasn't going to get bombarded with phone calls all the time was also a great feeling. In a long story short, stop by and give these guys a chance. You won't be disappointed. More
Had a great experience with Richmond Car and Truck Rick and Brad worked with me to understand what I was looking for and gave me a great price for a used car that was in excellent condition. This was Rick and Brad worked with me to understand what I was looking for and gave me a great price for a used car that was in excellent condition. This was all done remotely because I live 287 miles away. We developed great trust and they delivered the car to my door. More
Friendly, Professional, and delivered in more ways than one! Everyone I worked with at RCTC were imminent professionals. I was in the market for a vehicle and I was in a bind. I found my Audi A4 online, and was Everyone I worked with at RCTC were imminent professionals. I was in the market for a vehicle and I was in a bind. I found my Audi A4 online, and was contacted by Rick. He walked me through the process and was always reachable with prompt answers to any question I had as I am located outside the local area. I felt comfortable working with RCTC and they even had two drivers deliver the car to me in coastal Carolina. RCTC were great and I wouldn't hesitate to work with them again! More