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River Front Chrysler Jeep Dodge Ram - Service Center

North Aurora, IL

4.7
200 Reviews

200 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center

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April 04, 2019

Warranty/recall service Mike G. Has been my service supervisor for many years. He has serviced my Jeeps several times with excellent results. I would recommend Riverfront Ch More

by aprilmeyers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Goehring
March 15, 2019

Quick service, costly for 10 days out of warranty I had a battery failure at 27,000 miles and 10 days out of warranty. In my experience, other brands would have covered it under goodwill. Not happy th More

by Jkjeep
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
March 11, 2019

Quick trip to service I have an appointment schedule for recall. Had a loaner set up. Work was complete before I could sign the service order. In and out in 10 minutes. More

by Dave S
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
TJ Taylor
March 10, 2019

Excellent service My jeep patriot needed servicing and I wasn’t sure where to take it since I’m between homes right now. Tj helped me to better understand my needs that More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tj Taylor
February 13, 2019

Making a bad situation worse 2 months ago my Durango wouldn't start so I had to get it towed to riverfront. They were extremely helpful, but I had to go to Iowa for University the More

by Austen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
TJ
January 23, 2019

Service It is nice to have a service department that listens to your concerns, and truly takes the time to look into them, even if they end up being nothing. More

by 2017Pacifica
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike (in Service)
November 30, 2018

Mike Nicoletti is simply amazing! Mike N. did everything right for me. I won’t go to anyone else at Riverfront CJDR! Thanks Mike you are totally customer oriented. He did not let me l More

by Griffin1332
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The young lady who is in the cashiers office is very nice & very patient.
October 31, 2018

Customer service I want to thank the entire service department for taking care of my vehicle. Mike went over the top to fix the issue and resolve the problem. I’m sure More

by Jeep300
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike nickoletti
October 02, 2018

Service I didnt think it was possible to have a good experience at a dealership for service but you guys proved me wrong! I will make the dri e anytime. More

by 3108gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Semp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris VerHagen
September 30, 2018

Pacifica The service and friendliness was excellent! Very thorough and all done with a smile! I will definitely bring my car back for service in the future! More

by Pacifica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris VerHagen