River Front Chrysler Jeep Dodge Ram

We drove 70 miles to test drive an 05 Magnum R/T. I had We drove 70 miles to test drive an 05 Magnum R/T. I had been negotiating on-line with James for a couple of weeks along with a few other dealers with We drove 70 miles to test drive an 05 Magnum R/T. I had been negotiating on-line with James for a couple of weeks along with a few other dealers with Magnums. James came down in price right off the bat which lead to our setting up a test drive. In all the years I've dealt with "New/Used Car Salesmen", James was by far the most comfortable I've ever worked with. We decided to purchase that night. Although it took a while for the paperwork to be completed, we were very happy with our dealing with Terry in finance. Also a very likeable guy. Knowing we had a long ride home, James filled the tank for us. At $4.29 per gallon and a 19 gallon tank, we figured it was another $70.00 savings. There are a few minor issues that are yet to be resolved, however, I am very positive James will see them through for us. All in all, we feel the folks in and around the North Aurora area are fortunate to have River Front Dodge and staff to deal with. S. Kush More

We went to get warranty work for our Jeep at this dealerships service shop. We knew what was wrong and told them. They told us there is a $100 deductible on the work and we were ok with that. The dealerships service shop. We knew what was wrong and told them. They told us there is a $100 deductible on the work and we were ok with that. The service guy called us back and gave us about $800 worth of work that was needed and none of it was covered under warranty. We told them not to do the work because it didn't sound right to us. When we got there we were suddenly told that there was a $100 check out fee which we were not aware of, but the guy claimed he told me which was not true, and nowhere was it in writing. I believe they did this because we were talking the car somewhere more reasonable. They claimed it was to check the car but we already knew what was wrong and told them. We argued for a bit and we were called liars, then the service manager proceeded to put a hand in my wife's face while arguing. After we said forget it let's just pay and get out of here they refused to take a check from us and said cash only, well we don't carry cash so they refused to give us our car so we ended up calling the police to come. Funny how when the police showed up the service manager suddenly reduced it from $100 to $50 just proving my case that he was a liar. I would never do business with these people again and me and my wife both own Chryslers. More

My wife and I were shopping used minivans. they had a van in the right mileage & age range, we test drove. Pleasantly, the salesman stayed on the lot. Their asking price was in the ballpark for a van i van in the right mileage & age range, we test drove. Pleasantly, the salesman stayed on the lot. Their asking price was in the ballpark for a van in top shape, but it had multiple mechanical, appearance, and interior defects. In fact, the upholstery was so worn, either a family of 8 live in it 24/7 or the odometer only showed 1/3 the actual mileage. Maybe the first owner, maybe the dealer, but somebody wasn't playing it straight. No interest on my part in doing business with a dealer that is either competence challenged or ethically challenged. More

Strange experience - we test drove a terrific vehicle overnight and came in witha nice trade and loan ready. Made offer on this new vehicle we really wanted, got song and dance from sales rep and mgr. a overnight and came in witha nice trade and loan ready. Made offer on this new vehicle we really wanted, got song and dance from sales rep and mgr. about our trade's value being "not even in the ballpark:." No negotiation from them - no exact price on new van, no exact figure for the trade. We left, next day we get the call from salesman that our trade was worth more, they had someone who'd buy it, blah blah blah. We ended up buying from Dempsey Chrysler Dodge in Plano, where we got an exact price on the new van, a fair price for the trade and a decent interest rate. <br><br> More

Not-too-bad experience with service (minor repair) for older car, but very bad experience with sales manager. They tried to sell me a car at first which had repair problems. Then, they tried to play pri older car, but very bad experience with sales manager. They tried to sell me a car at first which had repair problems. Then, they tried to play price games. When manager was confronted, he was rude. I wouldn't buy from them. More