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Robert Brogden's Garden City GMC - Service Center

Garden City, KS

4.5
72 Reviews

72 Reviews of Robert Brogden's Garden City GMC - Service Center

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June 15, 2024

I have taken my car to the service dept. ever since buying it in 2012 and have been pleased how I'm treated. They keep me informed when different services need to be done on my car. More

by RCRUSSELL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All in service dept are good
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Helpful
June 12, 2024

I was in for oil change and tire rotation. Service department in Garden City has been my go to for years. They are always very friendly and professional. Waiting room is very accommodating More

by FLEMINGJL23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I’m not sure of names.
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Jun 14, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden's Garden City GMC for your recent oil change and tire rotation visit! We are thrilled to hear that our service department has been your go-to for years and that you found our team to be friendly and professional. We pride ourselves on providing excellent customer service and a comfortable waiting room experience. We look forward to welcoming you back for your future vehicle needs! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
June 02, 2024

Very pleasant and professional experience. All I came into contact with showed their appreciation for me being there. I appreciate their attention. More

by Steve Lehning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eileen Foil, Carrie, Alfredo
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Jun 05, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for the positive feedback, Steve! We are delighted to hear that you had a pleasant and professional experience at Robert Brogden's Garden City GMC. Our team always strives to show appreciation for our customers, and we are glad that it resonated with you. We hope to serve you again in the future. Thank you for choosing us! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
June 01, 2024

Robert Brogden’s GMC has been a pleasure working with on my 2019 GMC Denali from a new injector and clip to everyday service! More

by LEWSHANDYMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 04, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for choosing Robert Brogden’s Garden City GMC for your 2019 GMC Denali services. We are thrilled to hear about your positive experience with us, whether it's routine maintenance or specific repairs. We look forward to continuing to provide you with top-notch service in the future. Drive safely! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
May 31, 2024

Fast and friendly service. Provided transportation to work and recieved a call when vehicle was done. More

by Neldanichols34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your positive experience with Robert Brogden's Garden City GMC! We are delighted to hear that you found our service fast and friendly. We always strive to provide excellent customer service, and we are glad to hear that you were satisfied with our transportation assistance and communication. We look forward to serving you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
May 31, 2024

People I have dealt with for several years are still there and take care of me More

by DENNISCLARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know him can’t give him a rating
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Jun 03, 2024 -

Robert Brogden's Garden City GMC responded

Thank you, Dennis, for your continued loyalty and kind words about our team at Robert Brogden's Garden City GMC. We are glad to hear that your experiences with us have been positive over the years. Our team is here to take care of you and provide excellent service. We look forward to serving you for many more years to come. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
May 30, 2024

Service was complete, but a little expensive. Complimentary detail was amazing. Asked for OnStar to be taken out of Demo Mode, which it wasn’t, but I’ll get it taken care of with a salesman next More

by MTHTEACHR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for taking the time to leave a positive review! We appreciate your feedback about the pricing. We look forward to assisting you further. Thank you for choosing Robert Brogden's Garden City GMC! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
May 24, 2024

Did not fix the problem it's still doing it now it's out warranty More

by GGRAMMY19
Recommend Dealer
No
Employees Worked With
Eileen in service is excellent
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May 28, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for sharing your feedback with us. We are disappointed to hear that your issue persists even after our service. Please reach out to us at Robert Brogden's Garden City GMC so we can explore possible solutions together. We value your experience and aim to ensure your satisfaction. Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
May 18, 2024

Service Department has experienced personnel who are able to assist confidently and quickly. My experience was above standard’ More

by TEACHKID1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 21, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for the terrific feedback! We're delighted to hear that our Service Department provided you with prompt and confident assistance. Our team at Robert Brogden's Garden City GMC always aims to exceed expectations. We look forward to serving you again in the future! Sincerely, the Team at Robert Brogden's Garden City GMC

Helpful
May 15, 2024

The dealership is awesome,Eileen the service advisor is ornery, I like everyone in the dealership More

by rgarner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Coleman Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Robert Brogden's Garden City GMC responded

Thank you for the 5-star review! We are thrilled to hear that you had an awesome experience at Robert Brogden's Garden City GMC. We appreciate your feedback and look forward to serving you again in the future. Sincerely, the Team at Robert Brogden's Garden City GMC

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