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Rick Case Alfa Romeo - Service Center

Davie, FL

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63 Reviews

63 Reviews of Rick Case Alfa Romeo - Service Center

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March 26, 2014

My low tire pressure light came on. I put some air in a tire and drove 15 miles to my FIAT studio where everyone greets me like I'm their friend instead of some tire center. In spite of no appointment and More

by Kie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
March 12, 2014

Emmanuel Rodriguez serviced my FIAT today and he was very friendly. He took care of my car and I really appreciate his service. Thank you so much Emmanuel for you kind and friendly service! I am very ha More

by jpzimmerman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
January 07, 2014

I couldn't be happier with my Fiat and the service I have received from this location . To say they go above and beyond would be a understatement. If there is a issue they take care of it. Just really More

by cdsteeves213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raquel Case, Juan Flores
December 19, 2013

Very friendly and very professional, I went there to do the service to my car and it was really a pleasure, everybody is very kind and the work is excellent and fast. I love the way they treated me and my More

by tattooartist
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Dec 19, 2013 -

Rick Case Alfa Romeo responded

It is always our pleasure. We are happy to hear you enjoyed our service! Thank you :)

December 08, 2013

Very friendly and professional service provided by services manager Emmanuel Rodriguez. The services department was already waiting for my car in the date and time scheduled and there was no delays a More

by callpc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Dec 15, 2013 -

Rick Case Alfa Romeo responded

We appreciate the recommendation. Thank you for choosing Rick Case FIAT!

November 22, 2013

Nice, friendly staff. I drive 216.3 miles round-trip just to experience the Rick Case Fiat customer satisfaction! I have always driven there with a smile on my face, and left the same way! I am so con More

by VictoriaHuggins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Nov 23, 2013 -

Rick Case Alfa Romeo responded

It is always our pleasure! Thank you for choosing and staying with us. We love when our customers/friends return to visit. Especially if they’re like you, always with a smile :) It’s what keeps us going! “We drive smiles!”

November 13, 2013

Raquel Case and her "studio team" are absolutely awesome !!! Back in July my daughter & her husband purchased a very special "orange" wrapped Fiat 500 from Raquel. They just happened to s More

by JockeyMom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny & Nick , Raquel Case, Francesca Pontillo
Nov 13, 2013 -

Rick Case Alfa Romeo responded

Absolutely, we are extremely excited to see how you enjoyed your stay while your vehicle was serviced at our "state of the art" Service Facility. Our goal is always to provide you excellent service and we are really pleased to hear your incredible feedback. Thank you so much for your valuable business. Looking forward to seeing you and your family soon :)

November 05, 2013

I was very happy to have worked with Juan Flores. I did not have an appointment and was worried nothing will be able to be done to my car. My right side window was not working at all. Would not go up or do More

by carolyn777
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Flores
Nov 06, 2013 -

Rick Case Alfa Romeo responded

That is exactly what we are... A Rick Case FIAT FAMILY. Glad everything is fixed with your window thanks to Juan and his amazing team in our service department. Hope to see you again soon :) drive safe!

August 06, 2013

Ali was very friendly, professional, and helpful. She also follows up on everything she promises to do, which I really appreciate. She definitely makes going to Rick Case Fiat a pleasure. More

by evianwhite
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 06, 2013

Purchased my Fiat at another dealer in July 2011. had a problem and found my way to Rick Case. Service Manager Juan Flores is personable, knowledgeable and extremely helpful. Absolutely the best service pe More

by 3847
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Flores
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