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Rick McGill's Airport Toyota

Alcoa, TN

4.8
1,150 Reviews

3145 Alcoa Hwy

Alcoa, TN

37701

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1,150 Reviews of Rick McGill's Airport Toyota

February 04, 2023

Staff was very helpful and knowledgeable. Car was finished promptly and all of the services were done well. More

by Zach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin
January 31, 2023

Exceptional service from the moment I pulled into the service bay until I left. My service was explained afterwards in detail along with being asked to call if I needed anything further. Robin Hicks wa More

by Rav4 Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Hicks
January 24, 2023

I only needed a periodic service (, but was confused about what that would entail, since the vehicle has unusually low mileage. The service manager was most patient in helping to determine the recommen More

by tenntom4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbyn Hicks
January 23, 2023

Great service! That is all I have to say about that. Thank you very much! More

by aven114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donna and Robyn
January 21, 2023

Thecstaff is excellent . Our salesperson Aubry was very knowledgeabl, answering our questions. We didn't feel pressure as we made our choice. We went in thinking we were looki More

by Carly
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Audrey Hopkins, (sales) Kevin Scheiderer ( mgr) Gavin (helped w electronics later)r
January 14, 2023

Always prompt and friendly greeting with explanation of available services. The video inspection is very helpful. More

by khammont
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin and service manager I don’t remember technician’s name or young man that prepped car when we got out.
January 12, 2023

Needed brake work. Great service from pulling in to leaving dealer. Did have to wait too long since it was front brake/rotor service. More

by Prius2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
January 12, 2023

Got there early and took me right in. Kept me apprised of where they were with the work in my car. More

by bhayg16654@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dawn
January 08, 2023

This was my first service for my new Highlander and it was quick and easy. More

by sjmcfadden1999
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
don't remember
January 08, 2023

When I called to get my car in, I got an appointment for the next day. Once I got to the appointment they found a bolt in my tire (that is why it was loosing air). They did an excellent job patching my ti More

by Fran 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service personnel and mechanics on Saturday's shift.
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