Rick Case Hyundai Plantation - Service Center

This is my second Hyundai. There are three others in our family. None of us ever had any real problems that amounted to anything important and we all agree that our next cars will be Hyundai. Keep up the qu family. None of us ever had any real problems that amounted to anything important and we all agree that our next cars will be Hyundai. Keep up the quality. My only recomendation (both in my Sonota 2006 LX and now in my Elantra Limmited 2011), the passenger seat is too low. It should at least have an arm to raise or lower that seat. A short passenger in that seat cannot see over the dash board and that takes a lot of the ride from that person. Thank you More

I went to Rick Case to arrange for body work to be done to my 2008 Sonata which had some minor damage done due to a minor accident. I went to Marty Isreal to say hello and to find out where I had to go for to my 2008 Sonata which had some minor damage done due to a minor accident. I went to Marty Isreal to say hello and to find out where I had to go for the body shop. He told me that the shop had been incorporated into the Weston location. While there, Marty suggested that my wife and I look at the new models. There was an Elantra that we were interested in looking at. Marty convinced us that a good deal could be made using our Sonata as a trade-in. We bought the Elantra! This is my third new car that I have purchased from Marty. We have had numerous complements regarding the new body style, the color, and the accessories in the car. I am expecting great gas milage. I especially like the bluetooth ability for hands free phone in the car. (Marty was very good in setting that up). I also like the temperature and direction indicators which were not available in the Sonata. I like the car... I have not had service work done (other than dealer preparation) on the new car, but I know the quality of the service area based on my previous experience with Rick Case. More

Purchased a perferred Hyundai Azura used auto in March. I had an electricial problem in March. They said something in the lighter caused it to pop a fuse. Then in July the radio went out. The dealer I had an electricial problem in March. They said something in the lighter caused it to pop a fuse. Then in July the radio went out. The dealer reviewed and said it was the wiring hareness, they re-examined and said it was the amp. This was after over 1 week of having the car. This was denied by warranty even though it happened originially with 30 days of purchase. They have refused to repair, NOW SAYING, radios are only 3 years, 36,000 miles. Well, when I purchased the Hyundai salesman said the car had a 100,000 mile warranty. Never was it broken out as drive train, etc. until I had a probem. And when it was just the fuse, an inexpensive repair, they fixed, it was electricial. Now that it is a costly repair, they deny. More

I had to take in my car for repairs to my speaker, radio and tires. Ernest was superb and took care of everything I needed and was also able to use a courtesy car so I wasnt late to work :) Each time I hav and tires. Ernest was superb and took care of everything I needed and was also able to use a courtesy car so I wasnt late to work :) Each time I have ever needed anything, the Service department has been great!!! More

My Daughter and her grandmother bought a 2007 hyundia elantra with 54000 mi from rick case hyundia in plantation. I was out of town at the time for if I was with them I would have not let her by an old h elantra with 54000 mi from rick case hyundia in plantation. I was out of town at the time for if I was with them I would have not let her by an old hyundia for the same price of a new one. However that being said my real problem is with the pressured sale of a $3000 extended warrente witch did not cover a riped CV axle boot 6 weeks later when she took it in for the first promised free oil change witch cost her $35.00. After speeking to the service writer and manager,and then the only salesman who would talk to us because we wern't buying another car the answer I recived was don't know what to tell you. It seems the warrentee does not cover CV axles. So being a mechanic with my own shop in broward county {licenesed through Florida consumer affairs]I removed the axle and had my axle vender replace both boots on the faulty axle. It took me 1 hour labor. and the boots coust $30.00. O and did I mention the salesmen who sold this deal with all his promises no longer works for the dealership what A supprise! Being in the indistry in Florida for over 20 years and knowing a little about math it seems to me that it would be wiser to eat the labor & the $30.00 then to xxxx off a whole family of customers not to mention all their freinds who will definetly hear about this fiasco. More