Roadshow BMW

Reason for Visit: Service

I recommend this dealer: Yes

My Review of Roadshow BMW:
Very expensive, and would never deal with their sales department (very arrogant, overpriced, and down right unfriendly). They woulden't even talk to me about an X5 when I pulled up in one.

Their service department is the best in the south (I have been to them all). Very, very nice and helpful. They even helped me over the phone when someone else botched an oil change. I can’t say enough good things about the service department and enough bad about the sales department. So, buy it somewhere else, but take it here for service.

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Reason for Visit: Sales

I recommend this dealer: No

My Review of Roadshow BMW:
I've been dedicated to purchasing a used 3 series convertible for some time and have been to the dealership 3 times now. Each time, I leave completely frustrated at the arrogant, superior attitude the sales people seem to enjoy showing the potential customer. They won't give you a straight answer to a question, the insulting way they treat you if you question the price or ask if there are any incentives or possible breaks on the price. One vehicle was sticker even though the manager had driven it. When asked what it would sell for, I was very bluntly reminded that the sticker was still on the vehicle. Questioning why it would still sell at sticker with several hundred miles on it, i was reminded again that the price was on the vehicle. No, I won't help pay their salaries by buying a vehicle here.

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Reason for Visit: Sales

I recommend this dealer: Yes

My Review of Roadshow BMW:
I went to Roadshow to purchase a used 3 series. Everyone was cordial, but they refused to acknowledge that their price was way over any Blue Book value that they could show me. I have excellent credit and was turned down by their credit department. I've never made a late payment in my life! All in all, I think the only reason the salesperson paid any attention to me was because a beautiful woman was with me. He kept looking at her boobs instead of me. Anyway, I went down the road and bought a car better than the one at Roadshow for about 7K less. They didn't have any trouble financing me and let me drive the car home that day. I've since used the service deparment at Roadshow and found them to be superb. The have been more than willing to service my warranty problems and provide a BMW loaner even though I didn't buy from them. I think they are an excellent dealership with one bad apple that will spoil their reputation if they are not careful.

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