River Front Chrysler Jeep Dodge Ram - Service Center
North Aurora, IL
200 Reviews of River Front Chrysler Jeep Dodge Ram - Service Center
Warranty/recall service Mike G. Has been my service supervisor for many years. He has serviced my Jeeps several times with excellent results. I would recommend Riverfront Ch Mike G. Has been my service supervisor for many years. He has serviced my Jeeps several times with excellent results. I would recommend Riverfront Chrysler to anyone More
Quick service, costly for 10 days out of warranty I had a battery failure at 27,000 miles and 10 days out of warranty. In my experience, other brands would have covered it under goodwill. Not happy th I had a battery failure at 27,000 miles and 10 days out of warranty. In my experience, other brands would have covered it under goodwill. Not happy that wasn’t covered. More
Quick trip to service I have an appointment schedule for recall. Had a loaner set up. Work was complete before I could sign the service order. In and out in 10 minutes. I have an appointment schedule for recall. Had a loaner set up. Work was complete before I could sign the service order. In and out in 10 minutes. Thanks TJ Taylor for the great service More
Excellent service My jeep patriot needed servicing and I wasn’t sure where to take it since I’m between homes right now. Tj helped me to better understand my needs that My jeep patriot needed servicing and I wasn’t sure where to take it since I’m between homes right now. Tj helped me to better understand my needs that day as he knew I was a bit nervous about switching dealerships for my auto needs. I was thoroughly impressed with Tj’s professionalism and knowledge and how he guided me into a plan that suited my needs. I would definitely come back and see Tj again. Highly recommend :) More
Making a bad situation worse 2 months ago my Durango wouldn't start so I had to get it towed to riverfront. They were extremely helpful, but I had to go to Iowa for University the 2 months ago my Durango wouldn't start so I had to get it towed to riverfront. They were extremely helpful, but I had to go to Iowa for University the next day. Within a week I got a estimate and diagnosis. All was looking good, until how many rediagnosis I got. It went from 1k to 7k. Luckily, insurance covered most of it. The worst part is, I've had my car in the shop for 2 months with barely any updates. It's always something delayed. They don't care to expedite the process whether through rental or actual parts ordering. My experience with RiverFront has been a long but disappointing one. More
Service It is nice to have a service department that listens to your concerns, and truly takes the time to look into them, even if they end up being nothing. It is nice to have a service department that listens to your concerns, and truly takes the time to look into them, even if they end up being nothing. The service department is a pleasure to work with. More
Mike Nicoletti is simply amazing! Mike N. did everything right for me. I won’t go to anyone else at Riverfront CJDR! Thanks Mike you are totally customer oriented. He did not let me l Mike N. did everything right for me. I won’t go to anyone else at Riverfront CJDR! Thanks Mike you are totally customer oriented. He did not let me leave until my Pacifica was running right! More
Customer service I want to thank the entire service department for taking care of my vehicle. Mike went over the top to fix the issue and resolve the problem. I’m sure I want to thank the entire service department for taking care of my vehicle. Mike went over the top to fix the issue and resolve the problem. I’m sure at times I may have seemed less then happy mike never lost focus and was very professional through the whole process... thanks again. More
Service I didnt think it was possible to have a good experience at a dealership for service but you guys proved me wrong! I will make the dri e anytime. I didnt think it was possible to have a good experience at a dealership for service but you guys proved me wrong! I will make the dri e anytime. More
Pacifica The service and friendliness was excellent! Very thorough and all done with a smile! I will definitely bring my car back for service in the future! The service and friendliness was excellent! Very thorough and all done with a smile! I will definitely bring my car back for service in the future! More