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Rivertown Buick-GMC

Columbus, GA

Overview
Reviews
Vehicles
4.6
185 Reviews
Call Dealership (706) 327-1224

1661 Whittlesey Rd

Columbus, GA

31904

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Showing 185 reviews

June 22, 2023

Very dependable-courteous-gets work done in a reasonable amount of time -the service advisor are very friendly More

by Shirleywall796
Recommend Dealer
Yes
Employees Worked With
Anthony,Mike
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Jun 23, 2023 -

Rivertown Buick-GMC responded

Thank you for your great review! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

Helpful
June 22, 2023

Got me in and got me out fast so my time and day was not wasted More

by jnasworthy
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stewart Freyberger
Report | Print
Jun 23, 2023 -

Rivertown Buick-GMC responded

Thank you for the feedback! We are happy to hear about your positive experience at Rivertown Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Rivertown Buick GMC Team

Helpful
June 14, 2023

Have never had a bad experience with Rivertown. My service manager Michael is always on point. More

by Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Jun 16, 2023 -

Rivertown Buick-GMC responded

Pat, we're glad to hear you enjoyed your visit. We sincerely thank you for the positive review, and look forward to seeing you again soon!

Helpful
June 13, 2023

Mr Gregg told me before I got there what wad involved. And he was right on point🤗🤗🤗 ! More

by Shirleyjay7
Recommend Dealer
Yes
Employees Worked With
Mr Gregg
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Jun 13, 2023 -

Shirleyjay7 responded

Yes

Jun 13, 2023 -

Rivertown Buick-GMC responded

Thank you for your kind words about Gregg! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
June 06, 2023

Excellent service, staff is very helpful and courteous. Waiting area very comfortable,vending is adequate. More

by Norman
Recommend Dealer
Yes
Employees Worked With
MICHAEL
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Jun 07, 2023 -

Rivertown Buick-GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Rivertown Buick GMC Team

Helpful
June 06, 2023

Today’s service was an oil change and tire rotation. Mike met me at the door for the key, texted an update, and brought my key back to me as soon as the service was complete. Another excellent experien More

by CMoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 07, 2023 -

Rivertown Buick-GMC responded

It’s great to know that Mike provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Rivertown Buick GMC Team

Jun 10, 2023 -

Rivertown Buick-GMC responded

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

Helpful
June 06, 2023

Excellent service department. Very friendly staff-especially Stewart, despite being a dawg fan. Usually not a very long wait, even without an appointment. More

by April
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stewart
Report | Print
Jun 07, 2023 -

Rivertown Buick-GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Rivertown Buick GMC Team

Jun 10, 2023 -

Rivertown Buick-GMC responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
June 06, 2023

Michael Clark always takes good care of me and my company and has for years. Excellent service!! More

by rdv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Clark
Report | Print
Jun 07, 2023 -

Rivertown Buick-GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Rivertown Buick GMC Team

Helpful
June 05, 2023

Rivertown GMC Buick has been servicing me for over 17 years. It's always good, & I'd recommend RiverTown to everyone! Thx! D More

by dennis.dreelin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael ZZ Clark, Digital AirStrike
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Jun 07, 2023 -

Rivertown Buick-GMC responded

Thank you so much for your feedback as well as your loyalty, Dennis. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Rivertown Buick GMC Team

Helpful
June 05, 2023

On time appointment. ..completed the recall in stated time...Jamie and his team provided excellent service. More

by Michael Bice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Digital AirStrike
Report | Print
Jun 05, 2023 -

Michael Bice responded

In a world where customer service is next to extinct, it's shocking when you experience it. Jamie and his team did an amazing job. They kept the appointment time, delivered the service ontime, and communicated progress during the entire process.Many Thanks Jamie!

Jun 05, 2023 -

Rivertown Buick-GMC responded

Thank you for your kind words for our staff, we appreciate it!

Helpful
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